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ЯндексЯндекс
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Отзывы о магазине NEWMART.ru

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Илья Б.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Достоинства:
Цены ниже чем у конкурентов, скорость сбора заказа
Недостатки:
В комплектации монитора отсутствовал кабель hdmi (благо что у меня 2 запасных есть), был только display port. Но это скорее всего на заводе не доложили.
Год назад, Марусино
Комментарий 159852716
Официальный представитель магазина
Ответ официального представителя магазина
Мы рады, что Вам понравился наш магазин. Надеемся, что продолжим сотрудничество в будущем.
Мы рады, что Вам понравился наш магазин. Надеемся, что продолжим сотрудничество в будущем.
Евгения Р.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
Привезли роутер со сломанной антенной, по телефону сказали с усмешкой "ну, привозите, ну, пишите", с явным намеком, что ничего от магазина не добиться
Комментарий:
Такое впечатление впечатление, что магазин везет товары низкого качества по параллельному импорту и пытается их впарить как можно скорее
Год назад, Москва
Комментарий 159710872
Официальный представитель магазина
Ответ официального представителя магазина
Уважаемая Евгения, товар доставляемый нашим магазином имеет заводскую упаковку, так же при получении товара у вас всегда есть возможность проверить внешний вид и комплектацию получаемого товара.
Уважаемая Евгения, товар доставляемый нашим магазином имеет заводскую упаковку, так же при получении товара у вас всегда есть возможность проверить внешний вид и комплектацию получаемого товара.
Златояр Ф.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Достоинства:
Оперативно
Недостатки:
Проверка 500 р
Год назад, Москва
Комментарий 159492751
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Благодарим за оставленный отзыв. Будем рады видеть Вас снова в нашем магазине!
Добрый день! Благодарим за оставленный отзыв. Будем рады видеть Вас снова в нашем магазине!
FM
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Достоинства:
После оформления заказа через сайт №410324, связались в течении 5 минут, подтвердили заказ.
Недостатки:
Оставлял несколько раз заявку на обратный звонок, так никто и не перезвонил. Освещение в пункте самовывоза на Багратионовской оставляет желать лучшего.
Комментарий:
Совершаем покупки в данном магазине уже не в первый раз. Цены на большинство товаров всегда приятно удивляют.
Год назад, Наро-Фоминск
Комментарий 159492735
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день. Спасибо за отзыв. Будем и дальше радовать наших замечательных клиентов!
Добрый день. Спасибо за отзыв. Будем и дальше радовать наших замечательных клиентов!
Сергей С.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Хамское отношение к клиентам
Недостатки:
Банальный вопрос сервиса при формировании заказа не смогли решить, в итоге менеджер бросил трубку.
Год назад, Москва
Комментарий 159426676
Официальный представитель магазина
Ответ официального представителя магазина
Уважаемый Сергей, Мы хотели бы поблагодарить вас за ваш отзыв. Мы всегда стремимся предоставить высокое качество товаров и услуг для наших клиентов, и мы разочарованы, что в данном случае мы не соответствовали вашим ожиданиям. Мы принимаем все отзывы, как конструктивную критику, и мы используем их, чтобы улучшить наш сервис в будущем. Мы хотели бы попросить вас поделиться большей информацией о вашем заказе, а именно указать ваш номер заказа. Еще раз, мы приносим извинения за любые неудобства и мы надеемся, что вы дадите нам еще один шанс. С уважением, Команда магазина Newmart.
Уважаемый Сергей, Мы хотели бы поблагодарить вас за ваш отзыв. Мы всегда стремимся предоставить высокое качество товаров и услуг для наших клиентов, и мы разочарованы, что в данном случае мы не соответствовали вашим ожиданиям. Мы принимаем все отзывы, как конструктивную критику, и мы используем их, чтобы улучшить наш сервис в будущем. Мы хотели бы попросить вас поделиться большей информацией о вашем заказе, а именно указать ваш номер заказа. Еще раз, мы приносим извинения за любые неудобства и мы надеемся, что вы дадите нам еще один шанс. С уважением, Команда магазина Newmart.
Мила М.
5
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Ничего.
Недостатки:
Нарушают закон о защите прав потребителей. Номер заказа на сайте 409392
Комментарий:
Это просто ужас. Заказали материнскую плату через сайт дистанционно. Приехала вскрытая. Но на вид нормально. Взяли. Через несколько дней поняли (не открывая коробку даже), что товар не подходит (перечитали характеристики). По ст. 26.1 ЗОПП товар купленный дистанционно способом можно вернуть в течение 7 дней без объяснения причин и товар обязаны принять. Приехали в сервисный центр (ТК Горбушкин двор, единственный адрес, который указан). Нас заставили проверить товар в сервисном центре (без этого отказывались принимать на возврат). По итогу оказалось что материнская плата не стартует. Возврат они сделать якобы не могут. Надо отправлять на "Условную гарантию". Там они проверят товар. Хотя мы приехали приехали вернуть по закону о дистанционно продажи товара, а не потому что какие то проблемы, так как мы не трогали материнскую плату. Очень мутная схема. Резюме: никогда не обращайтесь в этот магазин
Год назад, Москва
tehnomag alex
5
Способ покупки: доставка
Отзыв не учитывается в рейтинге магазина
Достоинства:
В данном случае, ничего.
Недостатки:
Заказ был сделан на 14.02.2023 с 9 до 21. Курьер не перезванивал до последнего момента, а операторы как попки твердили ждите перезвонит. Перезвонил :)) Что бы сообщить мне что он де далеко уехал и приедет сильно позже 21.00, на что я ему ответил, что до 21.00 приезжайте, а дальше, оставляйте товар себе, потому что у меня дети и поздно, никто его принимать не собирается. Он мне говорит: тогда я приеду завтра, я сказал что я отпросился с работы и второй день я его ждать не собираюсь.
Комментарий:
Зачем курьерам брать заказы, которые они физически не могут доставить вовремя? Может пора пересмотреть логистику? Или просто жадность? В общем, хорошие впечатления от прошлого заказа, омрачились после последнего заказа. Тем более, как выяснилось в отзывах на Яндексе, я далеко не первый, кто столкнулся с данным поведением курьера, данного магазина.
Год назад, Москва
Комментарий 159104179
Официальный представитель магазина
Ответ официального представителя магазина
Уважаемый Алексей, от лица нашего магазина еще раз приносим Вам свои извинения за доставленные неудобства. Будем очень признательны, если вы подтвердите полученную обратную связь от нашего магазина, поставив отметку "проблема решена" с правой стороны от вашего отзыва. Так же очень надеемся на дальнейшее сотрудничество!
Уважаемый Алексей, от лица нашего магазина еще раз приносим Вам свои извинения за доставленные неудобства. Будем очень признательны, если вы подтвердите полученную обратную связь от нашего магазина, поставив отметку "проблема решена" с правой стороны от вашего отзыва. Так же очень надеемся на дальнейшее сотрудничество!
Никита
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
нет
Недостатки:
товар невозможно вернуть ссылаются что товар "технический сложный" хотя комплектующие не все, в моем случае отказались принимать к возврату ОЗУ, но почитайте отзывы о пункте выдачи на яндекс картах, там мрак, чтобы поднять рейтинг они его накручивают за бонусы, в общем избегайте магазин
Комментарий:
никто ничего не знает, ждите ответ начальства и все. Покупаешь в NewMart. чек дают другой фирмы
Год назад, Раменское
sroadc00
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Покупку совершить не удалось
Недостатки:
оператор предложил кучу допов в том числе множественные проверки по 500 р за каждый товар ну и тд, бодро хамил на вопросы возврата если есть проблемы с товаром
Комментарий:
развод какойто
Год назад, Москва
Комментарий 159005685
Официальный представитель магазина
Ответ официального представителя магазина
Уважаемый покупатель! Пожалуйста, сообщите номер Вашего заказа и мы обязательно разберемся в данной ситуации. Заранее благодарим за понимание и содействие.
Уважаемый покупатель! Пожалуйста, сообщите номер Вашего заказа и мы обязательно разберемся в данной ситуации. Заранее благодарим за понимание и содействие.
Платон М.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Достоинства:
Обмлуживание. Отзывчивый персонал.
Год назад, Москва
Комментарий 157904944
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Благодарим Вас за покупку и положительный отзыв о нашем магазине. Всегда рады видеть Вас в числе наших покупателей. С уважением, Newmart
Добрый день! Благодарим Вас за покупку и положительный отзыв о нашем магазине. Всегда рады видеть Вас в числе наших покупателей. С уважением, Newmart
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