Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине Мосавтошина

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W12
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Недостатки:
Курьер приехал не в то время
Комментарий:
Опоздал на 40 минут курьер
7 месяцев назад
anton i.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Хорошая цена. Ассортимент.
Недостатки:
Долго сообщали по наличию . Менеджеры медленные. Пол дня ушло на то, чтобы подтвердить наличие товара в пункте выдачи. И время работы пункта выдачи до 19:00 очень не удобно.
9 месяцев назад, Санкт-Петербург
Комментарий 165660054
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте! Сообщите, пожалуйста, номер вашего заказа чтобы мы могли разобраться в сложившейся ситуации.
Здравствуйте! Сообщите, пожалуйста, номер вашего заказа чтобы мы могли разобраться в сложившейся ситуации.
Сергей В.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Достоинства:
Ничего не понравилось.
Недостатки:
Год выпуска 2020, хотя указывал о текущем годе, то есть 2023.
Комментарий:
В сообщении писал до оформления заказа, что год выпуска шин должен соответствовать текущему году. Менеджер Никаких сообщений ни до, ни после оплаты заказа мне не сообщил. Доставка "Дел.Линии" 2 000 рублей. Поэтому о возврате уже не думал. Поэтому покупая Здесь "за недорого", будьте готовы к лежалому товару.
9 месяцев назад, Красная Горбатка
Стандарты Службы питания С.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Доставка
Недостатки:
Когда оператор проверяет применяемость дисков параметры совпадают а машины нет есть маленькие машины с такими параметрами а есть большие вот и с этим заказом получилось так у меня мини купер а диски которые я купил на мини вен а узнали об этом когда поставили резину .Вот что делать теперь я не знаю и праздник испорчен
9 месяцев назад, Воскресенское
Комментарий 165636488
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте! К сожалению по вашему номеру телефона из заказа мы не смогли найти звонков с консультацией и подбором дисков. Напишите, пожалуйста, на электронную почту - info@mosautoshina.ru ваш контактный номер телефона по которому проводилась консультация чтобы мы могли разобрать возникшую ситуацию и ошибку сотрудника.
Здравствуйте! К сожалению по вашему номеру телефона из заказа мы не смогли найти звонков с консультацией и подбором дисков. Напишите, пожалуйста, на электронную почту - info@mosautoshina.ru ваш контактный номер телефона по которому проводилась консультация чтобы мы могли разобрать возникшую ситуацию и ошибку сотрудника.
Алексей П.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: покупка в магазине
Достоинства:
Ассортимент отличный
Недостатки:
Связь с менеджером отсутствует, качество консультации оставляет желать лучшего, шина пришла в непотребном виде с водой внутри, доставка нормальная но информация по передвижению товара отсутствует. Купил только из-за того что комплект был приобретен у Вас и был шанс приобрести шину и той же партии (именно так и получилось).
Комментарий:
Спасибо за опыт хоть он отрицательный, но тоже опыт!!!
9 месяцев назад, Ногинск
Комментарий 165428877
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, Алексей! Вы можете отслеживать состояние заказа на нашем сайте или перейдя по ссылке в смс-сообщении. Там же можно вести переписку с менеджером если у вас появились вопросы. Мы проведем работу с сотрудниками о качестве консультации и разберемся с товарным видом шин.
Здравствуйте, Алексей! Вы можете отслеживать состояние заказа на нашем сайте или перейдя по ссылке в смс-сообщении. Там же можно вести переписку с менеджером если у вас появились вопросы. Мы проведем работу с сотрудниками о качестве консультации и разберемся с товарным видом шин.
Александр Лаврентьев
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Оптимальное время от заказа до получения.
Недостатки:
Пакеты можно выдавать беслатно, а так за свои денги да еще и маленькие.
Комментарий:
Дорога в пром зоне, готовся покупать еще шины.
10 месяцев назад, Москва
Комментарий 165428838
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, Александр! Благодарим за отзыв, учтем ваши пожелания.
Здравствуйте, Александр! Благодарим за отзыв, учтем ваши пожелания.
Александрович
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
1. Время обработки заказа. 2. Возможность самовывоза и оплаты банковской картой. 3. Оперативное оповещение.
Недостатки:
1. Сотрудники склада (3 человека!) не обучены подготовке заказа к выдаче. Заказанные шины вынуты из общей стопы и брошены на грязный пол. 2. Шины грязные, выцветшие, внутри плещется вода. 3. Хранение шин не соответствует нормам.
Комментарий:
Налицо отсутствие должного хранения новых шин и поддержание их товарного вида. На сайте нет информации о дате выпуска шин
10 месяцев назад, Ашукино
Артём Осянин
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Все отлично, супер быстрая доставка, хорошее качество и выбор товара
Недостатки:
Менеджер указал неверный адрес доставки. Я переплатил за срочность и в конечном итоге пришлось ехать в другой конец города по пробкам, вместо того что бы пройти пешком и забрать свой заказ в соседнем доме
10 месяцев назад, Михайловка
Давид Салихов
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Достоинства:
Цена
Недостатки:
Отношение сотрудников
Комментарий:
Как будто одолжение делают, клиенто ориентированность 0
11 месяцев назад, Уфа
Комментарий 164500910
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, Давид! Сожалеем, что у вас сложилось такое впечатление о работе нашей компании. Сообщите, пожалуйста, номер вашего заказа чтобы мы могли разобраться в сложившейся ситуации.
Здравствуйте, Давид! Сожалеем, что у вас сложилось такое впечатление о работе нашей компании. Сообщите, пожалуйста, номер вашего заказа чтобы мы могли разобраться в сложившейся ситуации.
Андрей
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: покупка в магазине
Достоинства:
Бесплатная доставка до пункта выдачи.
Недостатки:
Срок поставки превысил обещанный. Долгое время не было возможности забрать заказ - в итоге его отменили без предупреждения. Увидел это когда появилась возможность доез до магазина. Можно было и проинформировать о том, что срок хранения истекает. Приведенная шина была выпущена в 21 году. Срок конечно не истёк, но в эксплуатация может быть сокращена из-за этого.
11 месяцев назад, Ярославль
Комментарий 164500881
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, Андрей! Сожалеем, что у вас сложилось такое впечатление о работе нашей компании. Сроки доставки были указаны 5-7 рабочих дней, товар был готов к выдаче через 6 рабочих (не календарных) дней. Так же менеджер присылал вам информацию о сроке ожидания товара в течение 5 дней с момента готовности. По истечении 5 дней товар выпадает в свободный остаток и заказ может быть отменен. К сожалению мы не видели от вас оповещений о необходимости продлить резерв товара.
Здравствуйте, Андрей! Сожалеем, что у вас сложилось такое впечатление о работе нашей компании. Сроки доставки были указаны 5-7 рабочих дней, товар был готов к выдаче через 6 рабочих (не календарных) дней. Так же менеджер присылал вам информацию о сроке ожидания товара в течение 5 дней с момента готовности. По истечении 5 дней товар выпадает в свободный остаток и заказ может быть отменен. К сожалению мы не видели от вас оповещений о необходимости продлить резерв товара.
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