Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине Mnemalo.ru

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Юлия Парфенова
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Нет
Недостатки:
Заказывала санки с колёсами в этом магазине через СберМегаМаркет. Упаковали заказ в обычный чёрный пакет, при доставке пакет порвался и санки теперь все в сколах и царапинах. Стоимость 2600₽. Магазин предложил вернуть 400₽ со словами - клиенты соглашаются и Санки и так дешевые. Если бы меня интересовали дешевые санки с недостатками, то я бы приобрела б/у!
Комментарий:
Продолжаю вести переписку с этой «конторой», удивительно конечно, что в наше время ещё есть такие продавцы
2 года назад, Королёв
Павел П.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: покупка в магазине
Достоинства:
Быстрая доставка
Недостатки:
Заказывали через Goods нарукавники для плавания для ребёнка. В описании товара было написано: красные, рыбки; в итоге когда открыли заказа, полученный в постамате , увидели что они фиолетовые с русалками. Вернуть деньги, ровно как и обменять товар магазин отказался, ссылаясь на то что при заказе мы дополнительно должны были указать цвет и рисунок, хотя в описании товара они и так указаны. Единственный вариант обмена -съездить в магазин на другой конец Москвы.
Комментарий:
Перекладывают свои проблемы на покупателей.
3 года назад, Москва
Иван М.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Недостатки:
Не следят за наличием товара. Было написано, что тюбинг "в наличие", а после заказа оказалось, что "товар закончился". Зря потерял время
3 года назад, Москва
Владимир К.
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
В наличии был товар которого негде больше не было (подозрительно)
Недостатки:
Сделал заказ 04.01. - тишина. На сл. день звоню в магазин - нужен номер заказа, я его не помнил (на почту тоже ничего не пришло). Доехал до дома - и вижу "Ошибка формирования заказа Заказ не найден. Пожалуйста обратитесь к администрации интернет-магазина или попробуйте оформить ваш заказ еще раз" Ну ладно, оформил заново. Опять тишина. Звоню сам, называю номер заказа - да, вам перезвонят в течении получаса. На сл. день - "Ошибка формирования заказа Заказ не найден. Пожалуйста обратитесь к администрации интернет-магазина или попробуйте оформить ваш заказ еще раз" Трубку никто не берет.
Комментарий:
Не надежные ребята, не советую связываться
3 года назад, Москва
Natalya
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
доставка
Недостатки:
пришел брак, товар отличается от заявленного по цвету, бракованый и с небрежно оторванным ценником
Комментарий:
отриц впечатления
3 года назад, Москва
Антонина К.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Недостатки:
Не предупредили о сроках хранения заказа при самовывозе. Не предупредили, что части товаров из заказа нет в наличии. Зря потраченные время и деньгина дорогу 😡
3 года назад, Москва
Дмитрий К
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Не обнаружилось.
Недостатки:
Полное безразличие к заказу, отсутствие обратной связи.
Комментарий:
Реакции на онлайн заказ не было в течении нескольких дней. По телефону сказали, что товар в наличии. В течении недели не был выставлен счет а оплату. Ежедневные отговорки: "ждите", "в течении дня" и.т.п. В конце концов "разумное" объяснение- Так Вам не выставили счет потому что товара в наличии нет. При этом за весь период этой тягомотины звонил только я. Ни одного звонка или письма от менеджеров не было, при оформленном полноценно заказе со всеми моими контактами. Решать Вам, я определенно не советую обращаться в эту "контору"
4 года назад, Москва
Андрей Н.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
Цена. На момент покупки была одна из самых дешевых в МСК
Недостатки:
Нет возможности быстро вернуть или обменять товар, с производственным браком.
Комментарий:
вечером 04.01.2020г. купил самый простенький матрас за 520р, принес домой, надул, спускает через дырку. Днем 05.01.2020 (прошло менее суток), приехал обратно в магазин, с попыткой обменять товар, либо вернуть деньги, в чем мне было отказано. Направили в другой сервисный центр, через который проводятся гарантийные случае который в свою очередь не работает и на звонки не отвечает. На законные 14 дней возврата продавцу наплевать. Написал претензию, поглядим чем кончится
4 года назад, Москва
Комментарий 102706469
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день, на сколько мы знаем, ваш вопрос решен, и сервис центр отремонтировал вашу покупку. Если мы можем вам как то помочь, напишите нам напрямую, и мы сможем разобраться в вашей ситуации. С уважением, администрация Mnemalo.ru
Добрый день, на сколько мы знаем, ваш вопрос решен, и сервис центр отремонтировал вашу покупку. Если мы можем вам как то помочь, напишите нам напрямую, и мы сможем разобраться в вашей ситуации. С уважением, администрация Mnemalo.ru
Ирина Архипова
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
Надувные кровати были испачканы. А детская была с ДЫРКОЙ!!!
4 года назад, Москва
Igor V.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Их нет.
Недостатки:
Заказ обрабатывали неделю, обратной связи с заказчиком нет, нужно самому постоянно звонить и узнавать состояние заказа и это при том что идёт 100% предоплата. Дозвониться по телефонам на сайте почти нереально, на многоканальном висит оператор который ничего не знает, а менеджеры на звонки не реагируют. Не рекомендую заказывать что-либо у этой конторы.
Комментарий:
Крайне некомпетентный персонал
5 лет назад, Санкт-Петербург
Комментарий 101367940
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день, уважаемый Клиент. Извиняемся за неудобство, доставленное нашим магазином. Июль был самый пик сезона. Это не в коей мере нас не оправдывает конечно. Постараемся в дальнейшем не допускать подобных проблем. С уважением, администрация Mnemalo.ru
Добрый день, уважаемый Клиент. Извиняемся за неудобство, доставленное нашим магазином. Июль был самый пик сезона. Это не в коей мере нас не оправдывает конечно. Постараемся в дальнейшем не допускать подобных проблем. С уважением, администрация Mnemalo.ru
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