Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине комфорт-климат

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Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
Весь процесс не оправдал ожиданий.
Комментарий:
03.09.2020 перевернул календарь и оформил заказ через корзину на сайте. Заказ #1354. Не перезвонили. Позвонил сам. Сказали, ждите звонка. Не перезвонили. Время потеряно.
Изменить3 года назад, Москва
Pashel`
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Нет
Недостатки:
Хамство по горячей линии, а по заказу менеджер так и не связался
Комментарий:
Купил в другом месте, чего и вам желаю.
3 года назад, Алушта
Алексей Давидович
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
ООО "Комфорт-Климат" ИНН7709453733 Отзыв о компании. В 2017 имели неосторожность заказать оборудование. Со стороны продавца были неверно составлены документы, мы попросили (не раз) переделать их, никакой реакции не последовало. Прошел год. Документов все так же нет. При звонке и констатации факта, менеджер орал, повышал в голос, не давал вставить ни слова. При просьбе соединить с бухгалтером, был ответ, что разговаривать я буду только с менеджером. Попросил соединить с руководством, и ответ что руководство в отпуске и когда из него выйдет неизвестно. Человек повышал голос, кричал. Представиться человек отказался, и отказывался еще очень долго, огромными уговорами удалось узнать, что для клиентов он Руслан Александрович и что он никакой фамилии не скажет, потому что у него есть устав и по уставу он не имеет права разглашать информацию. Итогом разговора - он бросил трубку (не первый раз). Я очень надеюсь, что этот пост прочтет руководитель компании и примет меры, потому что такого колличества психов, нервов и криков, я слышал только от 6 летних детей, которым что то в магазине конфету не купили, а не от вроде бы взрослого человека, темболее в сегменте рынка b2b.
Комментарий:
Очень надеюсь, что данный комментарий прочтет руководитель компании.
5 лет назад, Белгород
Тусур П.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Привлекательные цены.
Недостатки:
Не отвечают на заказы.
Комментарий:
09-08-17 сделал заказ Номер #695 УФ-стерилизатор за 7900р. Прислали письмо о том что товар в наличии. Сказали нужно оплатить 100% предоплату. Я попросил у них счет на оплату. И все после этого тишина. Зарегался у них на сайте. Сделал еще один заказ #696. На который мне даже никто не ответил. Интернет-сервис у данного продавца хромает. Не советую.
6 лет назад, Новый Уренгой
Пользователь удален
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
нет обратной информации от магазина по принятию и срокам выполнения заказа, пришло только письмо о номера заказа
Комментарий:
Разместил заказ #522 в интернет магазине 19 октября 15.44, по состоянию на 21 октября 11.12 мне никто с магазина не перезвонил.
7 лет назад, Калуга
Николай С.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
2.12.2015 оформил заказ товара через интернет магазин. На почту пришло подтверждение, что заказ принят, и менеджеры со мной свяжутся. Через сутки написал на контактный емэйл, оказалось что был сбой и заказ потерян. Перезаказал 3.12.2015. Оперативно перезвонили, и выяснилось, что товар, на самом деле, у них уже зарезервирован, обещали перезвонить, если резерв снимут. Перезвонили во вторник 8.12.2015, заместо обещанного понедельника, товара в наличии у них так и не оказалось. Предложили дождаться следующей поставки, по цене ничего ответить не смогли. За всё время этих перетрубаций, наказываемый мной товар значился у них в наличии и с вполне определенной ценой. Далее начали возмущаться моим негативным отзывом, доказывать что у них записано, что они должны перезвонить 7-8, что все интернет магазины так работают, что ничего в наличии нет, и чисто по человечески просили убрать отзыв. Ничего конструктивного так и не предложили, но я долго смеялся.
8 лет назад, Курск
как то так
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Ничего
Недостатки:
Обман
Комментарий:
На яндексе товар в наличии и в магазине на сайте тоже http://comfort-klimat.ru/9191i.Boylery_Electrolux_EWH_10_Genie_O.htm?_openstat=bWFya2V0LnlhbmRleC5ydTvQkdC-0LnQu9C10YDRiyBFbGVjdHJvbHV4IEVXSCAxNSBHZW5pZSBPO1JCVms4Vl95dm8tSWJWVU1YUloydEE7&frommarket=https%3A//market.yandex.ru/gate/product/offers%3Fgrhow%3Dshop%26onstock%3D1%26hid%3D90575%26modelid%3D9376945%26cvredirect%3D0%26sk%3Dua1a90556d23bbccf1eb973d38813e634&ymclid=48440499043578591914002 На сайте магазина можно нажать кнопку и сделать заказ успокоившись, что нашел то, что искал. На самом деле это обман. -Звоню в магазин с вопросом - есть в наличии ? -женский голос - какая модель ? -называю - женский голос - подождите сейчас запишу - я - а вы сразу не можете посмотреть в базе ? - голос женщины немного возмущен и обижен - ну как же так вам сразу сказать, это же нужно модель записать и на склад перезвонить узнать !!! предлагают оставить номер телефона, еще кое какие данные .....но в результате товара нет
8 лет назад, Москва
Комментарий 4193975
Официальный представитель магазина
Ответ официального представителя магазина
День добрый. Если Вы нам позвонили, менеджеры обязаны оформить заявку, чтобы не было в последующем вопросов, кто-то не то сказал, недопонял, недослышал, для этого оформляется заказ. Обмана никакого нет, у каждого человека свое восприятие на происходящее и выводы индивидуальны. В данном случае, Вы пытаетесь подсказать и научить, как нам работать, мы не обращались к Вам с такой просьбой. Мы не обижаемся на наших заказчиков, по Вашему отзыву, обиделись на нас Вы и наш коллектив не понимает, за что. Желаем Вам позитива и хорошего настроения.
День добрый. Если Вы нам позвонили, менеджеры обязаны оформить заявку, чтобы не было в последующем вопросов, кто-то не то сказал, недопонял, недослышал, для этого оформляется заказ. Обмана никакого нет, у каждого человека свое восприятие на происходящее и выводы индивидуальны. В данном случае, Вы пытаетесь подсказать и научить, как нам работать, мы не обращались к Вам с такой просьбой. Мы не обижаемся на наших заказчиков, по Вашему отзыву, обиделись на нас Вы и наш коллектив не понимает, за что. Желаем Вам позитива и хорошего настроения.
Александр И.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
Не оценил
Недостатки:
Не перезвонили, письмо не прислали.
Комментарий:
Сделал заказ и все глухо
8 лет назад, Истра
Комментарий 3919615
Официальный представитель магазина
Ответ официального представителя магазина
День добрый, Александр Иванович. Наши менеджеры отвечают на все звонки и заявки, возможно когда перезванивали, Вы не взяли трубку. Мы Вам перезванивали, по поводу обогревателя ZILON c номера 8(915)436-03-63, но трубку никто не взял.
День добрый, Александр Иванович. Наши менеджеры отвечают на все звонки и заявки, возможно когда перезванивали, Вы не взяли трубку. Мы Вам перезванивали, по поводу обогревателя ZILON c номера 8(915)436-03-63, но трубку никто не взял.
Комментарий 3926371
Да перезвонили, но прошло более суток времени! За это время уже успел заказать и забрать товар в другом магазине.
Да перезвонили, но прошло более суток времени! За это время уже успел заказать и забрать товар в другом магазине.
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Не смог оценит.
Недостатки:
Заказы не нужны,их можно оформлять но не стоит ждать что с вами свяжутся,или напишут.
Изменить8 лет назад, Москва
Ещё 334 человека поставили магазину оценку, но ничего не написали о нём
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