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ЯндексЯндекс
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Отзывы о магазине MirCli.ru - климатическая компания

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Юрий
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Достоинства:
• Заказ подняли на этаж • Курьер был вежлив
6 месяцев назад
Комментарий 166401680
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, Юрий! Спасибо, что выбрали наш интернет-магазин и оставили отзыв. Мы стараемся для Вас. С уважением и благодарностью, Служба Контроля Качества MirCli.ru
Здравствуйте, Юрий! Спасибо, что выбрали наш интернет-магазин и оставили отзыв. Мы стараемся для Вас. С уважением и благодарностью, Служба Контроля Качества MirCli.ru
Александр Т.
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Достоинства:
• Курьер был вежлив • Товары надёжно упакованы • Была возможность проверить товар
Комментарий:
Было бы идеально, если бы 4 раза не переносили срок доставки
8 месяцев назад
Комментарий 165913569
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день, Александр! Благодарим, что выбрали именно наш интернет-магазин и оставили отзыв. Вы повышаете качество нашей работы. С уважением и наилучшими пожеланиями, Служба Контроля Качества MirCli.ru
Добрый день, Александр! Благодарим, что выбрали именно наш интернет-магазин и оставили отзыв. Вы повышаете качество нашей работы. С уважением и наилучшими пожеланиями, Служба Контроля Качества MirCli.ru
Александр Летов
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Подробная консультация по оборудованию, широкий выбор товара и доп. Услуги (покупал кондиционер с монтажом), профессионально выполненный монтаж.
Комментарий:
Могу порекомендовать 15-ю бригаду для монтажа оборудования. Делают быстро, профессионально, ответственно. доставка в срок. Товар без повреждений
Год назад, Москва
Комментарий 161583237
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день, Александр! Сердечно благодарим Вас за тёплые слова и высокую оценку качества нашей работы. Ваш отзыв - лучшая награда для нас! С уважением, служба контроля качества Mircli.ru
Добрый день, Александр! Сердечно благодарим Вас за тёплые слова и высокую оценку качества нашей работы. Ваш отзыв - лучшая награда для нас! С уважением, служба контроля качества Mircli.ru
Артём
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Достоинства:
Курьер позвонил заранее
Комментарий:
Доставка была компанией dpd. Очень печалит, что время доставки было только с 9:00 до 18:00. Вот почему нельзя выбрать другое время? Большинство людей в это время на работе и не могут принять заказ. Из-за чего он постоянно переносится и переносится. В моем случае перенесли на 1 день и все же удалось как то уговорить курьера приехать а 18:20. Это не претензия к Яндекс Маркету, просто некоторое негодование, почему нельзя доставлять заказы после 18:00? При заказе на Яндексе я не мог выбрать другое время, но по ссылке магазина на сайте dpd я все же смог выбрать время доставки позднее чем 18:00. В общем, огромная просьба Яндексу, сделать возможность доставку заказов в вечернее время, как бы ни был заказ, и как бы ни был доставщик. А то вечно проблемы с этим, что у вас, что у озона, что у сбермегамаркета.
Год назад
Комментарий 159976846
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день, Артём! Благодарим, что выбрали именно наш интернет-магазин и оставили отзыв. Вы повышаете качество нашей работы. С уважением и наилучшими пожеланиями, Служба Контроля Качества MirCli.ru
Добрый день, Артём! Благодарим, что выбрали именно наш интернет-магазин и оставили отзыв. Вы повышаете качество нашей работы. С уважением и наилучшими пожеланиями, Служба Контроля Качества MirCli.ru
АБ
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Достоинства:
Доставка сработала четко. Монтажники отработали на 5: смонтировали быстро, аккуратно, мусор за собой убрали, рекомендации по монтажу дали. Бригада 005, спасибо. Прошу руководство переименовать в бригаду 007, чистой воды спецназ!
Недостатки:
Менеджер Василий… спросил его, что именно входит в монтаж, надо ли за что-то доплачивать, есть ли нюансы. Нет, говорит, все включено в 11900. В итоге 16500. Вторая просьба к руководству - выдать ему зарплату так же примерно как он ориентирует по стоимости. Минус 30%
Год назад, Москва
Комментарий 159963170
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Благодарим, что выбрали именно наш интернет-магазин и оставили отзыв. Вы повышаете качество нашей работы. С уважением и наилучшими пожеланиями, Служба Контроля Качества MirCli.ru
Добрый день! Благодарим, что выбрали именно наш интернет-магазин и оставили отзыв. Вы повышаете качество нашей работы. С уважением и наилучшими пожеланиями, Служба Контроля Качества MirCli.ru
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Пока только доставили. Служба доставки на вопросы о времени доставки отказывается отвечать. Привезли в 10 часов вечера, на все остальные вопросы по приёмке предлагали позвонить менеджеру, который уже не работал.
Недостатки:
Не сообщают время доставки
ИзменитьГод назад, Москва
Комментарий 157415191
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Благодарим, что выбрали именно наш интернет-магазин и оставили отзыв. Вы повышаете качество нашей работы. С уважением и наилучшими пожеланиями, Служба Контроля Качества MirCli.ru
Добрый день! Благодарим, что выбрали именно наш интернет-магазин и оставили отзыв. Вы повышаете качество нашей работы. С уважением и наилучшими пожеланиями, Служба Контроля Качества MirCli.ru
Оксана А.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Достоинства:
Оперативно работают , возят далеко по области , что большой плюс
Год назад, Москва
Комментарий 153135695
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, Оксана! Спасибо, что выбрали наш интернет-магазин и оставили отзыв. Мы стараемся для Вас. С уважением и благодарностью, Служба Контроля Качества MirCli.ru
Здравствуйте, Оксана! Спасибо, что выбрали наш интернет-магазин и оставили отзыв. Мы стараемся для Вас. С уважением и благодарностью, Служба Контроля Качества MirCli.ru
Инкогнито 1785
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Недостатки:
Жду третий день ответа менеджера, хотя товар есть, но не торопятся отвечать. Жду до конца недели 🤷‍♂️
Год назад, Юрлово
Комментарий 152106951
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Сообщите, пожалуйста, номер Вашего заказа, и мы обязательно разберемся в сложившейся ситуации! Если заказ не был оформлен, тогда сообщите последние 6 цифр номера телефона с которого Вы звонили. Более подробно Вы можете описать ситуацию в письме на мою личную почту 140@mircli.ru либо в WhatsApp +79773132978 К описанной Вами проблеме я отнесусь максимально внимательно и постараюсь оперативно ее решить. С уважением, руководитель Службы контроля качества Mircli.ru Федотов Станислав
Добрый день! Сообщите, пожалуйста, номер Вашего заказа, и мы обязательно разберемся в сложившейся ситуации! Если заказ не был оформлен, тогда сообщите последние 6 цифр номера телефона с которого Вы звонили. Более подробно Вы можете описать ситуацию в письме на мою личную почту 140@mircli.ru либо в WhatsApp +79773132978 К описанной Вами проблеме я отнесусь максимально внимательно и постараюсь оперативно ее решить. С уважением, руководитель Службы контроля качества Mircli.ru Федотов Станислав
Ника
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Нам смогли предложить несколько альтернатив искомых нами кондиционеров и небольшую скидку. Все вопросы решались очень быстро. Курьер заранее перезвонил нам в день доставки. Погрузил кондиционер в тележку и аккуратно доставил до квартиры.
Недостатки:
Оформили заказ - нам перезвонили, сказав, что этой модели нет в наличии и, скорее всего, уже не будет. Было бы удобнее, если бы закончившийся товар не высвечивался на сайте, что он якобы есть - теряется время. Ещё было бы здорово иметь в доступе не только высокие машины, но и низкие (для проезда в подземный паркинг) Обновление отзыва: С монтажом обратились уже в 2022 году - монтажники всё быстро и аккуратно установили. А вот ВСЕ менеджеры по-прежнему сильно портят впечатление о компании. Они крайне халатно относятся к данным клиента - сколько ни поправляй, как вас зовут (письменно и устно) они каждый раз ИГНОРИРУЮТ ваше имя и придумывают совершенно другое, с документами - то же самое - вносят туда вообще какое-то "левое" имя вместо вашего реального. Более того, они даже не реагируют на ваши замечания, что вас вообще-то зовут иначе и не извиняются за ошибку. Исходя из того, что этот косяк с данными повторяется уже второй год подряд, можно сделать вывод, что менеджеры в принципе не способны адекватно воспринимать и обрабатывать информацию, раз позволяют себе делать такие ошибки.
Год назад, Москва
Комментарий 105354184
Официальный представитель магазина
Ответ официального представителя магазина
Приветствуем Вас, Ника Мы рады, что вы остались довольны покупкой и работой наших сотрудников Приносим свои искренние извинения, за сложившуюся ситуацию. Будем надеяться, что вы обратитесь к нам снова С уважением, служба контроля качества Mircli.ru
Приветствуем Вас, Ника Мы рады, что вы остались довольны покупкой и работой наших сотрудников Приносим свои искренние извинения, за сложившуюся ситуацию. Будем надеяться, что вы обратитесь к нам снова С уважением, служба контроля качества Mircli.ru
Комментарий 151673004
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день, Ника! От лица всей компании приносим извинения за причиненные неудобства. Хотелось бы разобраться в данной ситуации, решить и исключить дальнейшее ее повторение. Уточните номер заказа для связи с Вами или напишите письмо на мою личную почту 140@mircli.ru либо в WhatsApp +79773132978.С уважением, руководитель Службы контроля качества Mircli.ru Федотов Станислав
Добрый день, Ника! От лица всей компании приносим извинения за причиненные неудобства. Хотелось бы разобраться в данной ситуации, решить и исключить дальнейшее ее повторение. Уточните номер заказа для связи с Вами или напишите письмо на мою личную почту 140@mircli.ru либо в WhatsApp +79773132978.С уважением, руководитель Службы контроля качества Mircli.ru Федотов Станислав
Александр Востриков
6
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Достоинства:
Скорость обслуживания
Недостатки:
Не выявлено, все в срок и быстро
Год назад, Ярославль
Комментарий 151079864
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день,Александр! Сообщите, пожалуйста, номер Вашего заказа, и мы обязательно разберемся в сложившейся ситуации! Если заказ оформлен не был, тогда сообщите последние 6 цифр номера телефона с которого Вы звонили. Более подробно Вы можете описать ситуацию в письме на мою личную почту 557@mircli.ru либо в WhatsApp +79773132978. К описанной Вами проблеме я отнесусь максимально внимательно и постараюсь оперативно ее решить. С уважением, cлужба контроля качества Mircli.ru
Добрый день,Александр! Сообщите, пожалуйста, номер Вашего заказа, и мы обязательно разберемся в сложившейся ситуации! Если заказ оформлен не был, тогда сообщите последние 6 цифр номера телефона с которого Вы звонили. Более подробно Вы можете описать ситуацию в письме на мою личную почту 557@mircli.ru либо в WhatsApp +79773132978. К описанной Вами проблеме я отнесусь максимально внимательно и постараюсь оперативно ее решить. С уважением, cлужба контроля качества Mircli.ru
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