Оформила заказ на автолюльку 17 октября. Она была со скидкой. Сделала предоплату. Доставку назначили на среду 20 октября. Отслеживала статус заказа каждый день. Все было нормально вплоть до дня, когда заказ должен был быть доставлен в мой город. Утром просто пришла смс, что заказ отменен. Без указания причины. Супер сервис!
Нина, здравствуйте!
Ваш заказ отменен Яндексом. К сожалению, из-за не отлаженной работы этого маркетплейса страдают и покупатели, и продавцы.
Мы передали Яндексу ваш заказ в назначенный день - 19 октября. Но 20 октября заказ был отменен Яндексом с комментарием "Служба доставки не может доставить заказ".
Пожалуйста, обратитесь напрямую в наш магазин kreslashop.ru по телефону 8-800- 1000-955 - оперативно привезем вам выбранное вами автокресло.
С уважением,
руководитель kreslashop.ru
Илья Шалдаев
Нина, здравствуйте!
Ваш заказ отменен Яндексом. К сожалению, из-за не отлаженной работы этого маркетплейса страдают и покупатели, и продавцы.
Мы передали Яндексу ваш заказ в назначенный день - 19 октября. Но 20 октября заказ был отменен Яндексом с комментарием "Служба доставки не может доставить заказ".
Пожалуйста, обратитесь напрямую в наш магазин kreslashop.ru по телефону 8-800- 1000-955 - оперативно привезем вам выбранное вами автокресло.
С уважением,
руководитель kreslashop.ru
Илья Шалдаев
Петр, спасибо за ваш отзыв!
Что было 3 года назад уже, конечно, не вспомнить. Возможно, тогда мы вам и высылали шторки в подарок, но, как вариант, почта их могла потерять – такое случается.
В любом случае хорошо, что подарок все же нашел своего получателя.
С уважением,
руководитель kreslashop.ru
Шалдаев Илья.
Петр, спасибо за ваш отзыв!
Что было 3 года назад уже, конечно, не вспомнить. Возможно, тогда мы вам и высылали шторки в подарок, но, как вариант, почта их могла потерять – такое случается.
В любом случае хорошо, что подарок все же нашел своего получателя.
С уважением,
руководитель kreslashop.ru
Шалдаев Илья.
1й раз оформляю заказ, брала парту внучке, быстро отзвонились, всё уточнили и уже на следующий день отправили. Очень довольны качеством работы магазина. Большое спасибо, рекомендую.
Сергей, спасибо за ваш отзыв!
Обычно мы заказы отправляем в ТК и доставляем по Москве на следующий рабочий день. Заказанное вами в пятницу днем автокресло Britax Roemer KidFix III S мы планировали в понедельник забрать со склада поставщика и сдать в ТК ПЭК. Но в понедельник на складе была инвентаризация и ваше кресло нам смогли отдать только во второй половине дня во вторник. В среду утром мы его сдали в ТК.
Примите мои извинения за задержку с отправкой заказа.
В качестве компенсации предлагаю вам скидку от 3% до 10% (в зависимости от товара) на следующий заказ в нашем магазине.
С уважением,
руководитель kreslashop.ru
Шалдаев Илья.
Сергей, спасибо за ваш отзыв!
Обычно мы заказы отправляем в ТК и доставляем по Москве на следующий рабочий день. Заказанное вами в пятницу днем автокресло Britax Roemer KidFix III S мы планировали в понедельник забрать со склада поставщика и сдать в ТК ПЭК. Но в понедельник на складе была инвентаризация и ваше кресло нам смогли отдать только во второй половине дня во вторник. В среду утром мы его сдали в ТК.
Примите мои извинения за задержку с отправкой заказа.
В качестве компенсации предлагаю вам скидку от 3% до 10% (в зависимости от товара) на следующий заказ в нашем магазине.
С уважением,
руководитель kreslashop.ru
Шалдаев Илья.
Цена и ассортимент - в одном магазине можно купить многое для ребёнка
Недостатки:
Не заметила
Комментарий:
Брали ребёнку манеж, автомобильное кресло и кроватку. Заказ вышел очень громоздким, но доставили без проблем. Цены адекватные, можно если поискать, найти дешевле, но тут тогда уже встанет вопрос о качестве. С ним проблем нет, уже полгода пользуемся продукцией почти каждый день.
Заказывал детское кресло для ребенка в этом интернет-магазине. Отдельно приятно, что мне сразу дали промокод на скидку в 10%. на покупку автокресла. С оформлением и доставкой так же не возникло никаких особых проблем
Хороший магазин детских товаров, очень большой диапазон по ценам, есть и бюджетное и дорогое. Приличный выбор, покупала кроватку, посуду для кормления, игрушки, все без брака, хорошего качества.
Порадовала лояльность к покупателю - неудачно купили детское кресло, в нашу машину оно не подошло. В магазине вошли в наше положение и взяли его обратно без проблем, а вместо него подобрали подходящий вариант.
Хороший выбор детских прогулочных колясок. Сравнили цены с другими интернет-магазинами, дешевле не нашли, поэтому здесь оформили заказ на Valco Baby Snap. Интересный, современный дизайн, красивая, яркая расцветка. Доставку получили на следующий день (услуга бесплатная). Удобная форма оплаты с помощью банковской карты. Отмечу и вежливый персонал.
3 года назад, Москва
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