Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине Лабиринт

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enota
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Достоинства:
Удобно, есть доставка, много пунктов самовывоза, часто дарят купоны на скидку.
Недостатки:
Дорого, иногда со всеми скидками выходит та же цена, что в других магазинах. Излишняя упаковка товаров. Бывает что замотано в пленку так сильно, что книги порваны и измяты.
2 года назад, Москва
Павел
6
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Грамотные рецензии и обзоры, умеренные цены
Недостатки:
в Казани мало пунктов выдачи и нет парковок у них
2 года назад, Казань
Анна М.
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Отличный выбор. Всегда найдется что нужно, удобно расположенные пункты выдачи, удобнейший график работы - всегда очень приветливые ребята работаю на выдаче
Недостатки:
Маленький срок хранения заказа - у людей различные ситуации случаются, что за 4 дня нет возможности забрать. Курьерская служба это вообще ***опа полная! Ни разу не приезжали во время! По горячей линии магазина никогда не находят ни на что ответа. Из-за этого потеряла 2 заказа, в которых очень нуждалась. Из-за этого приходилось покупать в других интернет магазинах
Комментарий:
Много лет только Лабиринтом пользовалась, все удобно! Интерфейс, зона поиска, отзывы, обзоры и многое другое! НОНОНО из-за жуткой работы горячей линии и не возможности заказать определенное количество книг - приходиться пользоваться другими ресурсами
2 года назад, Нижний Новгород
Евгеша Ев
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Достоинства:
сам выбрал. сам нашёл и забрал
Недостатки:
не совсем рядом с метро. но прогулка - само то. без сарказма. бывало что и дальше от метро . Если про масло, то это оборудование (фирмы) чаще приносят в ремонт.
Комментарий:
дали пакет
2 года назад, Москва
Ирина Иванова
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Достоинства:
Оплата наличными или по карте при получении
Недостатки:
необходимые мне книги отсутствуют
2 года назад, Москва
Елена Я.
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Недостатки:
Очень много используется упаковочной плёнки
2 года назад, Москва
nick b.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
В магазине ассортимент отличный и удобный сайт лия онлиан покупок
Недостатки:
Доставка сломалась. При заявленной доставке "на следующий день" - ничего не доставлено. Предупреждения о переносе срока доставки нет. Курьер не звонит (
Комментарий:
Не можете доставлять, как Озон.ру - не пишите. Пишите реальный срок доставки
2 года назад, Москва
Нильский Конь
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Достоинства:
Всё просто, достаточно быстрая доставка, есть предзаказы.
Недостатки:
Это нельзя назвать недостатком как таковым - нет букинистики, просто это надо учитывать.
Комментарий:
Пользуюсь несколько лет. Единственный «ляп» - вместо 5 томов собрания сочинений прислали 2. Просто не стал получать.
2 года назад, Санкт-Петербург
Andreeva N.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Недостатки:
Не оплачивайте заказ заранее! Промежуток получения заказа - целый день. Целый день сижу, жду звонка. В один момент телефон был занят по работе, не смогла ответить по телефону курьеру, перезвонила через 5-10 минут после звонка. Сообщили, что заказ перенесли на следующий день, без предупреждения, самовольно. Заказ жду именно в этот день. Не могу себе позволить тратить несколько дней на курьера. С курьером не дали связаться. Впервые такое в Лабиринте. Всегда с курьерами связь была, был известен примерный промежуток времени получения заказа. Отмена заказа, увы. Качество службы поддержки ухудшилось просто очень сильно.
2 года назад, Москва
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Как работает сам магазин все нормально. Собираются заказ. В пункты самовывоза присылают. И ок. Но если доставка курьером, то это может превратиться в кошмар.
Недостатки:
Сделала заказ с доставкой курьером 31.10. Доставка должна была быть с 10 до 19 часов. Прождала весь день. В 18-15 стала звонить в службу доставки. Девушка сначала начала говорить, что чего я переживаю, ну не сегодня так завтра привезут. Но меня не устраивает завтра. Я специально выбирала доставку на выходной день. Пытается связаться с курьером. Первый раз без результатов. Второй раз говорит, что у курьера сломалась машина в 11! Утра и он уже ничего не привезёт, но он позвонит чуть позже и договорится о времени доставки. Никто не позвонил. На следующий день, т.е. 01.11 , довольный курьер звонит и радостно сообщает мне, что он около моего дома и я могу ждать книги. Только я не могу. У меня рабочий день. И телепорт видимо я ещё не изобрела. Пытаюсь договориться с курьером о доставки в удобное мне время. Меня просто отшивают и говорят, что это мои проблемы, что я не могу сейчас получить. В результате ОЧЕНЬ долгих переговоров со службой доставки, доставить книги хотя бы вечером 01.11 ничем не увенчались. Жду завтрашнего дня. И пытаюсь поверить, что меня услышали и книги доставят все таки в удобное для меня время. Причём это уже не первый случай! И почему курьер, если у него действительно сломалась машина не уведомил клиентов или службу доставки, а операторы клиентов. Совершенно никакой клиентоориентированности. И оператор все время пытается сказать, что вы де сами виноваты. Очень неприятная ситуация. Даже никаких предложений компенсировать моральный ущерб.
Изменить2 года назад, Мытищи
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