К самому товару никаких вопрос и претензий, сапоги были отлично упакованы, внутри был непосредственно заказанный товар. Сайт работает гладко, звонок для подтверждения заказа был в тот же день. Смс оповещения о движении посылки тоже.
Недостатки:
Непонятное произошло с доставкой, выбрала пункт выдачи Boxberry рядом с домом, чтобы с ребенком не мотаться. Но в день поступления посылки оказалось что пункт совсем не тот, что выбирала я))) А на другом конце города! В общем +3 часа моего времени чтобы забрать посылку и +300р на бензин (это я еще не на такси ездила, про автобусы вообще молчу. пол дня бы убила) И все это с ребенком! Магазин утверждает что адрес указал верно при отгрузке, Boxberry настаивают на том что все отгрузили верно))) Кто расхлебывает этот дурдом ? - я) сапоги -то мне нужны)))
Заказала 4 пары колготок Janus размера 110-116. Привезли все 4 в размере 120!
Ну ёмаё. Конечно, ребенку они изрядно велики, и конечно, я не хочу заморачиваться с возвратом, рано или поздно дорастет((
Но теперь сильно подумаю, прежде чем заказать что-то дороже колготок. Вообще не улыбается туда-сюда посылку отправлять из-за странного отношения магазина к формированию заказов.
Платная доставка тоже не очень приятно. Привыкла, что везде доставка если не полностью бесплатная, то в зависимости от суммы заказа.
Комментарий:
отправили быстро, много пунктов выдачи, качество товара ок
Добрый день, Мария!
Спасибо за Ваши заказы!
У нас нет рекламной смс рассылки, только статусы заказа, например информация о том, какой курьер и когда к Вам приедет. Почтовая есть с информацией о новых товарах, акциях, скидках.
От всех рассылок можно отписаться в личном кабинете убрав соответствующие "галочки" или оставить выборочно, например, только смс или только уведомления о статусах обработки заказа.
С уважением,
Александр, nils.ru
Добрый день, Мария!
Спасибо за Ваши заказы!
У нас нет рекламной смс рассылки, только статусы заказа, например информация о том, какой курьер и когда к Вам приедет. Почтовая есть с информацией о новых товарах, акциях, скидках.
От всех рассылок можно отписаться в личном кабинете убрав соответствующие "галочки" или оставить выборочно, например, только смс или только уведомления о статусах обработки заказа.
С уважением,
Александр, nils.ru
Состав платья - полиэстер. Не ожидала, что детские вещи могут быть из этого материала, при заказе не обратила внимания на состав. Вещь летняя и как покажет себя в жаркую погоду не знаю.
Джемпер по цвету отличается от фото - цвет не ярко желтый, а ближе к песочному. Но мне понравился. По цене даже со скидкой оказался дороже, чем в другом интернет магазине. Сама виновата - не промониторила.
Самой приходилось созваниваться по горячей линии о доставке, молча ставили дату доставки без звонка мне, без согласования даты со мной. Как будто я должна сидеть неделю на месте с 10-20.00 и только ждать курьера
У курьера не оказалось терминала для оплаты товара. Но этот вариант оплаты был оговорен в разговоре с оператором при подтверждении заказа.
3 года назад, Москва
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