Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине KomfortBT

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Елена Коваль
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: самовывоз
Достоинства:
быстрая доставка
Недостатки:
Заказала у них кресло мешок. Не прошло и недели как порвался внутренний чехол и наполнитель стал вылезать. При обращении магазин сразу согласился на обмен товара. НО каждый раз обмен откладывался, то товара нет, то курьера и т. д. Каждый раз обещали перезвонить как только появится, но так ни разу этого не сделали. В итоге ВСЕГДА я звонила сама. После полугодового общения я забила на них и купила в другом месте.
2 года назад, Москва
Харламова И.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Заказ оформлен на Яндекс Маркет
Достоинства:
Ничего
Недостатки:
Стиральная машина бракованная, шланг дырявый, вода ручьём потекла на пол.
Комментарий:
Зделала заявку на обмен, жду когда заменят.
2 года назад, Москва
олег олегович
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Привезли день в день когда я заказывал
Недостатки:
Пообещали что положат на счет 200 рублей на мобилу!если я оставлю отзыв указав номер заказа . Ответили что этих данных не достаточно . Обманули.!!!!
Комментарий:
Задержался на работе привезли заказ по месту работы и никаких проблем не возникло.
2 года назад, Видное
Комментарий 3200958
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте! Благодарим Вас за положительный отзыв и высокую оценку нашего интернет-магазина. Мы рады слышать, что Вы остались довольны сервисом нашего интернет-магазина с момента оформления заказа до его получения. Будем рады видеть Вас снова в рядах наших покупателей! С Уважением, интернет-магазин KomfortBT.ru
Здравствуйте! Благодарим Вас за положительный отзыв и высокую оценку нашего интернет-магазина. Мы рады слышать, что Вы остались довольны сервисом нашего интернет-магазина с момента оформления заказа до его получения. Будем рады видеть Вас снова в рядах наших покупателей! С Уважением, интернет-магазин KomfortBT.ru
Арина Пинчук
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
цена
Недостатки:
качество товара, качество крепления зеркал к панелям дверей.
Комментарий:
Купили обувницу с зеркальными дверцами Вентал Viva 5, с доставкой проблем не было, по срокам уложились вовремя. Собирали самостоятельно, первую неделю эксплуатации нареканий не было, поэтому вся документация была утилизирована, но в течении 2ух месяцев эксплуатации зеркала на дверцах начали опускаться, поначалу просто "шоркали" об нижние дверцы но теперь опустились настолько, что не позволяют открываться дверцам. т.е. товаром пользоваться нельзя. При обращении в магазин через форму обратной связи на сайте магазина, 29.06.2021 получили ответ, что вопросом занимаются, даже присвоили номер обращению, но с тех пор тишина, на повторные письма не отвечают, что делать непонятно.
2 года назад, Санкт-Петербург
Комментарий 105447960
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Подскажите пожалуйста номер вашего обращения в отдел рекламации. С уважением, интернет-магазин Komfortbt.ru
Добрый день! Подскажите пожалуйста номер вашего обращения в отдел рекламации. С уважением, интернет-магазин Komfortbt.ru
Комментарий 105452837
4391
4391
Сергей Б.
6
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Их нет .
Недостатки:
Заказал кондиционеры Ballu BSAG-09HN1_17Y 2 шт . Отзвонились согласовали время и день доставки . В назначенный день перезвонили и сказали что у них нет этого количества и то что есть бракованное . В итоге пришлось отменять установку кондиционеров в двух местах . Это сделано день в день .
Комментарий:
Магазин крайне не рекомендую , работа поставлена из рук вон плохо.
2 года назад, Москва
Алексей А.
7
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Достоинства:
низкая цена
Недостатки:
Пытаются изменить цену в сторону повышения по факту привоза товара! Ужасный курьер, который грубит, хамит и орет матом!
Комментарий:
Заказ № 50118629/536094, сумма к оплате 5175 руб. Приезжает курьер, орет, хамит(в трубку вообще орал матом), и называет цену за заказ 5913 руб , на ответ, что у нас зафиксирована стоимость заказа 5175 руб, начинает опять орать и хамить, после звонка в офис, забирает 5175 руб и с недовольным видом уходит бормоча какие то недовольные слова.
3 года назад, Москва
Комментарий 105140362
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день. Принсим извинения за сложившуюся ситуацию: из-за технической ошибки не отобразилась скидка маркета в документах курьера. В любом случае такое поведение курьера неприемлимо. С этим курьером проведена работа.
Добрый день. Принсим извинения за сложившуюся ситуацию: из-за технической ошибки не отобразилась скидка маркета в документах курьера. В любом случае такое поведение курьера неприемлимо. С этим курьером проведена работа.
Комментарий 105160669
У курьера был кассовый чек, который он точно сам не сможет сделать! И по поводу мата и хамства курьера, что вы скажите ?!
У курьера был кассовый чек, который он точно сам не сможет сделать! И по поводу мата и хамства курьера, что вы скажите ?!
Vladimir M.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Ничего
Недостатки:
Разместил заказ на сайте. Был один звонок от "менеджера". Заказ так и не подтвердили. Потом его просто отменили. Жулики и кидалы
Комментарий:
Жулики
3 года назад, Санкт-Петербург
Andrey M.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Не обнаружил
Недостатки:
Решил заказать холодильник, не хотел к ним обращаться из-за очень низкого рейтинга магазина на отзывике, но т.к. в яндексе рейтинг норм, решил попробовать. Теперь могу смело сказать, на яндексе рейтинг накручен, на отзывике соответствует действительности. Средитний рейтинг этого магазина около единицы. Просто потерянное время, сначала мне подтвердили заказ, согласовали доставку, потеряли мое время, а потом позвонили и сказали что холодильник был один и его продали клиенту ) Интересная конечно формулировка. В общем обходите этот магазин ну или делайте несколько заказов, вероятность того что в этом магазине что-то привезут очень низкая.
3 года назад, Москва
Алек Д.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Пока что ничего
Недостатки:
Доставка. Жду до сих пор. Говорил с менеджером, а в пустую, путешествует по другому городу. Напутали.
3 года назад, Санкт-Петербург
Комментарий 105045701
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! По трек номеру отправления товар Вами получен. Нам жаль, что у вас сложилось негативное впечатление о нашем интернет-магазине. С уважением, интернет-магазин Komfortbt.ru
Добрый день! По трек номеру отправления товар Вами получен. Нам жаль, что у вас сложилось негативное впечатление о нашем интернет-магазине. С уважением, интернет-магазин Komfortbt.ru
Александр Сергеевич
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Цена
Недостатки:
В заявке №528703 я заказывал LED телевизор 15-25 дюймов Mystery MTV-2433LTA2 с Смарт ТВ. Мне доставили другую модель телевизора LED телевизор 15-25 дюймов Mystery MTV-2433LT2 без функции СМАРТ ТВ. Обмена в Санкт-Петербурге нет. Пришлось отправлять обратно в Москву. Вернули деньги только за телевизор - за отправку и курьерскую доставку не компенсировали. Получается что я потерял 1 537 рубля.
Комментарий:
В Санкт-Петербурге представительств и филиалов нет, при получении заказа будьте предельно внимательны.
3 года назад, Санкт-Петербург
Комментарий 104989860
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день. Посмотрите внимательно на возвращённую Вам сумму: она включает оплату за товар и его отправку Вам (в заказе у вас было несколько товаров). Что касается компенсации за пересылку товара нам: проверили на почте obmen@komfortbt.ru, от вас не получали квитанцию/чек, подтверждающий сумму пересылки нам. Пожалуйста, отправьте повторно эти данные и мы сразу отправим задание в бухгалтерию на компенсацию. Приносим извинения за доставленные неудобства.
Добрый день. Посмотрите внимательно на возвращённую Вам сумму: она включает оплату за товар и его отправку Вам (в заказе у вас было несколько товаров). Что касается компенсации за пересылку товара нам: проверили на почте obmen@komfortbt.ru, от вас не получали квитанцию/чек, подтверждающий сумму пересылки нам. Пожалуйста, отправьте повторно эти данные и мы сразу отправим задание в бухгалтерию на компенсацию. Приносим извинения за доставленные неудобства.
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Вперёд
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