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Доставка ужасная, маме пенсионерке, инвалиду сказал водитель несите сами матрас. И даже не от подъезда, отказался во двор заезжать. Такого безобразия никогда не видела.
• Курьер был невежлив
• Курьер не сообщил, когда приедет
• Курьер приехал не в то время
Комментарий:
Не в коем случае не связываться с данным магазином и их доставкой! Из-за лени курьера и того что у курьера главная задача избавиться от заказа, а не предоставить добросовестно услугу, мне теперь придётся платить 1200 рублей за доставку заказа с того адреса где курьер его оставил, кто мне их вернёт???!! Самое поразительное предложение от курьера было доставить матрас мне в офис и чтобы я потом повезла его на метро домой. Это что за сервис???? Изначально я предупреждала продавца о том что мне необходима доставка после 19 часов, в подтвеждении у меня есть переписка. Но курьер сказал, что он не собирается вечером ехать ко мне! Ещё хотелось бы чтобы руководство прослушали разговор, там очень много предложений было, оставить у соседей, в подъезде и т.д. Готов был на что угодно, но только чтобы освободиться раньше с работы. Матрас получила не я, поэтому о товаре отзыв напишу позже. Ещё от всей души желаю курьеру попасть в такую же ситуацию как у меня и чтобы к нему отнеслись также как он отнёсся к доставке моего заказа. Отзывы будут оставлены везде, потому что такого "сервиса" я ещё не встречала!
Добрый день Ирина.
Вы оставили странный негативный отзыв. Подъем на этаж Вами не оплачен, лифта нет, курьер спросил Вас по телефону о лифте, Вы сказали что сами спуститесь за матрасом и поднимать не надо. Курьер бы поднял матрас без проблем БЕСПЛАТНО, тем более он не тяжелый. Время доставки у нас в течении дня. Вам привезли в тот день, когда Вы и просили, заранее позвонили.
Вы Покупатель и конечно правы, но как-то странно получилось. Жаль((
Добрый день Ирина.
Вы оставили странный негативный отзыв. Подъем на этаж Вами не оплачен, лифта нет, курьер спросил Вас по телефону о лифте, Вы сказали что сами спуститесь за матрасом и поднимать не надо. Курьер бы поднял матрас без проблем БЕСПЛАТНО, тем более он не тяжелый. Время доставки у нас в течении дня. Вам привезли в тот день, когда Вы и просили, заранее позвонили.
Вы Покупатель и конечно правы, но как-то странно получилось. Жаль((
Здравствуйте Дмитрий, приносим ещё раз свои извинения за перенос доставки. Мы в первый раз столкнулись с тем, что по подменному номеру телефона Покупатель не отвечает и не заметили в комментарии другого номера. Надеемся, что матрас Вам понравился.
Здравствуйте Дмитрий, приносим ещё раз свои извинения за перенос доставки. Мы в первый раз столкнулись с тем, что по подменному номеру телефона Покупатель не отвечает и не заметили в комментарии другого номера. Надеемся, что матрас Вам понравился.
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