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Отзывы о магазине КОЛЕСО

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Отзывы

Сортировать:

по дате по оценке по полезности

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Евгений С

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Ужасный магазин

Достоинства:: Быстро реагируют на заказ

Недостатки:: Выбрал на сайте диски, оформил заказ, позвонил сотрудник и сказал, что такие диски есть только в одном магазине, в Зеленограде, но оттуда они их не повезут. Вот и всё. Хоть бы предложил что нибудь из имеющихся дисков. Судя по всему в клиентах в "Колесе" не заинтересованы.

9 месяцев назад, Москва

Комментарий 165563325

КОЛЕСО

Изменён 8 месяцев назад

Здравствуйте, Евгений! Сожалеем, что Вы получили негативный опыт при обращении в нашу компанию. Ваше замечание принято нами к сведению, мы сделали выводы и постараемся в дальнейшем лучше взаимодействовать с клиентами. Признательны Вам за оставленный отзыв, который, безусловно, положительно повлиял на улучшение качества предоставляемых услуг. Будем рады увидеть Вас вновь среди наших посетителей и приложим все усилия для того, чтобы Вы остались довольны нашим обслуживанием.

Рафис Х.

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Отличный магазин

Способ покупки: покупка в магазине

Достоинства:: Обслуживание, подробная консультация, исчерпывающий ответ на все вопросы!

Недостатки:: Не такое разнообразие дисков, как было у конкурентов.

Комментарий:: Впечатления обслуживанием.

9 месяцев назад, Москва

Комментарий 165472362

КОЛЕСО

9 месяцев назад

Добрый день, Рафис! Мы благодарим Вас за описание Ваших впечатлений! Отметим, что мы постоянно работаем над расширением нашего ассортимента, будем рады увидеть Вас снова!

Сергей Е.

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Ужасный магазин

Недостатки:: Ждал звонка от менеджера 3 дня . Так и не дождавшись звонка, заказал резину и диски в другом магазине.

9 месяцев назад, Москва

Комментарий 165563908

КОЛЕСО

Изменён 8 месяцев назад

Добрый день, Сергей! От лица Компании приносим извинения, что сотрудники центра не предоставили Вам своевременную обратную связь по заказу и не сообщили, что выбранный Вами товар под заказ и нужно время, чтобы дождаться его поступления в центр. С сотрудниками проведена беседа о необходимости взаимодействия с клиентами и своевременного предоставления информации по заказам, чтобы исключить возникновение подобных ситуаций в дальнейшем. Признательны Вам за оставленный отзыв, который, безусловно, положительно повлиял на общий уровень качества предоставляемых услуг.

Алла Ш.

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Отличный магазин

Способ покупки: покупка в магазине

Достоинства:: Оплатила комплект шин в онлайн магазине. Очень удобный функционал подбора шин по модели автомобиля на сайте. Записалась на бесплатный шиномонтаж. Приехала к назначенному времени, ребята быстро все сделали. Шины по соотношению цена качества очень хорошие, машина комфортно идет по дороге. Спасибо!

9 месяцев назад, Сочи

Комментарий 165472262

КОЛЕСО

9 месяцев назад

Добрый день, Алла! Большое спасибо, что выбрали нас и оставили после визита отзыв! Будем стараться и дальше оправдывать Ваши ожидания. Хорошего Вам дня и отличных дорог!

Ирина

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Отличный магазин

Способ покупки: самовывоз

Достоинства:: Качество, скорость обслуживания, оплата через сайт или при получении наличными

Недостатки:: нет

Комментарий:: На сайте заказали зимнюю резину. Буквально через 15 мин. пришло сообщение, что заказ собран. Еще 15 мин. мы были в магазине. Продавцы вежливые, ответили на все наши вопросы, видно что хорошо разбираются в товаре!

9 месяцев назад, Подольск

Комментарий 165472304

КОЛЕСО

9 месяцев назад

Здравствуйте, Ирина! Нам очень приятно, что Вы высоко оценили работу нашей Компании. Будем рады видеть Вас снова, удивлять качественным сервисом и широким ассортиментом товаров. Мы надеемся, что Вы станете нашим постоянным клиентом. Хорошего дня!

Игорь Рачков

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Отличный магазин

Способ покупки: покупка в магазине

Достоинства:: Заказал резину. По акции переобулся бесплатно. Все чётко.

Недостатки:: Нет

9 месяцев назад, Санкт-Петербург

Комментарий 165472314

КОЛЕСО

9 месяцев назад

Здравствуйте, Игорь! Благодарим Вас за отзыв и будем очень рады видеть Вас в числе наших постоянных клиентов!

Дмитрий Харитонов

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Отличный магазин

Способ покупки: самовывоз

Достоинства:: Склад хороший чистый, резина вроде как хранится правильно, при выдаче подарили фирменные пакеты для колес. В целом все оперативно, по приемлемой цене.

Недостатки:: Склад находится далековато.

9 месяцев назад, Санкт-Петербург

Комментарий 165472276

КОЛЕСО

9 месяцев назад

Здравствуйте, Дмитрий! Спасибо, что поделились позитивными впечатлениями, были рады Вам помочь! Надеемся увидеть Вас снова в нашей сети шинных центров КОЛЕСО.ру!

Андрей

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Отличный магазин

Способ покупки: самовывоз

Достоинства:: Простота оформления заказа, много вариантов оплаты

Комментарий:: Покупаю уже не первый раз, удобный сайт, довольно большой ассортимент, особенно до СВО. Оформил покупку шин, в кредит через сбер. Через полчаса приехал в магазин - установил бесплатно, ещё и гарантию расширенную дали. Все круто)

9 месяцев назад, Уфа

Комментарий 165472241

КОЛЕСО

9 месяцев назад

Добрый день, Андрей! Большое спасибо за Ваше доверие и за отличный отзыв. Будем стараться и дальше оправдывать Ваши ожидания! Хорошего Вам дня и отличных дорог!

Анатолий Г.

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Отличный магазин

Способ покупки: самовывоз

Достоинства:: Срок молниеносно

Недостатки:: нет

Комментарий:: монтаж бесплатный, соски поставили новые, удобно ждать

9 месяцев назад, Шаховская

Комментарий 165472227

КОЛЕСО

9 месяцев назад

Добрый день, Анатолий! Мы рады, что Вы остались довольны! Наша команда желает Вам отличных дорог и хорошего настроения!

Инкогнито 8468

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Отличный магазин

Способ покупки: самовывоз

Достоинства:: Все

Комментарий:: Очень адекватные ребята приходит SMS уведомления дополнительно звонит оператор всё уточняет по времени ни там ни там ни продинамили ни на шиномонтаже ни на продаже.

9 месяцев назад, Екатеринбург

Комментарий 165472203

КОЛЕСО

9 месяцев назад

Здравствуйте! Спасибо за добрые слова! Будем рады увидеть Вас снова в нашей сети шинных центров КОЛЕСО.ру!

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