Добрый день! Приобретали у Вас месяц назад Пластичную смазку HUSKEY Eco-lube EP-2 Grease
объем 0,397 кг - 2 шт. Берём её не первый раз. Очень помогает нам для работы. Организация наша занимается ремонтом бытовых насосов и насосных станций. Смазка подходит идеально.
Недостатки:
Не оказалось документов в посылке (тов. накладной). Получили скан-копию сперва. А потом ждали по Почте РФ.
Комментарий:
Меня зовут Михаил. Менеджер Сервисного Центра ООО "Вечные Трубы-Строй"
Телефон для связи: +79033231363.
Спасибо...
Быстро и чётко! Даже не знал, что у меня в городе есть пункт приёма интернет заказов от магазина МоторОил! Выбирал при оформлении заказа доставку по почте, она оказалась дороже, но меня поправили, назвав адрес пункта приёма.
Недостатки:
Не обнаружено
Комментарий:
Буду продолжать по мере надобности заказывать в данном магазине!
Просто часто заказываю не сложные технически товары в разных магазинах. Для этого у них есть более подробная для оформления заказа форма, где я точно указываю свои данные для пересылки. Подтверждение заказа и ожидание звонка от магазина не требуются. Заказал - получил. Поэтому и 4 звезды. Обратил именно на это внимание, а так всё отлично!
Просто часто заказываю не сложные технически товары в разных магазинах. Для этого у них есть более подробная для оформления заказа форма, где я точно указываю свои данные для пересылки. Подтверждение заказа и ожидание звонка от магазина не требуются. Заказал - получил. Поэтому и 4 звезды. Обратил именно на это внимание, а так всё отлично!
Скорость обработки заказа, удобство и соответствие товара заявленному качеству
Недостатки:
Тара (металлическая канистра) помялась при доставке в пункт выдачи в Новосибирске. При условии, что товар это масло моторное, его розлив в процессе доставки мог привести к неприятным последствиям как для окружающей среды так и для здоровья людей. А я бы потерял время на замену товара.
Комментарий:
Рекомендую лучше упаковывать товар, который может быть поврежден в процессе доставки до конечного потребителя.
Телефон 8-913-9515426
Спасибо за хороший отзыв. К сожалению упаковка товара от нас не зависит. В курьерскую службу, товар передается надлежащего качества. Приносим извинения за сложившуюся ситуацию. В следующий раз предложим Вам воспользоваться более дорогой и более ответственной курьерской службой.
Спасибо за хороший отзыв. К сожалению упаковка товара от нас не зависит. В курьерскую службу, товар передается надлежащего качества. Приносим извинения за сложившуюся ситуацию. В следующий раз предложим Вам воспользоваться более дорогой и более ответственной курьерской службой.
Быстрая обработка заказа. Оперативная доставка. Возможность оплатить заказ картой при доставке курьером. Говорят что торгуют только оригиналом .
Недостатки:
Курьер при доставке не разрешил вскрыть коробку до оплаты заказа, мотивировав тем, что у него нет какой-то пометки в листе доставки. Сказал, что возврат пли оплате картой он сделать не сможет если товар не соответствует заказанному. Пришлось сначала оплачивать, потом уже вскрывать коробку! Благо всё четко соответствовало заказу и по количеству и по номенклатуре. А если бы нет? Всякое бывает, человеческий фактор никто не отменял. В общем в моем понимании это неправильно. В следующий раз заострю на этом внимание при следующем заказе. За это одну звезду снимаем.
Комментарий:
Еще один момент для будущих покупателей.
При предоплате заказа картой операция проходит в категории "автоуслуги", а при оплате картой курьеру, операция проходит в категории "сервис". Это для тех, кто получает повышенный кэшбэк за различные категории. Было немного обидно, т.к. в категории "автоуслуги" у меня повышенный кэшбэк. В следующий раз сделаю предоплату в размере 100%. (+7 968 708 52 21)
Спасибо за хороший отзыв. Действительно самая дешевая курьерская служба Шиптор, работает только на таких условиях, оплатили- получили посылку. Если бы что-то не соответствовало заказанному, мы обязательно произвели бы замену. Будем рады, снова видеть Вас в нашем магазине.
Спасибо за хороший отзыв. Действительно самая дешевая курьерская служба Шиптор, работает только на таких условиях, оплатили- получили посылку. Если бы что-то не соответствовало заказанному, мы обязательно произвели бы замену. Будем рады, снова видеть Вас в нашем магазине.
С Новым годом! Спасибо за хороший отзыв! У нас самый широкий ассортимент масел - более 20 000 позиций, обеспечение 100% актуальной информации не совсем реально, но стараемся. Поставщиков слишком много.
С Новым годом! Спасибо за хороший отзыв! У нас самый широкий ассортимент масел - более 20 000 позиций, обеспечение 100% актуальной информации не совсем реально, но стараемся. Поставщиков слишком много.
После оплаты все пропала, лишь через 6 дней я сам вспомнил и начал искать своё масло, оператор весь день мне нёс какую то чушь, даже никто не изменился, сегодня пошёл 8йдень, заказа так и нет!
Спасибо за хороший отзыв. Вы не указали номер заказа. Надеемся что проблема решена.
Спасибо за хороший отзыв. Вы не указали номер заказа. Надеемся что проблема решена.
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