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ЯндексЯндекс
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Отзывы о магазине MirCli.ru - климатическая компания

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Anton N.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Позвонили сразу после заказа
Недостатки:
Сразу же начали тупить. Несколько раз переспрашивали куда доставлять, хотя было написано, попросил оператора организовать сдачу с 5тр. На следующий день позвонил курьер и опять спросил адрес и естественно оказался без сдачи.
6 лет назад, Москва
Комментарий 100446260
Официальный представитель магазина
Ответ официального представителя магазина
Добрый День, Константин От лица компании приношу извинения за доставленные Вам неудобства, но, к сожалению, мы не можем идентифицировать Вас, как клиента, не могли бы Вы указать номер заказа или любую другую контактную связь. Можете связаться с нами по телефону, добавочный 128 (Никита) Буду рад разобраться в работе нашего магазина и компенсировать Ваше время С уважением, руководитель службы контроля качества Mircli.ru
Добрый День, Константин От лица компании приношу извинения за доставленные Вам неудобства, но, к сожалению, мы не можем идентифицировать Вас, как клиента, не могли бы Вы указать номер заказа или любую другую контактную связь. Можете связаться с нами по телефону, добавочный 128 (Никита) Буду рад разобраться в работе нашего магазина и компенсировать Ваше время С уважением, руководитель службы контроля качества Mircli.ru
Комментарий 100446905
№ 125045
№ 125045
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Уважаемый магазин «mircli.ru». Пожалуйста уберите галочки "есть в наличии" с товаров которых реально нет.
Изменить6 лет назад, Липецк
Комментарий 6721802
Официальный представитель магазина
Ответ официального представителя магазина
Добрый День, уважаемый клиент Приносим свои извинения, что товара, который вы хотели купить, не оказалось в наличии Оставьте ваши контактные данные, чтобы мы могли компенсировать вам ваше потраченное время Благодарим за понимание С уважением, руководитель службы контроля качества Mircli.ru
Добрый День, уважаемый клиент Приносим свои извинения, что товара, который вы хотели купить, не оказалось в наличии Оставьте ваши контактные данные, чтобы мы могли компенсировать вам ваше потраченное время Благодарим за понимание С уважением, руководитель службы контроля качества Mircli.ru
Геворг Петросян
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
оперативность
Недостатки:
отсутствие координации монтажников и менеджеров
Комментарий:
Заказал газовую колонку с доставкой и установкой. Доставили в срок, претензий нет, молодцы. А вот дальше хуже. Общался с менеджером накануне назначенной даты монтажа, он подтвердил, что всё в силе. Но больше мне никто не позвонил и не пришёл. Звонил им несколько раз, каждый раз обещали, что монтажники свяжутся со мной. В итоге, колонку мне установил мастер из другой конторы.
8 лет назад, Санкт-Петербург
Михаил В.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Удобный сайт, быстрая доставка.
Недостатки:
Оборудование без гарантии производителя. Менеджеры не отвечают на вопросы.
Комментарий:
Решил купить кондиционер Haier AS12QS. В этом магазине он дешевле чем в розничных магазинах Новосибирска. Почитав отзывы о магазине на многое не рассчитывал. Заказал кондиционер через сайт. Менеджер позвонил на следующий день и выставил счет на оплату. После поступления оплаты кондиционер доставили в Новосибирск уже на 4-й день компанией Деловые линии. Забирал сам в пункте самовывоза. Оборудование пришло новое и в полной комплектации, за одним исключением - отсутствовал гарантийный талон на внутренний блок, на внешний блок гарантийный талон оказался незаполненным и без печати магазина-продавца. Письменные вопросы по поводу гарантийных талонов менеджеры игнорируют.
10 лет назад, Новосибирск
Евгений
5
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
заказывал (из региона) увлажнитель воздуха AIR COMFORT E-342... на сайте светился, как в наличии... пришло письмо с подтверждением заказа... но на следующий день перезвонил менеджер и сообщил, что такого нет, но есть Е343, только немного подороже ( на 850 руб. при начальной цене 2250руб. ) я согласился и он прислал мне счёт вместе с доставкой. оплата была произведена через 4 дня (раньше не мог вырваться с работы), о чём сообщил по электронке магазин. подождал 3-и дня (тишины и безмолвия) и сам перезвонил в Москву, где мне подтвердили получение денег и скорую отправку товара. прошло ещё 4 дня... повторный звонок в Москву... -извиняемся, были некоторые задержки с товаром, но сегодня всё отправим.... проходит ещё неделя (как вы догадались...) звонок в Москву... -товар вчера отправлен, получайте!!! Приезжаю в Грузовозофф , дожидаюсь очереди, подаю паспорт....- с вас 300 руб за доставку!! ...???????????? звонок в Москву...- ЖУТКО извиняемся.. пожалуйста оплатите, а мы вам кинем денежку на телефон в течении 10 минут... делать нечего, башляю... забираю товар(кстати гарантийник не заполнен,,, даже печати никакой не стоит)...приезжаю домой (прошло 1ч30мин) на балансе, как было, так и осталось....звонок...-а разве деньги не дошли??? ...сейчас исправим...20 мин и баланс пополнился :)... В итоге переговоры с Москвой вылились ещё около 200 рублей... Я не избалованный покупатель, но посоветовал бы улучшить качество обслуживания и информировать покупателей о стадии выполнения заказа, без этого не выдержать конкуренции на всё более расширяющемся рынке данных услуг ( а за ними будущее)... Радует, конечно, что не обманули :) Буду ли делать ещё заказы в этом магазине??? Да, если устроит цена и не будут поджимать сроки :)
14 лет назад
Александр Обухов
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Приобрел барометр RCT 07302. Оператор подтвердил, что доставка бесплатная, т.к. товар стоит около 4000 руб. Курьер же запросил за доставку 200 руб., а с крупной купюры у него к тому же не оказалось сдачи. Попытка разобраться с руководством отдела доставки ни к чему не привела: они прикрывают недобросовестность курьера. Жаль,что компания на таких мелочах теряет свое доброе имя, а у покупателей на душе остается осадок...
14 лет назад
Надежда Орлова
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Покупка: увлажнитель воздуха AirSonic AS-200. Плюсы: Заказ делала по телефону, все очень быстро. Приятный менеджер. Быстрая бесплатная доставка (в пятницу заказала, в субботу привезли). Минусы: 1. Кроме чека и листочка А4 с перечнем преимуществ модели - больше никаких документов. Позвонила сразу в магазин, обещали довезти инструкцию. 2. На сайте указана Германия в качестве производителя. На самом деле производится в Китае или Южной Корее под патронажем российской фирмы (эту информацию можно найти на сайте airsonic.ru). В Германии действительно есть фирма airsonic, но к данному увлажнителю она не имеет никакого отношения. Общее впечатление - на троечку.
14 лет назад
Vasily L.
5
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Привезли увлажнитель Electrolux как обещали вовремя, недорогая доставка. Но кроме накладной с чеком - НИКАКИХ документов :-) Я предложил не доплатить 500 руб, пока не привезут паспорт изделия с гарантийными бумагами. Посмотрим, получу ли я документы, захотят ли они дополучить 500 руб. Бедному водителю распечатали карту с Яндекса, где был обозначен мой дом, но не было маршрута (кстати, Яндекс-карты строят маршруты, да еще и с учетом пробок). Водитель заблудился. Я "довел" водителя по мобильному телефону примерно 1км до самого подъезда. На следующий день отзвонились, курьер привез паспорт на товар. Гарантия заполнена. Отдал курьеру 500 руб. В общем, покупка счастливо завершена в 2 этапа, за 2 дня. Жалко курьера и водителя, что им так "тщательно" организуют поездки.
14 лет назад
Andrey G.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Если бы сегодня привези, поставил бы оценку отлично. Но увы время 23часа- заказ в доставке, а доставки нет (23-00), а утром уже должны приехать монтажники. Логистика у вас хромает :( надеюсь, что только логистика.
15 лет назад
Ещё 12909 человек поставили магазину оценку, но ничего не написали о нём
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На самом деле производится в Китае или Южной Корее под патронажем российской фирмы (эту информацию можно найти на сайте airsonic.ru). В Германии действительно есть фирма airsonic, но к данному увлажнителю она не имеет никакого отношения. \r\nОбщее впечатление - на троечку.","pro":null,"contra":null,"type":0,"delivery":null,"deliveredBy":null,"orderId":null,"votes":{"agree":14,"reject":12,"total":26,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region"},"isProblemResolved":false,"factors":[]},"5028552":{"entity":"review","id":"5028552","isCpa":false,"recommend":false,"shopId":7013,"userId":60985141,"anonymous":0,"created":1263977542000,"averageGrade":3,"comment":"Приобрел барометр RCT 07302. Оператор подтвердил, что доставка бесплатная, т.к. товар стоит около 4000 руб. Курьер же запросил за доставку 200 руб., а с крупной купюры у него к тому же не оказалось сдачи. Попытка разобраться с руководством отдела доставки ни к чему не привела: они прикрывают недобросовестность курьера. Жаль,что компания на таких мелочах теряет свое доброе имя, а у покупателей на душе остается осадок...","pro":null,"contra":null,"type":0,"delivery":null,"deliveredBy":null,"orderId":null,"votes":{"agree":5,"reject":3,"total":8,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region"},"isProblemResolved":false,"factors":[]},"5708779":{"entity":"review","id":"5708779","isCpa":false,"recommend":false,"shopId":7013,"userId":11346826,"anonymous":0,"created":1266773536000,"averageGrade":3,"comment":"заказывал (из региона) увлажнитель воздуха AIR COMFORT E-342... на сайте светился, как в наличии... пришло письмо с подтверждением заказа... но на следующий день перезвонил менеджер и сообщил, что такого нет, но есть Е343, только немного подороже ( на 850 руб. при начальной цене 2250руб. ) я согласился и он прислал мне счёт вместе с доставкой. оплата была произведена через 4 дня (раньше не мог вырваться с работы), о чём сообщил по электронке магазин. подождал 3-и дня (тишины и безмолвия) и сам перезвонил в Москву, где мне подтвердили получение денег и скорую отправку товара. прошло ещё 4 дня... повторный звонок в Москву... -извиняемся, были некоторые задержки с товаром, но сегодня всё отправим.... проходит ещё неделя (как вы догадались...) звонок в Москву... -товар вчера отправлен, получайте!!! Приезжаю в Грузовозофф , дожидаюсь очереди, подаю паспорт....- с вас 300 руб за доставку!! ...????????????\r\nзвонок в Москву...- ЖУТКО извиняемся.. пожалуйста оплатите, а мы вам кинем денежку на телефон в течении 10 минут... делать нечего, башляю... забираю товар(кстати гарантийник не заполнен,,, даже печати никакой не стоит)...приезжаю домой (прошло 1ч30мин) на балансе, как было, так и осталось....звонок...-а разве деньги не дошли??? ...сейчас исправим...20 мин и баланс пополнился :)...\r\nВ итоге переговоры с Москвой вылились ещё около 200 рублей...\r\nЯ не избалованный покупатель, но посоветовал бы улучшить качество обслуживания и информировать покупателей о стадии выполнения заказа, без этого не выдержать конкуренции на всё более расширяющемся рынке данных услуг ( а за ними будущее)...\r\nРадует, конечно, что не обманули :)\r\nБуду ли делать ещё заказы в этом магазине???\r\nДа, если устроит цена и не будут поджимать сроки :)","pro":null,"contra":null,"type":0,"delivery":null,"deliveredBy":null,"orderId":null,"votes":{"agree":9,"reject":3,"total":12,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region"},"isProblemResolved":false,"factors":[]},"39407147":{"entity":"review","id":"39407147","isCpa":false,"recommend":false,"shopId":7013,"userId":43844036,"anonymous":0,"created":1374595701000,"averageGrade":3,"comment":"Решил купить кондиционер Haier AS12QS. 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Несколько раз переспрашивали куда доставлять, хотя было написано, попросил оператора организовать сдачу с 5тр. 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