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ЯндексЯндекс
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Отзывы о магазине ХаусБТ

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Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Недостатки:
Менеджеры не знают наличие товара.
Изменить2 года назад, Москва
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
Ничего
Недостатки:
Сделал заказ на сайте, месяц прошёл. Даже в л/к магазина нет изменений.
Изменить4 года назад, Москва
Евгений
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Вежливый менеджер.
Недостатки:
Всё остальное.
Комментарий:
Мошенники, остерегайтесь. Деньги взяли, ничего не привезли, телефоны и почта молчат, никаких объяснений. Номер заказа 222825 от 12.02.2020 17:25:35
4 года назад, Москва
Tagir A. Tuktarov
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
нет
Недостатки:
Консультанты не вежливые
Комментарий:
Консультанты не вежливые, на заказанные звонки не перезванивают, в чате отвечают с большим опозданием, при заказе оказалось что я должен оплачивать доставку из магазина до транспортной компании, а потом ещё и оплачивать доставку до моего города, в условиях заказа такое нигде не обговаривалось, вторую неделю жду заказа, так и не получил. ВСЕМ НЕ СОВЕТУЮ ОБРАЩАТЬСЯ В МАГАЗИН.
4 года назад, Казань
Андрей С.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Ничего
Недостатки:
Не получил счёта на товар для оплаты в течение 4-х дней
4 года назад, Москва
Комментарий 102753379
ХаусБТ
Ответ официального представителя магазина
Здравствуйте. Такого не может быть ! Укажите номер заказа, по которому как вы говорите не пришел счет ? Служба контроля качества ХаусБТ.
Здравствуйте. Такого не может быть ! Укажите номер заказа, по которому как вы говорите не пришел счет ? Служба контроля качества ХаусБТ.
Шёл мимо
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
Очень мутно объяснили, что в регион только по предоплате. Посоветовали лучше читать условия на сайте)
4 года назад, Москва
Комментарий 102714851
ХаусБТ
Ответ официального представителя магазина
Здравствуйте. Что значит смутно объяснили? Все условия прописаны на сайте, для того, что бы вы могли заранее с ними ознакомиться.. В Регионы мы работаем по предоплате. С уважением, интернет-магазин ХаусБТ.
Здравствуйте. Что значит смутно объяснили? Все условия прописаны на сайте, для того, что бы вы могли заранее с ними ознакомиться.. В Регионы мы работаем по предоплате. С уважением, интернет-магазин ХаусБТ.
Сухроб Рахимов
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Я не увидел.
Недостатки:
Выбрал товар через яндекс маркет, перешел по ссылке в интернет магазин. Выбрал свой город для доставки и оформил заказ на посудомойку. На сайте указывается информация, что доставка стоит 800 руб до моего города. Перезванивает менеджер Татьяна и говорит что доставка будет стоить 2-3 т.р. На мою претензию о том, что ее информация разнится с той, что на сайте, сообщает, что это вопрос не к ней, а к айтишникам. Говорит мне, что никто мне просто так не привезет... Сошлись с ней на том, что она уточнит и перезвонит мне. На следующий день ждал звонка. Не дождался, сам перезвонил. Опять начала мне втирать, что информация на сайте не верная и это не ее дело. Вся правдивая информация, по словам не компетентной Татьяны исходит из уст менеджера. На мою просьбу позвонить в транспортную компанию и сообщить мне конечную стоимость доставки отказалась. Вот такая короткая история, о рядовом и не компетентном менеджере.
4 года назад, Красноярск
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
Заказал 3 увлажнителя Scoole, объемом 4 литра, привезли 3 увлажнителя объемом 2,4 литра. По почте подтверждение не присылали, курьер без кассы и без чека. Пытались вручить на более дешевую модель по цене более дорогой, в расчете, что я не буду разбираться в моделях.
Изменить4 года назад, Москва
Sergey K.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
Деньги вернули без вопросов.
Недостатки:
1. Никаких извещений на почту, только смс с номером заказа и звонок от менеджера. 2. Они перепутали адрес самовывоза, пришлось ехать по другому адресу. 3. Самовывоз у них тоже платный. 4. Заказал три вещи, одна из них сразу не работала.
Комментарий:
Худший магазин онлайн электроники с которым я имел дело.
4 года назад, Москва
Екатерина З.
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Обработка заказа и доставка быстрая. Покупала встроенную вытяжку.
Недостатки:
Товар получила 22.08.2019г. на парковке возле офиса. При мне водитель очень бысто заклеивал скотчем низ коробки, т.к. низ коробки оказался вскрытым. Не показав мне вытяжку со словами у вас платная парковка давайте быстрее. В офисе я не стала вскрывать коробку. 14.09.2019 мне устанавливали кухню и после вскрытия упаковки я пришла в ужас!!! Сама вытяжка возле осветительных ламп была сильно замята с правой стороны, а коробка не замятая. По всей видимости когда водитель взял коробку в руки из неё через низ коробки вытяжка упала на землю, но все это мои домыслы. Возможно что и замятую вытяжку уже положили на складе.
Комментарий:
Общее впечатление отвратительное!!! Зря выброшенные деньги на ветер в размере 5480 рублей. Уважаемые покупатели не поддавайтесь на провокацию водителей проверяйте товар сразу, а то как и я попадете на деньги!!!
4 года назад, Москва
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