Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине MoikiASD

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Prowowdeal
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
Сделал заказ, и тишина. На следующий день позвонил - ответ: "Товара нет в наличии, вам написали об этом на почту". В почте сообщения нет. Зачем я оставлял персональные данные??
Комментарий:
Товар на сайте по-прежнему доступен к заказу.
4 года назад, Москва
Комментарий 103694958
Логотип MoikiASD
MoikiASD
Ответ официального представителя магазина
Приносим свои извинения. Просим Вас написать свой номер телефона или номер заказа, чтоб разобраться в сложившееся ситуации
Приносим свои извинения. Просим Вас написать свой номер телефона или номер заказа, чтоб разобраться в сложившееся ситуации
Аня
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
Отвратительный магазин. Заказала мойку на сайте, представители магазина так и не позвонили. Когда я сама позвонила - сказали, что перезвонят, когда обработают заказ. Спустя сутки, звонка так и не поступила, трубку не берут. Какой-то развод.
6 лет назад, Москва
Комментарий 100257410
Логотип MoikiASD
MoikiASD
Ответ официального представителя магазина
Здравствуйте, Аня! Напишите, пожалуйста,номер вашего заказа и свои данные, чтобы мы смогли разобраться в сложившейся ситуации. Заранее приносим свои извинения.
Здравствуйте, Аня! Напишите, пожалуйста,номер вашего заказа и свои данные, чтобы мы смогли разобраться в сложившейся ситуации. Заранее приносим свои извинения.
Комментарий 100368847
Номер заказа - 8173
Номер заказа - 8173
Татьяна Е.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
Заказываешь одно, привозят другое
Комментарий:
Делала заказ на две позиции мойки и смеситель, ключевой был смеситель, в день доставки сказали что есть только мойка а смеситель закончился! Так мойки есть везде а смеситель по низкой цене конечно же на мне закончился. Итог прождала три дня и в итоге нет товара который изначально был
7 лет назад, Ивантеевка
Комментарий 5788475
Логотип MoikiASD
MoikiASD
Ответ официального представителя магазина
Татьяна, добрый день... К сожалению, на данный момент ваш отзыв не содержит информации, по которой мы смогли бы провести проверку. Унас товар который указан в наличие, всегда есть в наличие, мы не вводим своих покупателей в заблуждения, так как нам дорого их и наше время. Пожалуйста, уточните дату вашего заказа, примерное время и имя менеджера, с которым вы общались. Чтобы мы могли иметь достоверную информацию, поэтому большая просьба предоставить нам необходимую информацию написать телефон для связи. Надеемся на ваше понимание и ответ.
Татьяна, добрый день... К сожалению, на данный момент ваш отзыв не содержит информации, по которой мы смогли бы провести проверку. Унас товар который указан в наличие, всегда есть в наличие, мы не вводим своих покупателей в заблуждения, так как нам дорого их и наше время. Пожалуйста, уточните дату вашего заказа, примерное время и имя менеджера, с которым вы общались. Чтобы мы могли иметь достоверную информацию, поэтому большая просьба предоставить нам необходимую информацию написать телефон для связи. Надеемся на ваше понимание и ответ.
Дмитрий Ш.
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Магазин предложил доставку в следующую среду, чернз неделю при заявленном "в наличии"
7 лет назад
Семен В.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Нету
Комментарий:
Хотел порадовать себя новой мойкой перед НГ. Знал, что доставка может быть с задержкой, поэтому заказал аж за неделю. Перезвонили, пообщался с менеджером, сказал, что мне вообще не к спеху, но обязательно до нового года. Договорились на доставку еще на четверг 24.12. Сижу, жду – ноль реакции. Звоню сам, отвечает походу тот же менеджер и без особого энтузиазма говорит, мол, Вы же сказали не к спеху, служба доставки загружена, перенесли на понедельник. А позвонить, сообщить, предупредить никак? Ну да ладно. Сижу в понедельник 28го, жду – ноль реакции. Звоню сам, а мне в лоб заявляют – эта модель мойки продана вчера как последняя, можем предложить альтернативу. Какую альтернативу? Я заказывал эту мойку с доставкой до НГ! Ну да ладно, спрашиваю, что можете предложить, предлагают, меня вроде как устраивает – модель очень похожая по форме. Говорю, ладно, везите и тут… говорят 11 января, Вас устроит? Вообще непонятное отношение к покупателю. Настроение перед праздниками испорчено.
8 лет назад, Москва
Комментарий 4353814
Логотип MoikiASD
MoikiASD
Ответ официального представителя магазина
Семен, добрый день... К сожалению, на данный момент ваш отзыв не содержит информации, по которой мы смогли бы провести проверку. Пожалуйста, уточните номер вашего заказа и имя менеджера, который оформлял ваш заказ. Ситуация действительна не приятная, но мы должны иметь достоверную информацию, поэтому большая просьба предоставить нам необходимую информацию, если такая имеет место быть. Надеемся на ваше понимание и ответ.
Семен, добрый день... К сожалению, на данный момент ваш отзыв не содержит информации, по которой мы смогли бы провести проверку. Пожалуйста, уточните номер вашего заказа и имя менеджера, который оформлял ваш заказ. Ситуация действительна не приятная, но мы должны иметь достоверную информацию, поэтому большая просьба предоставить нам необходимую информацию, если такая имеет место быть. Надеемся на ваше понимание и ответ.
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: покупка в магазине
Достоинства:
нет таковых
Недостатки:
грубый продавец . не разбирается в товаре
Комментарий:
Попросил продавца проконсультировать по поводу кухонной мойки из гранита, в ответ мне было сказано что вся информация на сайте, выбирайте любую. Из чего я сделал вывод что он просто не разбирается в товаре и ему всё равно что продать.
Изменить9 лет назад, Москва
Комментарий 2634079
Логотип MoikiASD
MoikiASD
Ответ официального представителя магазина
Самое интересное, что у нас никогда подобного рода случая не было, никогда у нас не было заказа №4525-21. Все телефонные разговоры прослушиваются лично учредителями, мы следим за качеством обслуживания! Исходя их написанного, можно сделать несколько выводов: 1. Либо оценка заказана нашими конкурентами (что очень уже радует, что на нас обратили внимание наши конкуренты). 2. Либо перепутали с другим магазином. Уважаемый покупатель, если это действительно было с нашим магазином, просим обратиться к нам за компенсацией морального ущерба. Мы дарим вам: 1. Скидку 20% - на любое товар из нашего магазина! 2. Доставим ваш заказ - бесплатно! 3. Установим купленный вами товар - бесплатно! Надеюсь вы понимаете, что такие условия мы предлагаем ни каждому. Потому что мы уверены в своём обслуживании и в своих ценах, предполагаем что это явное недоразумение. Надеюсь службы модераторов Яндекса проверит предоставленную здесь информацию. Спасибо, вам за отзыв, он нас будет держать всегда в тонусе! Ждем вашего ответа!
Самое интересное, что у нас никогда подобного рода случая не было, никогда у нас не было заказа №4525-21. Все телефонные разговоры прослушиваются лично учредителями, мы следим за качеством обслуживания! Исходя их написанного, можно сделать несколько выводов: 1. Либо оценка заказана нашими конкурентами (что очень уже радует, что на нас обратили внимание наши конкуренты). 2. Либо перепутали с другим магазином. Уважаемый покупатель, если это действительно было с нашим магазином, просим обратиться к нам за компенсацией морального ущерба. Мы дарим вам: 1. Скидку 20% - на любое товар из нашего магазина! 2. Доставим ваш заказ - бесплатно! 3. Установим купленный вами товар - бесплатно! Надеюсь вы понимаете, что такие условия мы предлагаем ни каждому. Потому что мы уверены в своём обслуживании и в своих ценах, предполагаем что это явное недоразумение. Надеюсь службы модераторов Яндекса проверит предоставленную здесь информацию. Спасибо, вам за отзыв, он нас будет держать всегда в тонусе! Ждем вашего ответа!
Комментарий 2651031
Имя скрыто
А разве я сказал, что я сделал заказ? Откуда Вы взяли этот номер заказа? Я четко написал, что попросил продавца проконсультировать по поводу кухонной мойки из гранита. Так как не получил от вашего консультанта никакого объяснения, сделал соответствующий вывод. Не советую сюда обращаться
А разве я сказал, что я сделал заказ? Откуда Вы взяли этот номер заказа? Я четко написал, что попросил продавца проконсультировать по поводу кухонной мойки из гранита. Так как не получил от вашего консультанта никакого объяснения, сделал соответствующий вывод. Не советую сюда обращаться
павел ф.
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
магазин просто никакой. позвонил в 12.40 (среда . середина рабочей недели) сказал что мне нужно. сказали уточнят наличие и перезвонят(на сайте все есть). через два часа звоню снова,скинули(не даром уточняли мой номер телефона). еще через час звоню трубку не берут. перезваниваю через пол часа абонент не абонент. вот весь сервис. ИТОГО потеря пол дня. Магазину удачи процветания.
11 лет назад
Ещё 778 человек поставили магазину оценку, но ничего не написали о нём
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просто никакой. позвонил в 12.40 (среда . середина рабочей недели) сказал что мне нужно. сказали уточнят наличие и перезвонят(на сайте все есть). через два часа звоню снова,скинули(не даром уточняли мой номер телефона). еще через час звоню трубку не берут. перезваниваю через пол часа абонент не абонент. вот весь сервис. ИТОГО потеря пол дня. Магазину удачи процветания.","pro":null,"contra":null,"type":0,"delivery":null,"deliveredBy":null,"orderId":null,"votes":{"agree":17,"reject":20,"total":37,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region"},"isProblemResolved":false,"factors":[]},"51223549":{"entity":"review","id":"51223549","isCpa":false,"recommend":false,"shopId":114061,"anonymous":1,"created":1413383362000,"averageGrade":1,"comment":"Попросил продавца проконсультировать по поводу кухонной мойки из гранита, в ответ мне было сказано что вся информация на сайте, выбирайте любую. Из чего я сделал вывод что он просто не разбирается в товаре и ему всё равно что продать.","pro":"нет таковых","contra":"грубый продавец . не разбирается в товаре","type":0,"delivery":2,"deliveredBy":null,"orderId":null,"votes":{"agree":6,"reject":13,"total":19,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[]},"60421152":{"entity":"review","id":"60421152","isCpa":false,"recommend":false,"shopId":114061,"userId":353487829,"anonymous":0,"created":1451480612000,"averageGrade":1,"comment":"Хотел порадовать себя новой мойкой перед НГ. Знал, что доставка может быть с задержкой, поэтому заказал аж за неделю. Перезвонили, пообщался с менеджером, сказал, что мне вообще не к спеху, но обязательно до нового года. Договорились на доставку еще на четверг 24.12. Сижу, жду – ноль реакции. Звоню сам, отвечает походу тот же менеджер и без особого энтузиазма говорит, мол, Вы же сказали не к спеху, служба доставки загружена, перенесли на понедельник. А позвонить, сообщить, предупредить никак? Ну да ладно. Сижу в понедельник 28го, жду – ноль реакции. Звоню сам, а мне в лоб заявляют – эта модель мойки продана вчера как последняя, можем предложить альтернативу. Какую альтернативу? Я заказывал эту мойку с доставкой до НГ! Ну да ладно, спрашиваю, что можете предложить, предлагают, меня вроде как устраивает – модель очень похожая по форме. Говорю, ладно, везите и тут… говорят 11 января, Вас устроит? \r\nВообще непонятное отношение к покупателю. Настроение перед праздниками испорчено.","pro":"Нету","contra":null,"type":0,"delivery":0,"deliveredBy":null,"orderId":null,"votes":{"agree":4,"reject":5,"total":9,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[]},"65867961":{"entity":"review","id":"65867961","isCpa":false,"recommend":false,"shopId":114061,"userId":73841351,"anonymous":0,"created":1476262931000,"averageGrade":1,"comment":"Магазин предложил доставку в следующую среду, чернз неделю при заявленном \"в наличии\"","pro":null,"contra":null,"type":0,"delivery":null,"deliveredBy":null,"orderId":null,"votes":{"agree":4,"reject":7,"total":11,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region"},"isProblemResolved":false,"factors":[]},"66980468":{"entity":"review","id":"66980468","isCpa":false,"recommend":false,"shopId":114061,"userId":443643981,"anonymous":0,"created":1481392301000,"averageGrade":1,"comment":"Делала заказ на две позиции мойки и смеситель, ключевой был смеситель, в день доставки сказали что есть только мойка а смеситель закончился! Так мойки есть везде а смеситель по низкой цене конечно же на мне закончился. Итог прождала три дня и в итоге нет товара который изначально был","pro":null,"contra":"Заказываешь одно, привозят другое","type":0,"delivery":0,"deliveredBy":null,"orderId":"7240","votes":{"agree":3,"reject":8,"total":11,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Ивантеевка"},"isProblemResolved":false,"factors":[]},"74776592":{"entity":"review","id":"74776592","isCpa":false,"recommend":false,"shopId":114061,"userId":4736293,"anonymous":0,"created":1514284011000,"averageGrade":1,"comment":null,"pro":null,"contra":"Отвратительный магазин. Заказала мойку на сайте, представители магазина так и не позвонили. Когда я сама позвонила - сказали, что перезвонят, когда обработают заказ. Спустя сутки, звонка так и не поступила, трубку не берут.\n\nКакой-то развод. ","type":0,"delivery":0,"deliveredBy":null,"orderId":"8173","votes":{"agree":1,"reject":3,"total":4,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[{"factorId":0,"value":1,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null},{"factorId":1,"value":1,"title":"Качество доставки или выдачи товара","factorType":0,"count":1,"factorStatistic":null},{"factorId":3,"value":1,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null},{"factorId":2,"value":1,"title":"Общение","factorType":0,"count":1,"factorStatistic":null}]},"103046144":{"entity":"review","id":"103046144","isCpa":false,"recommend":false,"shopId":114061,"userId":951907178,"anonymous":0,"created":1584614320000,"averageGrade":1,"comment":"Товар на сайте по-прежнему доступен к заказу.","pro":null,"contra":"Сделал заказ, и тишина. На следующий день позвонил - ответ: \"Товара нет в наличии, вам написали об этом на почту\". В почте сообщения нет.\nЗачем я оставлял персональные данные??","type":0,"delivery":0,"deliveredBy":null,"orderId":"10248","votes":{"agree":0,"reject":2,"total":2,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[{"factorId":3,"value":1,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null},{"factorId":0,"value":2,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null}]}},"pager":{"787912ce":{"pageNum":1,"pages":[{"num":1,"current":true}],"pageSize":10,"count":7,"total":7,"totalPageCount":1,"type":"shopReview","id":"787912ce","entity":"pager"}},"commentary":{"2634079":{"text":"Самое интересное, что у нас никогда подобного рода случая не было, никогда у нас не было заказа №4525-21. Все телефонные разговоры прослушиваются лично учредителями, мы следим за качеством обслуживания! Исходя их написанного, можно сделать несколько выводов: 1. Либо оценка заказана нашими конкурентами (что очень уже радует, что на нас обратили внимание наши конкуренты). 2. Либо перепутали с другим магазином. \r\nУважаемый покупатель, если это действительно было с нашим магазином, просим обратиться к нам за компенсацией морального ущерба. Мы дарим вам:\r\n1. Скидку 20% - на любое товар из нашего магазина! \r\n2. Доставим ваш заказ - бесплатно!\r\n3. Установим купленный вами товар - бесплатно!\r\n\r\nНадеюсь вы понимаете, что такие условия мы предлагаем ни каждому. Потому что мы уверены в своём обслуживании и в своих ценах, предполагаем что это явное недоразумение. \r\nНадеюсь службы модераторов Яндекса проверит предоставленную здесь информацию. \r\nСпасибо, вам за отзыв, он нас будет держать всегда в тонусе!\r\nЖдем вашего ответа!","id":2634079,"entityId":51223549,"state":"NEW","changed":false,"updateTime":1413453490000,"createTime":1413464290000,"votes":{"likeCount":0,"dislikeCount":0,"userVote":0},"childCount":0,"author":{"entity":"shop","id":"114061"},"entity":"commentary","canDelete":false,"isLeaf":false,"levelRootId":"/shopReviewComment/51223549"},"2651031":{"text":"А разве я сказал, что я сделал заказ? Откуда Вы взяли этот номер заказа? Я четко написал, что попросил продавца проконсультировать по поводу кухонной мойки из гранита. Так как не получил от вашего консультанта никакого объяснения, сделал соответствующий вывод. Не советую сюда обращаться","id":2651031,"entityId":51223549,"parentId":2634079,"state":"NEW","changed":false,"updateTime":1413866121000,"createTime":1413876921000,"votes":{"likeCount":0,"dislikeCount":0,"userVote":0},"childCount":0,"author":{"entity":"user","id":"pmtmwx2wjfejct5uytcn6etbn8"},"entity":"commentary","canDelete":false,"isLeaf":true,"levelRootId":"/shopReviewComment/51223549"},"4353814":{"text":"Семен, добрый день...\r\nК сожалению, на данный момент ваш отзыв не содержит информации, по которой мы смогли бы провести проверку.\r\nПожалуйста, уточните номер вашего заказа и имя менеджера, который оформлял ваш заказ. Ситуация действительна не приятная, но мы должны иметь достоверную информацию, поэтому большая просьба предоставить нам необходимую информацию, если такая имеет место быть.\r\nНадеемся на ваше понимание и ответ.","id":4353814,"entityId":60421152,"state":"NEW","changed":false,"updateTime":1452798280000,"createTime":1452809080000,"votes":{"likeCount":0,"dislikeCount":0,"userVote":0},"childCount":0,"author":{"entity":"shop","id":"114061"},"entity":"commentary","canDelete":false,"isLeaf":true,"levelRootId":"/shopReviewComment/60421152"},"5788475":{"text":"Татьяна, добрый день...\r\nК сожалению, на данный момент ваш отзыв не содержит информации, по которой мы смогли бы провести проверку. Унас товар который указан в наличие, всегда есть в наличие, мы не вводим своих покупателей в заблуждения, так как нам дорого их и наше время. Пожалуйста, уточните дату вашего заказа, примерное время и имя менеджера, с которым вы общались. Чтобы мы могли иметь достоверную информацию, поэтому большая просьба предоставить нам необходимую информацию написать телефон для связи. Надеемся на ваше понимание и ответ.","id":5788475,"entityId":66980468,"state":"NEW","changed":false,"updateTime":1481636389000,"createTime":1481647189000,"votes":{"likeCount":0,"dislikeCount":0,"userVote":0},"childCount":0,"author":{"entity":"shop","id":"114061"},"entity":"commentary","canDelete":false,"isLeaf":true,"levelRootId":"/shopReviewComment/66980468"},"100257410":{"text":"Здравствуйте, Аня! Напишите, пожалуйста,номер вашего заказа и свои данные, чтобы мы смогли разобраться в сложившейся ситуации. 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