Сообщения о заказе пришли на телефон и на почту, сразу после заказа. Оперативно связались со мной для подтверждения заказа. На следующий день товар уже получил
Очень чёткие продавцы, хорошо все спланировали и доставили вовремя. Курьер отзвонился, предупредил, товар в порядке. Уже попробовали в работе, претензий нет, все как заявлено. И при этом цена на 1500 дешевле, чем в других магазинах. Причём с учётом доставки.
Недостатки:
Курьер очень нервничал и торопил.
Комментарий:
Сам аппарат достойный, но без масла я бы не стал на нем жарить, и желательно его ставить на лоджию. Благо у нас с этим нет проблем.
Хороший магазин. Сделали всё как и надо. После заказа быстро позвонили, спокойно согласовали время доставки. Курьер позвонил за 2 часа, что выдвигается.
В целом, так и должен работать любой уважающий себя интернет-магазин.
На всех этапах оповестили, своевременно доставили, что было крайне важно, так как покупала в подарок. Сотрудник пункта самовывоза оказался очень приятным и доброжелательным )
Нашел необходимый товар в данном интернет-магазине, сделал заказ, на почту пришло уведомление о подтверждении заказа с присвоением пин-кода для быстрого поиска его на сайте. На сайте было указано, что обработка заказов происходит в течение 1-2 дней. Так как заказ делал в субботу, посчитал, что в пн-вт он будет доставлен на пункт выдачи. Однако вечером в пн при поиске своего заказа на сайте и вводе пин-кода оказалось, что страница не найдена и заказ был удален. Позвонил по указанному на сайте телефону, консультант ответил, что в наличии товара не оказалось и они просто аннулировали заказ. На вопрос о том, почему я не был осведомлен об этом, он ничего не ответил. Попал второй раз на эту организацию и не советую никому что-либо приобретать здесь. Сотрудники магазина просто не заинтересованы в покупателях.
С товаром возникли технические проблемы, скорее всего это брак. Рассказала по телефону менеджеру об этом. Без лишних вопросов, попыток отправить на экспертизу и прочей головной боли заменили товар и всё. На следующий же день приехал курьер и привез новую мультиварку. Даже денег за повторную доставку не взял. Так что отношение к клиенту выше всяких похвал
День добрый, Юлия!
Заказ который Вы сами сделали и указали адрес доставки компании СДЭК (склад-склад) был сформирован на определенную сумму которую Вы и заплатили, не понятно о какой Предоплате идет речь!
День добрый, Юлия!
Заказ который Вы сами сделали и указали адрес доставки компании СДЭК (склад-склад) был сформирован на определенную сумму которую Вы и заплатили, не понятно о какой Предоплате идет речь!
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