Добрый день, Александра ! Мы приносим Вам свои извинения за возникшую ситуацию! Надеемся, что это событие не омрачило впечатления от самого товара! Всего доброго, с уважением МАТРАСМОЛЛ.ru.
Добрый день, Александра ! Мы приносим Вам свои извинения за возникшую ситуацию! Надеемся, что это событие не омрачило впечатления от самого товара! Всего доброго, с уважением МАТРАСМОЛЛ.ru.
• Курьер не сообщил, когда приедет
• Заказ доставили не в тот день
• Не предупредили о переносе даты
Комментарий:
Заказывал на определенный день. Не привезли и при обращении к продавцу один ответ - "с Вами свяжется водитель". Водитель в тот день не связался. В чате не отвечали.
На следующий день пришлось самому обращаться и выяснять где заказ. Спустя 1,5ч. ответили, что машина сломалась и поэтому не доставили заказ, но почему-то никто не догадался оповестить о переносе срока доставки или хотя бы сообщить, что сегодня доставки не будет. За это оценка 3 звезды. В последующую доставку, через двое суток от первоначально назначенной даты и по самому товару нареканий уже не было.
Добрый день, Евгений! Мы приносим Вам свои извинения за возникшую ситуацию! Надеемся, что это событие не омрачило впечатления от самого товара! Дарим Вам скидку на следующий заказ 5 % в качестве компенсации. Всего доброго, с уважением МАТРАСМОЛЛ.ru.
Добрый день, Евгений! Мы приносим Вам свои извинения за возникшую ситуацию! Надеемся, что это событие не омрачило впечатления от самого товара! Дарим Вам скидку на следующий заказ 5 % в качестве компенсации. Всего доброго, с уважением МАТРАСМОЛЛ.ru.
Благодарим Вас за отзыв. Приносим Вам свои искренние извинения за сложившуюся ситуацию. Надеемся, что Вы еще вернетесь к нам и мы сможем изменить ваше впечатление о нас.
Благодарим Вас за отзыв. Приносим Вам свои искренние извинения за сложившуюся ситуацию. Надеемся, что Вы еще вернетесь к нам и мы сможем изменить ваше впечатление о нас.
Благодарим Вас за отзыв. Приносим Вам свои искренние извинения за сложившуюся ситуацию. Надеемся, что Вы еще вернетесь к нам и мы сможем изменить ваше впечатление о нас.
Благодарим Вас за отзыв. Приносим Вам свои искренние извинения за сложившуюся ситуацию. Надеемся, что Вы еще вернетесь к нам и мы сможем изменить ваше впечатление о нас.
Благодарим Вас за отзыв. Приносим Вам свои искренние извинения за сложившуюся ситуацию. Надеемся, что Вы еще вернетесь к нам и мы сможем изменить ваше впечатление о нас.
Благодарим Вас за отзыв. Приносим Вам свои искренние извинения за сложившуюся ситуацию. Надеемся, что Вы еще вернетесь к нам и мы сможем изменить ваше впечатление о нас.
Благодарим Вас за отзыв. Приносим Вам свои искренние извинения за сложившуюся ситуацию. Надеемся, что Вы еще вернетесь к нам и мы сможем изменить ваше впечатление о нас.
Благодарим Вас за отзыв. Приносим Вам свои искренние извинения за сложившуюся ситуацию. Надеемся, что Вы еще вернетесь к нам и мы сможем изменить ваше впечатление о нас.
Благодарим Вас за отзыв. Приносим Вам свои искренние извинения за сложившуюся ситуацию. Надеемся, что Вы еще вернетесь к нам и мы сможем изменить ваше впечатление о нас.
Благодарим Вас за отзыв. Приносим Вам свои искренние извинения за сложившуюся ситуацию. Надеемся, что Вы еще вернетесь к нам и мы сможем изменить ваше впечатление о нас.
Благодарим Вас за отзыв. Приносим Вам свои искренние извинения за сложившуюся ситуацию. Надеемся, что Вы еще вернетесь к нам и мы сможем изменить ваше впечатление о нас.
Благодарим Вас за отзыв. Приносим Вам свои искренние извинения за сложившуюся ситуацию. Надеемся, что Вы еще вернетесь к нам и мы сможем изменить ваше впечатление о нас.
Добрый день, Александр. Благодарим Вас за отзыв. Простите пожалуйста, что так вышло. Дарим Вам скидку на следующий заказ 8%. Очень хотим исправить этот неприятный момент. С Уважением МАТРАСМОЛЛ.ru
Добрый день, Александр. Благодарим Вас за отзыв. Простите пожалуйста, что так вышло. Дарим Вам скидку на следующий заказ 8%. Очень хотим исправить этот неприятный момент. С Уважением МАТРАСМОЛЛ.ru
Доброго дня, Ольга! Мы никогда не остаемся равнодушными по отношению к таким ошибкам !
Приносим свои искренние извинения и надеемся что вы нас простите за допущенную ошибку. Менеджер, который занимался доставкой вашего заказа уже наказан)
Очень сожалеем, что так вышло. Дарим Вам скидку на следующий заказ 10%! С Уважением МАТРАСМОЛЛ.ru
Доброго дня, Ольга! Мы никогда не остаемся равнодушными по отношению к таким ошибкам !
Приносим свои искренние извинения и надеемся что вы нас простите за допущенную ошибку. Менеджер, который занимался доставкой вашего заказа уже наказан)
Очень сожалеем, что так вышло. Дарим Вам скидку на следующий заказ 10%! С Уважением МАТРАСМОЛЛ.ru
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