Добрый день, Настя! Благодарим Вас за отзыв) к сожалению от нас не зависит срок доставка. Этим полностью занимается маркет. Надеюсь задержка доставки не повлияла на Ваше настроение и Вы полностью получили удовольствие от данной покупки)))
Добрый день, Настя! Благодарим Вас за отзыв) к сожалению от нас не зависит срок доставка. Этим полностью занимается маркет. Надеюсь задержка доставки не повлияла на Ваше настроение и Вы полностью получили удовольствие от данной покупки)))
Добрый день, Лилия! Благодарим Вас за отзыв и оценку качества нашего товара) Приносим Вам свои извинения за некорректную работу сотрудников службы доставки, уверены что Вы останитесь довольны новым приобретением. Будем рады видеть Вас в числе наших постоянных покупателей 😃
Добрый день, Лилия! Благодарим Вас за отзыв и оценку качества нашего товара) Приносим Вам свои извинения за некорректную работу сотрудников службы доставки, уверены что Вы останитесь довольны новым приобретением. Будем рады видеть Вас в числе наших постоянных покупателей 😃
Всё быстро оперативно подобрали, хороший подарок( правда не использовали)
Недостатки:
Кооперация доставки и сборки ужасна. Несколько раз обговаривали дату сборки, для нас это было очень важно, специально звонила начальнику монтажа: да да, завтра приедет сборщик. Сообщение вечером от сборщика- я могу приехать послезавтра или через 2 дня. Ну как так то. Из- за этого была масса проблем. Думаю хорошему магазину нужно доработать этот момент
Комментарий:
Попали с заказом в сезон, поэтому пришлось подождать, но это вопрос к производителю, магазин работает быстро и слажено
Все сотрудники, с которыми выдалось пообщаться, помогали, были вежливы. Информативно рассказывали о товаре.
Сложная ситуация с заменой бракованной балки у детской площадки разрешилась удачно, хотя и было тревожно в течение 2,5 недель.
Недостатки:
Не очень повезло с детской площадкой, но не уверена, что вина магазина.
В детской площадке не хватило балки для крепления веревочной лестницы. Плюс одна балка была с большой трещиной.
Комментарий:
Проблемная ситуация разрешилась удачно, но пришлось подождать около 2,5 недель.
Благодарим Вас за высокую оценку нашего магазина! Ждем Ваших новых заказов!
С Уважением , Kolomenka.ru
Благодарим Вас за высокую оценку нашего магазина! Ждем Ваших новых заказов!
С Уважением , Kolomenka.ru
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