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Отзывы о магазине Московская краска

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Отзывы

Сортировать:

по дате по оценке по полезности

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Иван ЖИВ

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Обычный магазин

Заказ оформлен на Яндекс Маркет

Доставил Яндекс Маркет

Недостатки:: Привезли не то или не все товары

Год назад

Александр Лысковцев

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Обычный магазин

Заказ оформлен на Яндекс Маркет

Доставил Яндекс Маркет

Недостатки:: • Товар повреждён • Упаковка повреждена

2 года назад

Каюмов Владимир

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Обычный магазин

Заказ оформлен на Яндекс Маркет

Доставил Яндекс Маркет

Недостатки:: • Товар повреждён • Упаковка повреждена • Не предупредили о переносе даты

Комментарий:: Мало того,что доставку задержали,ещё и одно вёдро пришло протекшее.

2 года назад

Имя скрыто

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Обычный магазин

Способ покупки: самовывоз

Достоинства:: Проблем не было.

Недостатки:: Заказывал через яндекс.маркет. Из магазина перезванивали несколько раз (около 5), немного утомили.

Комментарий:: Офис в здании МИСиС, на входе надо предъявить документы.

Изменить5 лет назад, Москва

Комментарий 101831764

Официальный представитель магазина

5 лет назад

Мы стараемся работать так, чтобы Вам было удобно. По правилам, на входе действует пропускная система, и для получения пропуска необходимо предъявить документ. Однако если по каким-либо причинам документов у Вас не указалось, то можно позвонить в магазин Dannie.ru и попросить спустить товар вниз, в холл первого этажа. Обычно в течении 10-15 минут в рабочее время сотрудники выполняют подобные просьбы.

flash85

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Обычный магазин

Заказ оформлен на Яндекс Маркет

Достоинства:: Цены и расположение магазина

Недостатки:: Отношение к клиенту

Комментарий:: Заказывал наушники, цены лучшие на маркете, пункт самвывоза в одной минуте пешком от метро - удобно. Чтобы зайти нужны документы (проходная МИСиС). Я приехал без документов, заранее договорившись, что товар спустит на первый этаж сотрудник магазина. Когда приехал, по телефону сказали, что через три минуты сотрудник спустится и... судя по всему забыли об этом. Когда я позвонил второй раз спустя 15 минут, товар все же вынесли. В общем, если резюмировать, всё хорошо, но над качеством сервиса стоит еще поработать. И на сайте неплохо было бы написать о необходимости наличия паспорта для входа в пункт самовывоза.

6 лет назад, Москва

Комментарий 6472455

Официальный представитель магазина

6 лет назад

Спасибо за отзыв. Самовывоз не подразумевает вынос на проходную. Если менеджер занят уже каким либо клиентом, то необходимо подождать. Конечно 15 минут очень большой срок, постараемся в следующий раз быстрее выбегать. Кассовый чек тоже нужно было пробить. Приносим свои извинения за неудобства. Для всех клиентов которые прежде чем купить, читают отзывы напоминаем, чтобы к нам попасть нужен любой документ удостоверяющий личность. Об этом написано в трех местах при оформлении заказа.

Имя скрыто

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Обычный магазин

Заказ оформлен на Яндекс Маркет

Достоинства:: Оператор - звонит и предупреждает

Недостатки:: Очень подозрительный курьер. Пытался отговорить осматривать товар, хотя с ним все было в порядке.

Изменить7 лет назад, Москва

Комментарий 6326786

Официальный представитель магазина

7 лет назад

Спасибо за отзыв. Подскажите номер заказа или имя курьера или его приметы. Мы пользуемся курьерской службой яндекса, а они пользуются курьерскими службами как минимум 20ю. Есть у нас и свои курьеры. Очень много клиентов которые хамят, курьеры просто боятся вас. Часто товар скрывают и не оплачивают, после этого товар приходится выкидывать. Поэтому сначала оплата потом проверка, в случае брака сразу возврат денег. Все в рамках закона об интернет торговле. Бывают клиенты которые заказывают 2-3 товара и выбирают потом один из них. Если бы мы зарабатывали 50% с товара то могли бы наверно такое сделать, но когда 5-10% то каждый вскрытый не оплаченный товар бьет по карману всему коллективу.

Комментарий 6385034

Имя скрыто

7 лет назад

Здравствуйте, спасибо за ответ на отзыв. Информация о заказе: номер 18123 от 30.03.2017

Татусик

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Обычный магазин

Способ покупки: самовывоз

Достоинства:: цена

Недостатки:: было указано,что есть для самовывоза "сегодня", оказалось только "завтра"

Комментарий:: удобное расположение

7 лет назад, Москва

Светлана

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Обычный магазин

Способ покупки: самовывоз

Достоинства:: быстрота доставки на пункт выдачи

Недостатки:: так как цена была самой низкой на маркете, решили компенсировать это разукомплектацией

Комментарий:: покупал электропилу Patriot , в комплектность которой входила и цепь для нее.Обнаружил на даче ее отсутствие и наличие пустого надорванного пакета от нее. Кто постарался......неизвестно, но пришлось тратить лишние 500 рублей. Так как живу в Туле это оказалось дешевле,чем ехать и разбираться с ними.Так что ПРОВЕРЯЙТЕ комплектность!

7 лет назад, Тула

Ангелина

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Обычный магазин

Способ покупки: доставка

Достоинства:: неплохой сайт, большой выбор товаров

8 лет назад, Дубна

Борис Любимов

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Обычный магазин

Способ покупки: доставка

Достоинства:: Плюсом магазина несомненно является оперативность с которой идёт обработка заказа. так же хотелось бы отметить, что у магазина нет ограничений на доставку товара(мин.стоимость).

Недостатки:: На момент оформления товар поступил только в течении двух дней, что немного смешало мои планы, пришлось заказывать доставку.

Комментарий:: Обычный интернет магазин, который по моему заказу выдал минимальную стоимость.

8 лет назад, Москва

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Подскажите номер заказа или имя курьера или его приметы. Мы пользуемся курьерской службой яндекса, а они пользуются курьерскими службами как минимум 20ю. Есть у нас и свои курьеры. Очень много клиентов которые хамят, курьеры просто боятся вас. Часто товар скрывают и не оплачивают, после этого товар приходится выкидывать. Поэтому сначала оплата потом проверка, в случае брака сразу возврат денег. Все в рамках закона об интернет торговле. Бывают клиенты которые заказывают 2-3 товара и выбирают потом один из них. 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Однако если по каким-либо причинам документов у Вас не указалось, то можно позвонить в магазин Dannie.ru и попросить спустить товар вниз, в холл первого этажа. 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