Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине KomfortBT

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ekonom e.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Скамейка довольно слабая, быстро гнётся при постоянной эксплуатации на огороде
2 года назад
Анастасия
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Товар повреждён или неисправен
Комментарий:
Товар был вскрытый, вся упаковка в средстве. Водитель поменял на другой. Я взяла, но кофемашину с 1-го раза это средство не очистило. Есть ощущение, что товар разбавлен.
2 года назад
Максим П.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Хорошее и оперативное обслуживание и общение оператора магазина
Недостатки:
Заказал игровой стол, черный с красным, по итогу приехал просто черный стол = к этому на 3х из 4х ножек в некоторых местах содрана обивка, и на самой столешнице в в 1ом месте.
Комментарий:
Заказа решил оставить, чтобы не тратить еще пару недель минимум на оформление возврата и перезаказа другого стола + нет гарантий что другой экземпляр придет в достойном состоянии.
2 года назад, Воскресенск
vanderdrone
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Низкая цена.
Недостатки:
Заказал холодильник, 5 дней ожидания доставки. За день до поставки позвонили, сказали что модель отсутствует. Несвоевременное уведомление испортило впечатление, заказал в другом магазине.
3 года назад, Москва
Комментарий 104811087
KomfortBT
Ответ официального представителя магазина
Добрый день! Нам жаль, что у вас сложилось негативное впечатление о нашем интернет-магазине. С уважением, интернет-магазин Komfortbt.ru
Добрый день! Нам жаль, что у вас сложилось негативное впечатление о нашем интернет-магазине. С уважением, интернет-магазин Komfortbt.ru
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
ответственный подход нач. отдела претензий Александра
Недостатки:
слабая взаимосвязь между подразделениями
Комментарий:
24.03.21. предъяви претензию по товару. 31.03.21. вопрос был решен положительно. KomfortBT.ru может держать слово.
Изменить3 года назад, Москва
Константин
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Заказ обработали оперативно, своевременно уведомляли об изменении статуса заказа. Выдача товара прошла хорошо, продавец по моей просьбе продемонстрировал все комплектующие и проверил работоспособность.
Недостатки:
Вот честно, не понимаю как люди вообще находят это магазин на горбушке. Пока у 2-3 продавцов не спросишь, не разберешься. Ни одного указателя. Указатель ряда "Н" присутствует, но нужного номера точки - 013 на нем нет - это то и ввело в заблуждение. На мою обьективную претензию продавцу, был дан ответ довольно в недружелюбной форме, что я обращаюсь не по адресу. То есть, по его мнению, я должен был всех на уши поднять из-за этого недостатка. Вы, Господин Продавец - в первую очередь представитель компании и первая инстанция, и на все претензии должны профессионально адекватно реагировать, а не отфутболивать в неизвестном направлении. Хорошо хоть на ... не послали и на том спасибо. Портить, в первую очередь, себе настроение не хотелось поэтому рамсить с ним не стал, но руководство все-таки прошу провести разьяснительную беседу и поумерить пыл этого индивидума.
Комментарий:
В остальном - все гуд.
3 года назад, Москва
Ольга Н
5
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Заказ привезли, правда не весь
Недостатки:
Оформила заказ (главный предмет покупки электрическая зубная щетка, дополнительно несколько гирлянд), менеджер позвонил и подтвердил указанный мной срок доставки через день от даты заказа. На следующий день позвонили и сказали, что заказ привезти не могут, т. к. щетки пока нет, ждут поставку с другого склада. Toq через день позвонили и сказали, что щетки не будет, но вот цены на гирлянды отличные, "брать будете?". Я согласилась. На следующий день приехал курьер и привез гирлянды, накладную и чек. В накладной не было наименований, кроме артикулов, проверить на соответствие не представилось возможным. Открыв электронный заказ, я обнаружила, что 1 гирлянда не соответствует заказанной, оформила и согласовала замену, 10 дней жду... Замену сделать не могут, т. к. нет поставки. Согласовали возврат, но курьер никак не доедет. В отдел рекламации не дозвониться... Впечатление от магазина - отвратительное!!! Если вопросов к товару не возникнет, то в целом, магазин можно порекомендовать, но если вдруг чего-то нет или какие-то вопросы по товарам, то... как повезет. мне не очень повезло...
Комментарий:
Спустя 17 дней от оформления заявки на возврат, наконец приехал курьер и забрал товар. В наличии отвара для обмена не было, осуществили возврат. Спустя ещё 3 дня деньги вернули. Ну на этом и спасибо!
3 года назад, Москва
Андрей
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Заявлены интересные цены на некоторые товары. Удобные способы доставки.
Недостатки:
Несоответствие наличия товара заявленному на сайте.
Комментарий:
Только через 4 (!!!) дня после оплаты заказа выяснилось, что товара нет, доставить заказ не смогут, заказ отменили.
3 года назад, Москва
Комментарий 104439014
KomfortBT
Ответ официального представителя магазина
Добрый день! Нам жаль, что у вас сложилось негативное впечатление о нашем интернет-магазине. С уважением, интернет-магазин Komfortbt.ru
Добрый день! Нам жаль, что у вас сложилось негативное впечатление о нашем интернет-магазине. С уважением, интернет-магазин Komfortbt.ru
Владимир
5
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Минимальная стоимость товара, который я заказывал.
Недостатки:
Единственный пункт самовывоза, который сложно найти. Товар выдали в загрязненной упаковке.
Комментарий:
Заказывал 2 картриджа (№ заявки 512376). В этом интернет-магазине оказалась минимальная цена. В общем и целом все прошло нормально, товар привезли на пункт самовывоза вовремя. Из минусов - единственный и неудобно расположенный пункт самовывоза (Горбушка). Пришлось потратить около часа, чтобы его найти. Сложности с парковкой. Товар выдали в загрязненной упаковке.
3 года назад, Москва
Комментарий 104369413
KomfortBT
Ответ официального представителя магазина
Добрый день! Будем рады видеть Вас снова в рядах наших покупателей. С уважением, интернет-магазин Komfortbt.ru
Добрый день! Будем рады видеть Вас снова в рядах наших покупателей. С уважением, интернет-магазин Komfortbt.ru
Имя скрыто
Отзыв не учитывается в рейтинге магазина
Достоинства:
вежливое общение
Недостатки:
заказал микроволновку, обещали доставить 15.01.2021, 12 числа позвонили, сказали что пришла со склада битая, больше таких нет. пришлось забрать деньги, ждал целый день, когда поступят на карту.
Комментарий:
их нет
3 года назад, Зарайск
Комментарий 104289768
KomfortBT
Ответ официального представителя магазина
Добрый день! Просим указать номер заказа, чтобы мы смогли разобраться в ситуации. С уважением, интернет-магазин Komfortbt.ru
Добрый день! Просим указать номер заказа, чтобы мы смогли разобраться в ситуации. С уважением, интернет-магазин Komfortbt.ru
Комментарий 104295159
Имя скрыто
KomfortBT, номер заказа не помню, заказ был в Моск. область, д.Секирино
KomfortBT, номер заказа не помню, заказ был в Моск. область, д.Секирино
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