Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине Myshop

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Станислав Н.
7
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
решил купить строительные сверла для ремонта, нашел сверло-фрезу , которое продается далеко не во всех магазинах, обрадовался, правда оказалась... в корзине при оформлении
Недостатки:
сверло-фреза была положена в корзину магазина. Оформляю заказ. но что то странно - изменилась конечная плата за заказ. Кстати, на этом сайте не очень удобно работает система поиска по параметрам....
Комментарий:
Заметил, что в полтора раза корзина подросла. :( Покупка отложена. Только потраченное время из-за уловок данного интернет магазина
2 года назад, Москва
Комментарий 105692359
я делал заказ сверла в Москве, и не нашел ни одного пункта выдачи с бесплатной стоимостью доставки. Получается при покупке сверла цена возрастает на 49 рублей, это 50% цены. Это много..
я делал заказ сверла в Москве, и не нашел ни одного пункта выдачи с бесплатной стоимостью доставки. Получается при покупке сверла цена возрастает на 49 рублей, это 50% цены. Это много..
Комментарий 105692694
Официальный представитель магазина
Ответ официального представителя магазина
Как неоднократно нами сообщалось, на нашем сайте есть пункт выдачи в Москве с бесплатной доставкой: https://my-shop.ru/my/helper_70/point_5072 Если у Вас все же возникли трудности в оформлении заказа, Вы можете обратиться за помощью к операторам по телефону, указанному на нашем сайте.
Как неоднократно нами сообщалось, на нашем сайте есть пункт выдачи в Москве с бесплатной доставкой: https://my-shop.ru/my/helper_70/point_5072 Если у Вас все же возникли трудности в оформлении заказа, Вы можете обратиться за помощью к операторам по телефону, указанному на нашем сайте.
Светлана Г.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Большой выбор по доступным ценам
Недостатки:
Совершенно не возможно распланировать доставку. Дата доставки "планируемая" и всегда переносится на другую дату. Из-за этого была вынуждена отказаться от последнего заказа, т.к. были нужны рабочие тетради к учебникам в кротчайшие сроки.
Комментарий:
Если бы доставка была в конкретно установленный день, то пользовалась бы только этим магазином
2 года назад, Москва
Комментарий 105612790
Официальный представитель магазина
Ответ официального представителя магазина
Абсолютное большинство заказов мы доставляем своевременно, что также подтверждается историей Ваших заказов в этом году. К сожалению, срок доставки заказа был увеличен в связи с вынужденной попыткой повторного заказа одного из товаров с удаленных складов. Приносим извинения за доставленные неудобства!
Абсолютное большинство заказов мы доставляем своевременно, что также подтверждается историей Ваших заказов в этом году. К сожалению, срок доставки заказа был увеличен в связи с вынужденной попыткой повторного заказа одного из товаров с удаленных складов. Приносим извинения за доставленные неудобства!
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: покупка в магазине
Достоинства:
Низкие цены
Недостатки:
Доставку задержали на 2 недели без предупреждений! Вообще никаких уведомлений о заказе. В магазине помочь не могут, дозвонилась в службу доставки - "адреса доставки перепутали, привезут через 5 дней". Из соседнего микрорайона в одном городе 5 дней! Жесть
Изменить2 года назад, Краснодар
Комментарий 105620755
Официальный представитель магазина
Ответ официального представителя магазина
Насколько нам известно, Вы вели переписку касательно данной ситуации на странице заказа и сотрудник претензионного отдела сообщил, что, к сожалению, наша партнерская служба задерживает доставку заказа, а также был предоставлен скриншот и номер телефона организации, осуществляющей доставку. Ваше обращение не было оставлено без внимания, с нашей стороны сразу же был отправлен запрос в соответствующий отдел для выяснения местонахождения заказа. Приносим извинения за доставленные неудобства!
Насколько нам известно, Вы вели переписку касательно данной ситуации на странице заказа и сотрудник претензионного отдела сообщил, что, к сожалению, наша партнерская служба задерживает доставку заказа, а также был предоставлен скриншот и номер телефона организации, осуществляющей доставку. Ваше обращение не было оставлено без внимания, с нашей стороны сразу же был отправлен запрос в соответствующий отдел для выяснения местонахождения заказа. Приносим извинения за доставленные неудобства!
Комментарий 105626716
Имя скрыто
Местонахождение заказа я выясняла самостоятельно в службе доставки. С вашей стороны был дан лишь их номер да скриншот, на котором видно было только, что заказ давно покинул склад и никуда не приехал. Просто отписка
Местонахождение заказа я выясняла самостоятельно в службе доставки. С вашей стороны был дан лишь их номер да скриншот, на котором видно было только, что заказ давно покинул склад и никуда не приехал. Просто отписка
N
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Большой выбор семян и всякой мелочи.
Недостатки:
Часто заказываешь товар, а тебе звонят и говорят, что поставщик товар не поставил. Ещё постоянно меняются условия самовывоза, в последнее время вообще не устраивает. Больше заказывать не буду, хотя была клиентом много лет.
2 года назад, Москва
Комментарий 105612792
Официальный представитель магазина
Ответ официального представителя магазина
К сожалению, нам не удалось идентифицировать Ваш заказ в нашей базе данных. Если он был действительно оформлен в нашем магазине, сообщите его номер - мы проведем соответствующую проверку.
К сожалению, нам не удалось идентифицировать Ваш заказ в нашей базе данных. Если он был действительно оформлен в нашем магазине, сообщите его номер - мы проведем соответствующую проверку.
Роман Б.
5
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Цены. Товары стоимость ниже чем у конкурентов.
Недостатки:
Во первых если товара нет они пишут тебе в личном кабинете сайта об этом. Если не Зашел не узнал что его нет и заказ подвисает в ожидании. Доставка отстойная.
Комментарий:
По доставке заказ ладно формировали считали три дня. Но потом ждали четыре дня чтоб отправить и ссылались на загруженность. Хотя при оформлении сне Ставили срок исполнения заказа 4 дня. В итоге с момента заказа я заказ получил через 10 дней. Если бы они сразу предупредили что долго будут я бы лучше взял дороже, но вдругом магазине.
2 года назад, Ростов-на-Дону
Комментарий 105620719
Официальный представитель магазина
Ответ официального представителя магазина
На момент оформления заказа товар числился в наличии на удаленном складе. Учитывая, что учебная литература на данный момент пользуется большим спросом, информация о наличии товара может поступать с некоторой задержкой. Поскольку информация о том, что товар закончился поступила к нам поздно вечером, мы оповестили Вас со страницы соответствующего заказа, так как, для удобства наших клиентов, мы заменили телефонные звонки и sms- сообщения на оперативную систему уведомлений посредством электронных писем в позднее время. Что касается доставки, то причина задержки в отправке Вашего заказа сообщалась нашим специалистом в письменно виде на его странице. На тот момент задержка в формировании и отгрузке заказов, была связана исключительно с сезонной загруженностью. Тем не менее, подавляющее большинство заказов мы доставляем в полном составе в указанный при оформлении срок. Сожалеем, что нам не удалось доставить Ваш заказ полностью и приносим извинения за доставленные неудобства!
На момент оформления заказа товар числился в наличии на удаленном складе. Учитывая, что учебная литература на данный момент пользуется большим спросом, информация о наличии товара может поступать с некоторой задержкой. Поскольку информация о том, что товар закончился поступила к нам поздно вечером, мы оповестили Вас со страницы соответствующего заказа, так как, для удобства наших клиентов, мы заменили телефонные звонки и sms- сообщения на оперативную систему уведомлений посредством электронных писем в позднее время. Что касается доставки, то причина задержки в отправке Вашего заказа сообщалась нашим специалистом в письменно виде на его странице. На тот момент задержка в формировании и отгрузке заказов, была связана исключительно с сезонной загруженностью. Тем не менее, подавляющее большинство заказов мы доставляем в полном составе в указанный при оформлении срок. Сожалеем, что нам не удалось доставить Ваш заказ полностью и приносим извинения за доставленные неудобства!
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Недостатки:
невозможно спланировать доставку
Изменить2 года назад, Москва
Комментарий 105612791
Официальный представитель магазина
Ответ официального представителя магазина
К сожалению, нам не удалось идентифицировать Ваш заказ в нашей базе данных. Если он был действительно оформлен в нашем магазине, сообщите его номер - мы проведем соответствующую проверку.
К сожалению, нам не удалось идентифицировать Ваш заказ в нашей базе данных. Если он был действительно оформлен в нашем магазине, сообщите его номер - мы проведем соответствующую проверку.
Вячеслав К.
8
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Большой выбор товаров, хорошие цены.
Недостатки:
Долго собирают, комплектуют большие сборные заказы. Иногда некоторых позиций в итоге не бывает на складе.
Комментарий:
Сайт сам достаточно простенько сделан. Всё как то мелко написано. Совдеповский какой то он. Не производит впечатления.
2 года назад, Москва
Комментарий 105612794
Официальный представитель магазина
Ответ официального представителя магазина
К сожалению, нам не удалось идентифицировать Ваш заказ в нашей базе данных. Если он был действительно оформлен в нашем магазине, сообщите его номер - мы проведем соответствующую проверку.
К сожалению, нам не удалось идентифицировать Ваш заказ в нашей базе данных. Если он был действительно оформлен в нашем магазине, сообщите его номер - мы проведем соответствующую проверку.
Екатерина П.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Недостатки:
Очень долго доставляют, не соблюдаются сроки.
2 года назад, Пушкино
Комментарий 105588457
Официальный представитель магазина
Ответ официального представителя магазина
Нам не удалось идентифицировать Ваш заказ в нашей базе данных. Если он действительно был оформлен в нашем магазине, сообщите его номер - мы проведем соответствующую проверку.
Нам не удалось идентифицировать Ваш заказ в нашей базе данных. Если он действительно был оформлен в нашем магазине, сообщите его номер - мы проведем соответствующую проверку.
Марина М.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Цены приятные, но доставка очень подвела. При оформлении пишут одну дату, а на деле привозят на несколько дней позже. Задержка от 4 до 6 дней. Заказали учебники, нужны были к определенной дате для занятий, если бы знала, что такая задержка с доставкой, заказала бы в другом месте.
2 года назад
Комментарий 105565142
Официальный представитель магазина
Ответ официального представителя магазина
Данная задержка связана исключительно с сезонной загруженностью всех наших служб в пик сезона продаж учебной литературы. Мы стараемся делать все возможное для скорейшей отправки заказов. Приносим извинения за временные неудобства!
Данная задержка связана исключительно с сезонной загруженностью всех наших служб в пик сезона продаж учебной литературы. Мы стараемся делать все возможное для скорейшей отправки заказов. Приносим извинения за временные неудобства!
Николай Ершов
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
ассортимент, цены
Недостатки:
1.навигация сайта 2.нет обратной связи, пишут роботы 3.если в заказе не хватает товара, то приходится отменять и делать новый.
Комментарий:
средне
2 года назад, Нижний Новгород
Комментарий 105553181
Официальный представитель магазина
Ответ официального представителя магазина
Изменять состав и параметры заказа Вы можете в любое время в личном кабинете, а консультацию у нас проводят высококвалифицированные специалисты.
Изменять состав и параметры заказа Вы можете в любое время в личном кабинете, а консультацию у нас проводят высококвалифицированные специалисты.
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