Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине Kartmaster

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Максим Маричев
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Недостатки:
Привезли не то или не все товары
4 дня назад
Комментарий 170857397
Логотип Kartmaster
Kartmaster
Ответ официального представителя магазина
Добрый день, Максим! в заказе Мышь A4Tech Bloody J95s черный оптическая (8000dpi) USB (9but).Что вам доставили?
Добрый день, Максим! в заказе Мышь A4Tech Bloody J95s черный оптическая (8000dpi) USB (9but).Что вам доставили?
Отзывы старше 3 месяцев
Ksy
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Недостатки:
Привезли не то или не все товары
Комментарий:
Мне доставили чужую посылку! А моей нет!
4 месяца назад
Комментарий 167714902
Логотип Kartmaster
Kartmaster
Ответ официального представителя магазина
Добрый день! В пункте нужно было сразу отказаться, оформить возврат.
Добрый день! В пункте нужно было сразу отказаться, оформить возврат.
Лис
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Недостатки:
Привезли не то или не все товары
Комментарий:
Заказал доставку по клику вместе с товарами из лавки. Заказ из лавки привезли, из маркета нет.
7 месяцев назад
Комментарий 166067823
Логотип Kartmaster
Kartmaster
Ответ официального представителя магазина
Здравствуйте! Наш магазин расходных материалов все заказы отгружает вовремя, а доставкой занимается Я.Маркет, отзывы об их работе пишутся видимо в другом месте.
Здравствуйте! Наш магазин расходных материалов все заказы отгружает вовремя, а доставкой занимается Я.Маркет, отзывы об их работе пишутся видимо в другом месте.
Рашид Магомедов
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Недостатки:
Привезли не то или не все товары
7 месяцев назад
Комментарий 165986169
Логотип Kartmaster
Kartmaster
Ответ официального представителя магазина
Что вам не того привезли, уточните, пожалуйста.
Что вам не того привезли, уточните, пожалуйста.
Андрей Коляда
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Недостатки:
Привезли не то или не все товары
Комментарий:
Пришло вобще не то
8 месяцев назад
Комментарий 165896810
Логотип Kartmaster
Kartmaster
Ответ официального представителя магазина
Добрый день, Андрей! Приносим свои извинения.
Добрый день, Андрей! Приносим свои извинения.
Ксения Хайдарова
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Недостатки:
Привезли не то или не все товары
10 месяцев назад
Комментарий 165024099
Логотип Kartmaster
Kartmaster
Ответ официального представителя магазина
Здравствуйте! Уточните что произошло.
Здравствуйте! Уточните что произошло.
Александр Т.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Курьеру вопросов нет, служба поддержки отвратительна и бесполезна, как юр. Лицо заказывать впредь не буду.
Год назад
Комментарий 160299623
Логотип Kartmaster
Kartmaster
Ответ официального представителя магазина
Здравствуйте, Александр! Вы написали отзыв магазину, обращаем ваше внимание, что мы занимаемся поставкой до Яндекса, с жалобами по вопросам техподдержки вам нужно обращаться в Яндекс Маркет.
Здравствуйте, Александр! Вы написали отзыв магазину, обращаем ваше внимание, что мы занимаемся поставкой до Яндекса, с жалобами по вопросам техподдержки вам нужно обращаться в Яндекс Маркет.
Сергей Ж.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Недостатки:
Картридж не работает, принтер его не видит.
Комментарий:
Приобрёл совместимый картридж SuperFine LC525XLY для своего принтера Brother у продавца Kartmaster.ru через Яндекс Маркет. Инструкция по установке внутри и на коробке отсутствует, пришлось дополнительно консультироваться у другого продавца. Удалил наклейку, вставил картридж - принтер Brother DCP-100 его не видит. Поиск информации в интернете и многократная переустановка картриджа ни к чему не привели. Бился долго, но безрезультатно. Попробовал вставить старый пустой картридж - всё ок, принтер его видит. Итог - был приобретён неработоспособный товар. Задал вопрос на странице с товаром по этому поводу, но продавец на момент написания отзыва не ответил, товар вообще исчез из продажи с Маркета. Категорически не рекомендую картриджи SuperFine и продавца Картмастер! С качеством этой продукции мне всё ясно - не работает, купил = выбросил деньги. Картридж отправлен в мусорное ведро.
Год назад, Балашиха
Комментарий 151044894
Логотип Kartmaster
Kartmaster
Ответ официального представителя магазина
Здравствуйте, Сергей! На данные картридж имеется гарантия, и по условиям работы Яндек.Маркета у вас есть право произвести возврат товара. Нам не совсем понятно почему вы не обратились в службу поддержки Яндекс.Маркета или к нам по контактному телефону. Не смотря на вышеизложенное, готовы пойти на исключительные условия и произвести возврат уплаченных вами денежных средств в размере 168 рублей 00 копеек за брак данного картриджа у нас в офисе. Так же информируем наших клиентов, что при любых случаях брака поставляемых картриджей мы (не являясь производителями картриджей) всегда стремимся к выполнению обязательств и гарантий на продаваемый товар, тк ценим своё имя как ответственного продавца.
Здравствуйте, Сергей! На данные картридж имеется гарантия, и по условиям работы Яндек.Маркета у вас есть право произвести возврат товара. Нам не совсем понятно почему вы не обратились в службу поддержки Яндекс.Маркета или к нам по контактному телефону. Не смотря на вышеизложенное, готовы пойти на исключительные условия и произвести возврат уплаченных вами денежных средств в размере 168 рублей 00 копеек за брак данного картриджа у нас в офисе. Так же информируем наших клиентов, что при любых случаях брака поставляемых картриджей мы (не являясь производителями картриджей) всегда стремимся к выполнению обязательств и гарантий на продаваемый товар, тк ценим своё имя как ответственного продавца.
Анна М.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Доставил Яндекс Маркет
Недостатки:
Привезли не то или не все товары
2 года назад
ALEXEY
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Ничего
Недостатки:
Хотел заказать Картридж PrintLight 006R01573 для принтеров Xerox WorkCentre 5019/5021/5022/5024. На сайте указано: Есть в наличии, позвонил в компанию, сказали позиция под заказ от 30 дней, на вопрос почему указано на сайте "в наличии", последовал ответ: в наличии есть, только в Китае, оплачивайте, привезем. Т.е. заказывают на АлиЭкспресс, накручивают и продают. В общем обманывают потребителей и вводят в заблуждение.
Комментарий:
Перепродают товары с АлиЭкспресс, и ладно бы были в наличии в России, так они берут деньги и поставляют. Что мне самому мешает заказать на Али, да ещё и дешевле?
2 года назад, Мытищи
Комментарий 105897876
Логотип Kartmaster
Kartmaster
Ответ официального представителя магазина
Здравствуйте, Алексей. Выяснив детали вашего разговора с нашим консультантом, хотим обратить ваше внимание на неточность указанных вами данных в отзыве. Наш сотрудник сообщил вам, что данный картридж можно заказать "под заказ" и поставка его идёт "ДО" 30 дней а не ОТ. На данный момент мы ожидаем поставку данного картриджа, т.е. мы не заказываем Картридж именно под вас, а ожидаем прихода его, и при поступлении на склад, если бы вы согласились оформить заказ, мы бы его вам смогли продать в первую очередь как предзаказанный товар. Так же хотим заметить, что на АлиЭкспресс нет ни единого совместимого картриджа 006R01573 дешевле чем у нас. (если учитывать доставку) В связи с вышеизложенным предлагаем вам сформировать заказ на требуемый картридж у нас на сайте. И по приходу товара на склад Вы получите заказанный товар по самой низкой цене на рынке. Желаем Вам Хорошего настроения!
Здравствуйте, Алексей. Выяснив детали вашего разговора с нашим консультантом, хотим обратить ваше внимание на неточность указанных вами данных в отзыве. Наш сотрудник сообщил вам, что данный картридж можно заказать "под заказ" и поставка его идёт "ДО" 30 дней а не ОТ. На данный момент мы ожидаем поставку данного картриджа, т.е. мы не заказываем Картридж именно под вас, а ожидаем прихода его, и при поступлении на склад, если бы вы согласились оформить заказ, мы бы его вам смогли продать в первую очередь как предзаказанный товар. Так же хотим заметить, что на АлиЭкспресс нет ни единого совместимого картриджа 006R01573 дешевле чем у нас. (если учитывать доставку) В связи с вышеизложенным предлагаем вам сформировать заказ на требуемый картридж у нас на сайте. И по приходу товара на склад Вы получите заказанный товар по самой низкой цене на рынке. Желаем Вам Хорошего настроения!
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