Профессионализм сотрудников ,знание ассортимента ,качество предлагаемого товара , быстрая доставка.
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Пришло время менять кровати и матрасы(трое детей выросли ),а так же наш с мужем матрас(батут для наших сорванцов) пришел в не годность! Просторы интернета привели на сайт интернет-магазина "На Горошине". Первое впечатление произвело название - все мы в душе принцессы. Пролистала ассортимент и немного растерялась от такого количества представленного на сайте. Позвонила и поняла что критерии по которым я сама выбирала матрасы отличаются от правильного выбора. Меня подробно расспросили о моих предпочтениях( жесткость, высота матраса ,а также вес каждого члена семьи),предложили несколько вариантов по цене, наполняемости и сроках доставки. Также приятным бонусом был подарок в виде четырех подушек.
Прошло два года ,а мои матрасы до сих пор в отличном состоянии , не только от то что используются качественные материалы ,но и по рекомендации Виктории были приобретены хлопковые наматраснники - которые отлично пропускают воздух(не дают потеть телу),а так же легко стираются и самое главное оставляют матрасы чистыми!!!
Спасибо большое и огромная благодарность !!!
Доставка в день заказа. Позвонил менеджер, уточнил заказ и адрес доставки. Потом прислали сообщение на телефон. Всё пришло хорошо упакованные. Очень вежливый курьер.
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Менеджер Виктория по телефону очень подробно проконсультировала по матрасам. Большое ей спасибо!
Обращаюсь уже второй раз. Оперативно отвечают-вежливые и корректные операторы, дают очень дельные советы, доставка и упаковка на высшем уровне. Приятный бонус- частые акции и подарки, а также скидки как постоянным покупателям -10%
Помогли выбрать нужный наматрасник с эффектом памяти лучшего качества и за меньшую цену, чем я планировала. Покупкой я осталась довольна. Теперь сон стал комфортнее, а позвоночник после сна отдыхает и приходит в норму.
Самые лучшие впечатления о работе магазина матрасов "На горошине".
Заказывал матрас - топпер из латекса и кокоса. Девушка диспетчер вежливо и доходчиво ответила на все мои вопросы и оформила заказ.
Выполнение заказа сопровождалось смс сообщениями, доставили своевременно.
Качество матраса полностью соответствует заявленным характеристикам, кроме того магазин приложил к матрасу в виде подарка подушку, также отличного качества. Рекомендую!
Отвратительная работа магазина. Сделала заказ, доставку заказывала с до 18 часов, при чем несколько раз подтверждала, что доставка нужна до 18часов. Утром, в назначенный день доставки, позвонил водитель, сказал, что будет до 15 часов, в 14.10 позвонил оператор и сказал, что доставку смогут осуществить после 19 до последнего клиента, без указания точного времени. Сняла заказ, никому не рекомендую этот магазин, абсолютно не ориентированы на пожелания клиента.
Приносим извинения за сложившуюся ситуацию с логистикой. Матрас ошибочно был загружен в машину, доставляющую вечерние заказы. Спасибо за Ваш отзыв, мы будем стараться становиться лучше.
Приносим извинения за сложившуюся ситуацию с логистикой. Матрас ошибочно был загружен в машину, доставляющую вечерние заказы. Спасибо за Ваш отзыв, мы будем стараться становиться лучше.
Покупаю второй матрас в этом магазине. Довольна всем. Каждый этап сборки-отправки заказа отслеживается. Вежливые консультанты и в магазине и на фабрике. К продукции претензий нет! Уверена, что обращусь к "Горошинкам" ещё!
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