Пленка оказалась тоньше на ощупь. Раннее покупала от этого же производителя такой же толщины и пленка была толще. Но это скорее притензий к производителю пленки.
Идти оказалось долековато до пункта выдачи.
Очень странная система. В здании можно находится только в холле, таким образом приходится делать кучу ненужных действий, как звонить и просить вынести товар, потом ждать около 15 минут. Очень жаль, что невозможно проверить работает ли купленный товар.
Комментарий:
Мужчина ответил мне на мое возмущение, почему так долго, что "Мы же здесь работаем, непонятно, то ли заказ собирать, то ли что"... Как бы, это же магазин, который рассчитан на то, чтобы продукт купили и забрали, и такой ответ показался мне очень хамским.
Быстро перезвонили, быстро привезли! Никаких проблем не было. Рекомендую
Недостатки:
Странная ситуация с личным кабинетом,- в нем не отражается доставка и то, что можно оплатить наличными при получении. Пришлось перезванивать, но если это удешевляет товар, то проблемы нет.
Купил у них бежевое кресло. Кресло пришло с синим пятном на сиденье. Ничем не оттирается. Сразу проверять не стал, т.к. всё было упаковано в большую коробку, видно было что упаковка хорошая, не стал в общем.
Через час начал собирать и увидел это пятно. Сразу позвонили им, сказали что надо прислать фото. Фото прислали, написали что рекламацию приняли, ждите исполнения и пропали.
Через месяц поменяли всё же. Сказали что был карантин и были с этим определенные трудности. Но поменяли - молодцы! Возможно сам поставщик не мог поменять по каким-то причинам. Держите в курсе клиентов, не надо пропадать. Ведь все люди, все всё поймут, если вести конструктивный диалог.
Заказал кресло. Доставка на 3-й день. Приехала коробка с нужными наклейками, а внутри не то, хоть и в 2 раза дороже ("Бюрократ"-у привет))
Замену обещали без вопросов, хотя боялся, что будут проблемы. Ну и пришлось ещё пару дней подождать.
В целом адекватный магазин.
P.S. Если не понимаете взаимосвязи цена/время доставки и вам критично второе, то поднимите 5-ю точку и съездите сами :)
Заказывали кресла. В описании спинки кресел темно серые. По факту привезли светлые. Хотели в дополнение к уже имеющимся темным. Не получилось. Менять не стали. Доставить обещали в первой половине. По факту дали трубку грузчики,который сказал,что как успеем,так и привезем. На возражение,что никого не будет дома,ответил, что значит привезем и увезем))
6 лет назад, Москва
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