Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине Linzon

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Alexey Er
7
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Ассортимент, цены
Недостатки:
Товара не оказалось в наличии
Комментарий:
Срочно нужен был раствор. Магазин порадовал наличием нужного товара и ценой. К сожалению - в день доставки мне сообщили, что товара нет в наличии. В итоге - я потерял время на оформление заказа и на ожидание (товар нужен был срочно).
2 года назад, Москва
Керимбекова А.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Единственный плюс , что можно забрать линзы в день заказа
Недостатки:
Забирала самовывозом за это ещё пришлось доплатить 190 рублей, приезжала на машине, на вопрос как приехать на машине был ответ: «без понятия, мы пешком ходим»
3 года назад, Москва
И П
8
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Относительно низкие цены.
Недостатки:
Глючный сайт. С первого раза не пришёл ни номер заказа,ни ответ на почту. Дата доставки на сайте не совпадает с действительной. Не приятное общение с менеджером (по принципу:"не нравится-не покупай!") Повесьте себе на стену 1-ое правило торговли: "КЛИЕНТ ВСЕГДА ПРАВ!" При добавлении 5 позиции вдруг возросла цена за доставку: "При заказе более 4 упаковок +50 руб. за каждую дополнительную упаковку." Видимо магазин не заинтересован в увеличении продаж!
Комментарий:
Во всех магазинах при достаточно большой сумме заказа (в данном случае более 10000р) предлагают доп.скидки,хотя бы в качестве бесплатной доставки,а здесь наоборот цена доставки возрастает! Жадный магазин. За отзыв предлагает скидку на следующий заказ смешные 100р (1% от моего заказа)! Смешно!!! Хотя за предыдущий заказ 251568 в прошлом году,и этого не было,но всё же была бесплатная доставка (и на том спасибо).
3 года назад, Москва
Алексей Николаевич Тесля
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Недостатки:
Магазин не принимает оплату пластиковыми банковскими картами
4 года назад, Москва
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Недостатки:
Обещают за отзыв компенсацию. По факту обещание не выполнили
Комментарий:
Заказывал линзы 1-Day ACUVUE TruEye, перезвонили быстро, забирал самовывозом в тот же день. Нареканий к сервису нет, все прошло хорошо. Заказ #168495
Изменить4 года назад, Москва
Комментарий 102870874
Linzon
Ответ официального представителя магазина
Здравствуйте, оплата после публикации отзыва. Возможно Ваш отзыв не был опубликован маркетом, однако после снижения оценки его опубликовали.
Здравствуйте, оплата после публикации отзыва. Возможно Ваш отзыв не был опубликован маркетом, однако после снижения оценки его опубликовали.
Victor B.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Нормальная цена. Много пунктов доставки. Оплата при получении.
Недостатки:
Товар не соответствовал описанию на Yandex market. Пришел в магазин по ссылке "Sauflon All-in-one Объем: 380 мл", а ссылка ведет на тот же товар 100мл, а я не проверил и заказал. Будьте внимательны! Цена оказалась на 10р больше заявленной на сайте (220р, не 210р) В личном кабинете на их сайте моя история заказов пуста. Странно.
4 года назад, Воронеж
Комментарий 103252412
Linzon
Ответ официального представителя магазина
Виктор, это ошибка маркета. Кроме того раствор All in one сейчас идет под другой торговой маркой. Если есть возможность, исправьте пожалуйста оценку.
Виктор, это ошибка маркета. Кроме того раствор All in one сейчас идет под другой торговой маркой. Если есть возможность, исправьте пожалуйста оценку.
Комментарий 103321500
Добрый день. Целью отзыва было чтобы ошибку нашли и исправили. Поскольку торговая марка изменилась, это уже не актуально. Еще, продавец-консультант мог догадаться по количеству флаконов, что мне нужен больший объем и предложить его. Надеюсь, это тоже учтут. Отзыв готов удалить. Сделаю это как только ответите. Спасибо
Добрый день. Целью отзыва было чтобы ошибку нашли и исправили. Поскольку торговая марка изменилась, это уже не актуально. Еще, продавец-консультант мог догадаться по количеству флаконов, что мне нужен больший объем и предложить его. Надеюсь, это тоже учтут. Отзыв готов удалить. Сделаю это как только ответите. Спасибо
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Привлекла цена, хотя потом подорожело
Недостатки:
Не перезвонили, прислав сообщение, что не могут дозвониться (не правда). Видимо, ждали сами звонка
Комментарий:
средний магазин. Раскручивают на отзывы за доп скидку, в итоге обманывают.
Изменить4 года назад, Москва
Комментарий 102127907
Linzon
Ответ официального представителя магазина
Здравствуйте, не могли бы Вы более подробно написать, в чем мы Вас обманули?
Здравствуйте, не могли бы Вы более подробно написать, в чем мы Вас обманули?
света катина
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Проблему решили
Недостатки:
Осадок остался)) доставка плохая
4 года назад, Санкт-Петербург
Baron_KartoFFeL
4
Способ покупки: доставка
Отзыв не учитывается в рейтинге магазина
Достоинства:
Быстро обработали заказ Быстро доставили
Недостатки:
Не нашел
Комментарий:
Заказал линзы, аналогичные тем, что ношу, оказались слабее (хотя и диоптрии и кривизна аналогичная) на визуальное ощущение. Не знаю, может брак партии, либо брак пары линз, без понятия, но что есть, то есть. По сути претензий никаких, с аналогичной ситуацией мог столкнуться и в другом магазине.
5 лет назад, Москва
Комментарий 101612907
Linzon
Ответ официального представителя магазина
Спасибо за отзыв, Олег. К сожалению не все линзы одинаково садятся и дают одинаковую силу. Именно поэтому линзы нужно подбирать у офтальмолога с примеркой. Самостоятельный подбор "по параметрам" иногда дает такие результаты.
Спасибо за отзыв, Олег. К сожалению не все линзы одинаково садятся и дают одинаковую силу. Именно поэтому линзы нужно подбирать у офтальмолога с примеркой. Самостоятельный подбор "по параметрам" иногда дает такие результаты.
Константин
5
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Онлайн-консультант действительно работает - отвечает на вопросы быстро. Оперативность реагирования - при оформлении заказа со мной связались в течение 1 минуты. Сотрудник разговаривает вежливо, чётко отвечает на поставленные вопросы.
Недостатки:
Заказанного мной товара "нет и не будет". Никуда не годный сайт - неинформативный, глючный, отсутствующий в продаже товар фигурирует как имеющийся, форма заказа чудит (сбрасывает город в значение "Москва").
Комментарий:
Двойственное впечатление - вроде бы и работают старательно, но, потыкавшись по сайту, хочется закрыть и никогда больше не открывать. Найдут хороших специалистов вместо тех криворуких, что делают и поддерживают их сайт сейчас - и всё будет на 5+.
7 лет назад, Симферополь
Комментарий 6248727
Linzon
Ответ официального представителя магазина
Добрый день! Спасибо за Ваш отзыв, мы постараемся сделать всё чтобы Вам было удобно и комфортно заказывать у нас! Приносим извинения за доставленные неудобства.
Добрый день! Спасибо за Ваш отзыв, мы постараемся сделать всё чтобы Вам было удобно и комфортно заказывать у нас! Приносим извинения за доставленные неудобства.
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