Здравствуйте, Геннадий! Нам очень жаль за то, что товар приехал в таком виде. За доставку данного заказа отвечал Яндекс Маркет. Интернет-магазин linzi.ru сети салонов Оптик Сити
Здравствуйте, Геннадий! Нам очень жаль за то, что товар приехал в таком виде. За доставку данного заказа отвечал Яндекс Маркет. Интернет-магазин linzi.ru сети салонов Оптик Сити
Курьер на а/м очень не удобно. Для заезда на территорию ЖК нужен пропуск, который заказывается за час. Приходится встречать курьера на КПП, что еще неудобнее, чем пункт выдачи.
Благодарим за высокую оценку!
Информацию по переносу доставки без предупреждения передадим нашим партнёрам в Яндекс.Маркет.
С заботой, Ваш Магазин ЛИНЗЫ.РУ / Оптик Сити
Благодарим за высокую оценку!
Информацию по переносу доставки без предупреждения передадим нашим партнёрам в Яндекс.Маркет.
С заботой, Ваш Магазин ЛИНЗЫ.РУ / Оптик Сити
В нынешней ситуации доставляли 1 месяц, я заказывала 4 упаковки. Всем довольна
Недостатки:
Первый раз не оплатила покупку онлайн, и заказ шёл 1.5 месяца. Заказала 01.03.21, пришло 09.04.21. Звонила в службу, кормили завтраками и обещали сделать в течение недели. Я растроилась. Раньше за неделю делали. Линзы астигматические, 2 упаковки с разными параметрами.
Раньше заказывала линзы на СДКЛ, от них перешла на этот сайт. В принципе, ассортимент нормальный, есть скидки. Цены приемлимые, заказ оформили быстро, прислали смс на телефон с подтверждением.
Недостатки:
На сайте есть несколько видов получения заказа: самовывоз из салона Оптик-Сити, доставка курьером, почтой и самовывоз из пункта доставки Боксберри. Я живу и работаю в Троицке (Москва), рядом с домом есть два пункта Боксберри. Очень удобно было бы получить свой заказ там, никого не напрягая. Но, при оформлении заказа обнаружила, что для Троицка этот вид доставки отсутствует. Пришлось оформлять курьерскую доставку, хорошо у меня муж был в этот день дома и смог получить заказ. Очень неудобное время курьерской доставки, с 10-18.
Комментарий:
Пока по первому заказу претензий нет, курьер отзвонился (правда за 15 мин., а не за 40, как написано на сайте), доставил всё в срок.
Пожелание руководству интернет-магазина, включить пункты доставки Боксберри в Троицке (Москва) в список на сайте. Или увеличить время курьерской доставки и разбить её на несколько интервалов. Не всегда есть возможность быть целый день дома в ожидании курьера.
Здравствуйте!
Спасибо Вам большое, что нашли время написать отзыв и дать обратную связь!
В продолжение телефонного разговора, как и договорились, при следующем заказе Вам положат не достающий подарочный раствор.
С уважением,
интернет-магазин Линзы.Ру сети салонов Оптик Сити!
Здравствуйте!
Спасибо Вам большое, что нашли время написать отзыв и дать обратную связь!
В продолжение телефонного разговора, как и договорились, при следующем заказе Вам положат не достающий подарочный раствор.
С уважением,
интернет-магазин Линзы.Ру сети салонов Оптик Сити!
Читать дальше
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