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ЯндексЯндекс
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Отзывы о магазине М.ВИДЕО

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Пользователь удален
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: покупка в магазине
Достоинства:
-
Недостатки:
Задерживают заказы, не предупреждаю о задержке. Служба поддержки вообще никак не реагирует, не пытается помочь, дезинформирует или просто покидает чат. Разочарованы!
Комментарий:
В магазине тоже не особо приветливы, пропускают своих знакомы вне очереди и ещё болтают с ними потом 10 минут пока набиваются люди в очереди. Ужасный сервис!
2 года назад, Москва
Оксана Кряквина
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Цена.
Недостатки:
Отношение к покупателям.
Комментарий:
Заказала мультиварку, привезли, она видимо была с браком, сразу же сгорело дно и повысыпались детали не припаянные... Отвезли им на ремонт, взяли нехотя, с таким видом, будто мы намеренно ее сломали, хотя у нас предыдущая такая же, 5 лет служит и ничего, только кнопки западать стали... Вообщем, взяли ее в ремонт и тишина уже 3 недели...
2 года назад, Ростов-на-Дону
Светлана ЧЕ
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: покупка в магазине
Достоинства:
Надёжный продавец, которому можно доверять.
Недостатки:
Один продавец - серьёзно?!? Он же и консультант, и кассир. Компания экономит деньги за счёт времени покупателей.
Комментарий:
Прихожу сюда снова и снова, потому что соотношение цена-качество всегда на высоком уровне.
2 года назад, Подольск
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: покупка в магазине
Достоинства:
Ассортимент
Недостатки:
В проложении и на сайте не учитываются бонусы и скидки при онлайн оплате
Изменить2 года назад, Кирово-Чепецк
Максим Назаров
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Ассортимент товара, система скидок.
Недостатки:
Организация самовывоза во время действия qr-кодов. Торговля БУ товаром.
Комментарий:
Хороший магазин. Самовывоз из магазина через "задний ход" организована странно. Одна девушка на выдаче, которая не успевает всё делать. Результат - ожидание 40 минут на улице и это совсем не лето. Замёрзли. БУ товаром торгуют все. Никаких проблем. Но осадок остаётся, когда об этом не предупреждают. Меня ещё ни разу не предупреждали.
2 года назад, Великий Новгород
np.stepanov
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Быстро
Недостатки:
Упаковка товара была нарушена и тщательно заклеена (не увидел сразу), обменять отказались
2 года назад, Москва
Svetlana
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Недостатки:
Хотела заказать духовку и кондиционер но из-за того, что доставка почти через месяц, а установка кондиционера ещё позже отказалась предпочла другой магазин. Зачем мне кондиционер осенью. г. Новороссийск
2 года назад, Краснодар
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Недостатки:
Долгая доставка. Разочарован. Проблемы не решаются.
Комментарий:
До этого заказа проблем не было
Изменить2 года назад, Светлый
Денис Думкин
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
можно подловить неплохие скидки
Недостатки:
если появились проблемы, то решить их очень сложно. Иногда за товаром приходиться ездить по всей Москве. приходится подстраиваться под магазин. Цены высокие очень.
Комментарий:
Одно большое достоинство - все можно потрогать и пощупать, посмотреть вживую. но многие товары продаются которые стоят в зале уже "с пробегом" и иногда немаленьким.
2 года назад, Москва
саша агаша
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Ассортимент, акции, гарантия лучшей цены .
Недостатки:
Сервис , пока не достанешь поддержку , делать не чего не будет
Комментарий:
Ещё 2 года назад , была б твёрдая 5 , но теперь максимум 3 . Персонал стал работать так , чтоб не напрягатся и перекладывать решения проблем друг на друга . Большие очереди , видимо из-за сокращения персонала , для того чтобы обратится в м.сервис нужно отстоять в очереди минут 30 . Стало все большее количества хамства как в магазине , так и в онлайн поддержке .
2 года назад, Волгоград
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В назначенный день позвонил курьер и сообщил что будет в 16:20 и в другое время он не сможет. Я отпросился с работы и отправился домой встречать курьера. Приехал по-раньше и ждал его около часа, в 17:00 мне пришло сообщение, что курьер не застал меня дома, поэтому доставка отменена. При этом мне никто не звонил и ниочем не уведомлял. Я попытался позвонить в службу доставки, но мои вызовы просто сбрасывали. Звонил раз 6-7. Позвонил на горячую линию и объяснил ситуацию, в очередной раз сказали: \"Мы во всем разберемся и в скором времени свяжемся с вами\". Никто со мной так и не связался. Пришлось ехать в магазин снова, где нам сказали, что нам отказано в возврате товара, потому что мы 2 раза не встретили доставку. Как вам такая многоходовчка от М. Видео? Уже больше месяца сижу со сломанным холодильником и не могу купить себе продуктов. Худший сервис. 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