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ЯндексЯндекс
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Отзывы о магазине ON NO

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Geqsogen
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Привезли. Соответствует фото и описанию.
Недостатки:
Обещали привезти через 10 дней, не уведомив заранее привезли через 12. Никаких уведомлений вообще не было. Не было сдачи - варианты оплаты или возможность подготовить оплату без сдачи курьер заранее не обсуждал.
Комментарий:
Заказал на сайте без регистрации. Через час позвонили и уточнили заказ - договорились что привезут через 10 дней. Ок - ждем. На почту или телефон не приходило никаких уведомлений о сроках или номере заказа. На десятый день ближе к вечеру сам звонил в магазин и пытался выяснить что-нибудь. Оказалось что мой заказ привезут позже - для меня не страшно, но крайне хотелось бы знать об этом заранее.
5 лет назад, Нижний Новгород
максим смирнов
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Цена ниже магазинной, самовывоз рядом.
Недостатки:
Цена на сайте не соответствует действительной, позвонили и сказали что цена на сайте не актуальна, оказался дороже немного, беда с логистикой, доставку переносили несколько раз.
Комментарий:
Добавил звезду, после того как со мной связалась сотрудница магазина и возместила разницу в цене, объяснила что цена на сайте верная и при обработке заказа ошиблась их сотрудница, еще пообещала скидку на следующую покупку. В итоге получается что если бы не отзыв здесь, то плакали бы мои 140 рублей), хорошо то что хоть отзывы читают и как то решают проблемы с клиентами, все сотрудники вежливые в общении.
5 лет назад, Приволжск
Фидан Бикбаев
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Недостатки:
Вообще забыли про мой заказ. При заказе онлайн, была информация, что доставка 15 сентября. 17 сентября я позвонил узнать статус и оказалось, что даже не обработан ещё заказ. Но после звонка оперативно привезли - 19 числа в первой половине дня
5 лет назад, Санкт-Петербург
Пользователь удален
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Вежливый персонал.
Недостатки:
Не перезвонили в тот день,как договаривались.
Комментарий:
При заказе на сайте была одна цена,при получении товара запросили на 100 рублей больше.
5 лет назад, Набережные Челны
Антон Л.
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Возможность оплаты картой. Большой выбор.
Недостатки:
Когда с товаром возникли проблемы (вероятно, в большей степени вина производителя, хотя плохие условия хранения тоже могли быть причиной), ожидать ответа на заявку на рекламацию пришлось неделю. И даже через неделю получил ответ, что нужно обращаться в авторизованный центр MSI. Очень неприятно столь наплевательское отношение, учитывая, что купленный товар стоил больше 100 тыс. рублей.
5 лет назад, Москва
Mak Simm
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Недостатки:
После заказа - позвонил менеджер и сообщил, что товар стоит на 300 рублей дороже!!! А я и выбрал магазин за-за цены!
Комментарий:
Сумма маленькая, а то за недобросовестную рекламу отсудил бы ... Запись телефонного разговора осталась. Реакция пошла. Новый менеджер попросил изменить оценку за возможную скидку.
5 лет назад, Санкт-Петербург
Doktor
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Недостатки:
Купил стационарный тел с АОН. Gigaset Dect Gigaset C530 Black АОН S30852-H2532-S301 Так вот АОН почему то не работает... Прошлый подключил и все ок, а тут нет.
Комментарий:
Время появится, попробую поискать в чем причина. Но что то мне подсказывает, что не в моих кривых руках) ДА! И капец как не удобно забирать, машину воткнуть некуда! Парковки нет! Утром и днем там делать точно нечего, на машине. И сотрудники не предупреждают!
5 лет назад, Санкт-Петербург
Alexander Tsvetkov
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Купил мышь Logitech g500, привезли только через день, но за доставку ничего не взяли. Балансировка на колесе кривая в свободном режиме сама по себе постоянно съезжает в сторону центра тяжести колеса, в результате работает прокрутка. Через несколько лет: Мышку отложил примерно на год, потом наткнулся и продолжил использовать. Спустя несколько месяцев использования появились даблклики. =( Опять облом. Все мышки, которые у меня были от логитеча страдают этим недугом. Жаль, они мне по дизайну нравятся. И ведь перед покупкой новой мыши знаю, что будет и каждый раз наступаю на те же грабли =) Дольше всех продержалась "временная" Logitech B105 за 150 рублей, через 2 года использования тоже начала даблкликать. Наверно стоит таких пачку целую закупить и не жалеть потом, а просто выкидывать =)
5 лет назад, Лобня
Aydar
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Ассортимент
Недостатки:
Описание не всегда соответствует товару
Комментарий:
Раньше много и с удовольствием пользовался магазином. Теперь задумаюсь. Думаю, только при острой необходимости. Выросли сроки доставки, менее дружелюбным стало общение менеджера. С последним заказом - вообще анекдот. Купленный кабель оказался в 3 раза короче. производитель маркировал не в метрах, а футах. На сайте магазина и в счёте это никак не отражено. На звонок в поддержку просто для выяснения ситуации довольно агрессивный ответ: "У нас написано, что мы не гарантируем точности описания на своём сайте. Надо было проверять на сайте производителя. Вы что, не смотрели?" В итоге, путём подачи претензии (как "оперативно" на неё реагировали отдельная история) и многочисленных звонков на горячую линию вопрос решили, но осадок остался.
5 лет назад, Уфа
Виктор С.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Недостатки:
Не укомплектован кабелем, соединяющим принтер с компьютером. До сих пор принтер не подключен, т.к. есть сложности с поездкой для покупки кабеля. В магазине не могли дать инфо, что кабель надо покупать отдельно???? Можно было бы предложить его отдельным заказом!!!
5 лет назад, Москва
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