Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине oksar

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Андрей
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Цены
Недостатки:
Магазин, как я понял, закрылся.
Комментарий:
Магазин, как я понял закрылся, но свои деньги за недоставленный заказ я умудрился от них получить обратно, так что зла я на них не держу.
3 года назад, Реутов
Наталия
6
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Недостатки:
Странная служба доставки: курьер позвонил в 8:30 что скоро приедет, разбудив меня и детей. Но в тот день так и не приехал. После звонка ему сказал что доставка перенесена. В итоге пришлось самой звонить в магазин и выяснять. По итогу всё-таки привезли на следующий день
3 года назад, Москва
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
После отзыва на яндекс.маркет сотрудник компании Александр решил проблему с доставкой. Цена на товар
Недостатки:
Заказ должен был быть доставлен 18.01.21, в этот день я пыталась уточнить номер телефона курьера, чтобы узнать о примерном времени доставки, сначала мне обещали перезвонить и не перезвонили, а во 2й мой телефонный звонок, который я сама инициировала, сообщили, что доставки и вовсе не будет. На следующий день 19.01.21, когда я позвонила, мне обещали перезвонить и сообщить номер тел.курьера и не перезвонили, а во 2й мой телефонный звонок, который я сама инициировала, сообщили, номер курьера, который не брал трубку и в этот день мой заказ не был доставлен. В этот же день 19.01 я написала отзыв на яндекс.маркет о магазине и 20.01 со мной утром связался сотрудник компании Александр и сообщил, что заказ точно будет сегодня (21.01) доставлен. Заказ был доставлен 21.01. Если бы заказ не был предоплачен, я бы и не переживала, а заказала бы в другом месте и отказалась бы от заказа в этом магазине. Цена на мой товар в этом магазине была ниже, чем в других магазинах, поэтому выбор и пал на него. В следующий раз я бы задумалась над покупкой в этом магазине, если и буду заказывать здесь, то предоплату делать не буду.
Изменить3 года назад, Москва
Marla Singer
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Незнаю
Недостатки:
К сожалению из того, что заказала в наличии ничего не оказалось
Комментарий:
Вежливое общение по телефону
3 года назад, Подольск
Юрий
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Недостатки:
Скорость и длительность доставки.
3 года назад, Москва
W. Magnussön
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: покупка в магазине
Достоинства:
Скорость , цена, поддержка в чате
Недостатки:
Не отслеживался заказ в ЛК, минус 1 звезда.
Комментарий:
Не заполнен гарантийный талон, а это - обязанность продавца. Минус 1 звезда.
3 года назад, Москва
mixokret2
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Откровенно - низкая стоимость по сравнению с остальными магазинами.
Недостатки:
С чем столкнулись: незнание процедур организации отправки Получателю через транспортную компанию. Это же элементарно. Вместо отправки по реквизитам на предприятие, которое оплачивало безналичный счет (и о чем им писалось), тупо отправили на контактное физическое лицо (что не каждой налоговой понравится). Пока искали кто виноват, пока писали письма, а до них не так-то просто дозвониться - не берут трубки, сбрасывают, пошел платный срок хранения на складе перевозчика. Весь смысл приобретения "дешевле" был потерян, так же и потеряли в сроках.
Комментарий:
Очередной раз убедился в нецелесообразности подобного сотрудничества с инет-магазинами с других регионов. Как выписать и оплатить счет - это приветствуется и исполняется быстро. Как исправлять "косяки" - все в рассыпную, ни до кого не дозвониться. Безответственность.
3 года назад, Санкт-Петербург
Сергей Булыгин
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: покупка в магазине
Недостатки:
Посылка пришла, и слава Богу. Ожидание звонка от оператора три дня. Ожидание отправки ещё три. Пятёрочка отработала за два. Ей пять звёзд.
3 года назад, Иваново
маша мошкина
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Достоинства:
Неплохая цена и доставили в назначенный день.
Недостатки:
Курьер. Приехал без маски, на просьбу надеть маску "весело" отшутился, предложенную мной маску не взял. Из двух заказанных товаров один оказался с дефектом.
3 года назад, Москва
Комментарий 103774660
Логотип oksar
oksar
Ответ официального представителя магазина
Добрый день. С курьером провели беседу, больше ситуации не повториться. Дефектный чайник заменим, когда клиент будет в МСК.
Добрый день. С курьером провели беседу, больше ситуации не повториться. Дефектный чайник заменим, когда клиент будет в МСК.
Sima
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Лёгкий заказ, удобная доставка на пункт самовывоза
Недостатки:
Не уверена в качестве товара, т.к. на сайте указано, что бренд австрийский при китайском производстве. На самом товаре или упаковке никакого упоминания об Австрии нет. Кроме того , нет Книги рецептов, хотя, вроде, должна быть. Цена не самая дешёвая +доставка.
3 года назад, Балашиха
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Как выписать и оплатить счет - это приветствуется и исполняется быстро. Как исправлять \"косяки\" - все в рассыпную, ни до кого не дозвониться. Безответственность.","pro":"Откровенно - низкая стоимость по сравнению с остальными магазинами.","contra":"С чем столкнулись: незнание процедур организации отправки Получателю через транспортную компанию. Это же элементарно. Вместо отправки по реквизитам на предприятие, которое оплачивало безналичный счет (и о чем им писалось), тупо отправили на контактное физическое лицо (что не каждой налоговой понравится). Пока искали кто виноват, пока писали письма, а до них не так-то просто дозвониться - не берут трубки, сбрасывают, пошел платный срок хранения на складе перевозчика. Весь смысл приобретения \"дешевле\" был потерян, так же и потеряли в сроках. 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","type":0,"delivery":2,"deliveredBy":null,"orderId":null,"votes":{"agree":0,"reject":0,"total":0,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[{"factorId":1,"value":5,"title":"Качество доставки или выдачи товара","factorType":0,"count":1,"factorStatistic":null},{"factorId":0,"value":5,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null},{"factorId":2,"value":5,"title":"Общение","factorType":0,"count":1,"factorStatistic":null},{"factorId":3,"value":5,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null}]},"117500660":{"entity":"review","id":"117500660","isCpa":false,"recommend":false,"shopId":252831,"userId":575381314,"anonymous":0,"created":1606990019000,"averageGrade":3,"comment":null,"pro":null,"contra":"Скорость и длительность доставки.\n","type":0,"delivery":null,"deliveredBy":null,"orderId":null,"votes":{"agree":0,"reject":0,"total":0,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[]},"120168966":{"entity":"review","id":"120168966","isCpa":false,"recommend":true,"shopId":252831,"userId":69016692,"anonymous":0,"created":1611185475000,"averageGrade":3,"comment":"Вежливое общение по телефону","pro":"Незнаю","contra":"К сожалению из того, что заказала в наличии ничего не оказалось","type":0,"delivery":0,"deliveredBy":null,"orderId":null,"votes":{"agree":0,"reject":0,"total":0,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Подольск"},"isProblemResolved":false,"factors":[{"factorId":0,"value":5,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null},{"factorId":1,"value":3,"title":"Качество доставки или выдачи товара","factorType":0,"count":1,"factorStatistic":null},{"factorId":3,"value":5,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null},{"factorId":2,"value":5,"title":"Общение","factorType":0,"count":1,"factorStatistic":null}]},"120193027":{"entity":"review","id":"120193027","isCpa":false,"recommend":false,"shopId":252831,"anonymous":1,"created":1611234115000,"averageGrade":3,"comment":null,"pro":"После отзыва на яндекс.маркет сотрудник компании Александр решил проблему с доставкой.\nЦена на товар","contra":"Заказ должен был быть доставлен 18.01.21, в этот день я пыталась уточнить номер телефона курьера, чтобы узнать о примерном времени доставки, сначала мне обещали перезвонить и не перезвонили, а во 2й мой телефонный звонок, который я сама инициировала, сообщили, что доставки и вовсе не будет. На следующий день 19.01.21, когда я позвонила, мне обещали перезвонить и сообщить номер тел.курьера и не перезвонили, а во 2й мой телефонный звонок, который я сама инициировала, сообщили, номер курьера, который не брал трубку и в этот день мой заказ не был доставлен. В этот же день 19.01 я написала отзыв на яндекс.маркет о магазине и 20.01 со мной утром связался сотрудник компании Александр и сообщил, что заказ точно будет сегодня (21.01) доставлен. Заказ был доставлен 21.01.\nЕсли бы заказ не был предоплачен, я бы и не переживала, а заказала бы в другом месте и отказалась бы от заказа в этом магазине. Цена на мой товар в этом магазине была ниже, чем в других магазинах, поэтому выбор и пал на него. В следующий раз я бы задумалась над покупкой в этом магазине, если и буду заказывать здесь, то предоплату делать не буду.","type":0,"delivery":0,"deliveredBy":null,"orderId":"ФАБ/Д00-107602","votes":{"agree":0,"reject":0,"total":0,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[{"factorId":1,"value":3,"title":"Качество доставки или выдачи товара","factorType":0,"count":1,"factorStatistic":null},{"factorId":0,"value":3,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null},{"factorId":2,"value":5,"title":"Общение","factorType":0,"count":1,"factorStatistic":null},{"factorId":3,"value":5,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null}]},"121348693":{"entity":"review","id":"121348693","isCpa":false,"recommend":false,"shopId":252831,"userId":9318217,"anonymous":0,"created":1613048884000,"averageGrade":3,"comment":null,"pro":null,"contra":"Странная служба доставки: курьер позвонил в 8:30 что скоро приедет, разбудив меня и детей. Но в тот день так и не приехал. После звонка ему сказал что доставка перенесена.\nВ итоге пришлось самой звонить в магазин и выяснять. 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Обновлено 25.05.2024 в 01:18 по московскому времени.
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