Операторы интернет магазина достаточно остро реагируют на критику, предлагают решение вопроса заменой товара или возвратом денег. Замена товара прошла хорошо. Кувшин и миски к нему пришли изумительные, хоть на выставку! Видно кто то все таки посмотрел товар перед отправкой. Спасибо!
Недостатки:
То, что вообще был первоначально отгружен брак по заказу 18036648, хотя можно было обойтись без него, разверни работник склада вазу и кувшин перед упаковкой в коробку, То что это гипермаркет не оправдывает вины, даже в крупнейших гипермаркетах продавец смотрит, что он продает. А в интернет магазине без присутствия покупателя- это обязательная необходимость! Плохо отслеживается посылка.
Комментарий:
Вообще много различных товаров по приемлемой цене. Если у покупателя крепкие нервы и много времени - можно смело заказывать. А вообще серьезно: если они доработают требования на складе и наладят отношения с транспортными компаниями, то этот магазин действительно со временем может стать очень хорошим гипермаркетом России. Хотела поговорить по этому поводу с директором, просила телефон. Но он не доступен. Это тоже один из недостатков.
Сервис, а именно возврат товара только в двух пунктах в г. Санкт-Петербург
Комментарий:
Долгое время покупала в данном магазине через приложение/сайт поскольку зачастую цены ниже чем на других аналогичных площадках. Мирилась с тем, что доставка в пункты бесплатно только от 2000, если вам не повезло, что у дома есть пункт без данных ограничений, что маловероятно. Пунктов не очень много, но есть доставка в постаматы. В постамате нельзя отказаться от части товара, если при визуальном осмотре вам товар не подошёл, поэтому пользовалась пунктами, хоть и далеко.
Пока не столкнулась с необходимостью возврата товара. И! Внимание! Пунктов, что бы вернуть товар в магазин Майшоп в г. Санкт-Петербург всего ДВА, на многомиллионный город. Сказать что я в шоке, ничего не сказать. При такой конкуренции маркетплэйсов сервиса ноль. Разочарована, более не вижу для себя смысла в сотрудничестве с магазином, если право покупателя на возврат товара в двухнедельный срок не соблюдается ( отмечу, что Майшоп даёт только 7 дней на возврат, нарушая закон о правах потребителя).
Нам не удалось идентифицировать Ваш заказ в нашей базе данных. Если он действительно был оформлен в нашем магазине, сообщите его номер - мы проведем соответствующую проверку и прокомментируем ситуацию.
Нам не удалось идентифицировать Ваш заказ в нашей базе данных. Если он действительно был оформлен в нашем магазине, сообщите его номер - мы проведем соответствующую проверку и прокомментируем ситуацию.
На маркете товар закончился, обратилась прямо к продавцу Myshop, быстро отреагировали, сообщили что заказ собирается, отправлен, и оперативно доставлен до постамата. Забрала в удобное мне время., оплатив на месте.Товар отлично упакован, мои опасения в том что вещь из стекла может треснуть разбиться, напрасны. Всё отлично. Благодарю. Удобный сайт, цены дешевле чем на Яндекс,но если учитывать доставку, то цены равные,
Недостатки:
Минусов не заметила
Комментарий:
Удобный сайт, цены дешевле чем на Яндекс,но если учитывать доставку, то цены равные, и Яндекс мне нравится больше,доставка до квартиры в удобное мне время по клику, без %рассрочки на многие
товары,+баллы, и сравнение цен, тут же предложения от нескольких продавцов, выбирай,очень удобный сайт, проще не бывает.
Всем успехов, благоприятного сотрудничества.
Народные цены.
Огромный выбор товаров , смело можно назвать интернет гипермаркетом. Товары охватывают все поколения от пожилых родителей до маленьких деток, каждому найдется необходимый. Подарки близким тоже тут покупаем, неспеша выбирая на сайте. Способов оплаты и получения немало, есть самовывоз.
Недостатки:
Не увидел
Комментарий:
Хороший магазин с огромным выбором для всей семьи . Только положительные впечатления от покупок.
Хороший магазин с большим ассортиментом канцелярских и хозяйственных товаров по низким ценам. Также в магазине есть раздел семена и садовый инвентарь. Более 10 лет пользуюсь. Много пунктов выдачи. Товар приходит надлежащего качества и хорошо упакован.
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