Понравилось все, от взаимодействия с менеджерами компании и заканчивая качеством товара.
Спасибо большое за ваш труд!!!
Отдельное спасибо за подарок, очень приятно!
• Курьер не сообщил, когда приедет
• Заказ доставили не в тот день
• Не предупредили о переносе даты
Комментарий:
Заказывал на определенный день. Не привезли и при обращении к продавцу один ответ - "с Вами свяжется водитель". Водитель в тот день не связался. В чате не отвечали.
На следующий день пришлось самому обращаться и выяснять где заказ. Спустя 1,5ч. ответили, что машина сломалась и поэтому не доставили заказ, но почему-то никто не догадался оповестить о переносе срока доставки или хотя бы сообщить, что сегодня доставки не будет. За это оценка 3 звезды. В последующую доставку, через двое суток от первоначально назначенной даты и по самому товару нареканий уже не было.
Добрый день, Евгений! Мы приносим Вам свои извинения за возникшую ситуацию! Надеемся, что это событие не омрачило впечатления от самого товара! Дарим Вам скидку на следующий заказ 5 % в качестве компенсации. Всего доброго, с уважением МАТРАСМОЛЛ.ru.
Добрый день, Евгений! Мы приносим Вам свои извинения за возникшую ситуацию! Надеемся, что это событие не омрачило впечатления от самого товара! Дарим Вам скидку на следующий заказ 5 % в качестве компенсации. Всего доброго, с уважением МАТРАСМОЛЛ.ru.
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