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ЯндексЯндекс
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Отзывы о магазине ОРТИК

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Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Очень большой ассортимент матрассов и подробное описание каждой модели . Вежливое обслуживание менеджера-консультанта. Быстрая доставка через день.
Недостатки:
Распаковав матрас ощутили сильный запах и более двух недель пришлось ежедневно проветривать и сейчас еще есть легкий запах. Надо предупреждать покупателя о таких дефектах.
Комментарий:
Очень хорошо, что магазин обеспечивает не только доставку и подъем заказа в квартиру, но и утилизирует старый матрас. Это очень удобно так как у нас 5-й этаж без лифта и мы пенсионеры.
Изменить4 года назад, Москва
Комментарий 102117703
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, Галина Андреевна! Спасибо за информативный отзыв и хорошую оценку! Запах присутствует у всех изделий и не всегда резкий, сожалеем, что консультант Вас не предупредил. С радостью будем ждать Вас снова! С уважением, Ваш Ортик.ру
Здравствуйте, Галина Андреевна! Спасибо за информативный отзыв и хорошую оценку! Запах присутствует у всех изделий и не всегда резкий, сожалеем, что консультант Вас не предупредил. С радостью будем ждать Вас снова! С уважением, Ваш Ортик.ру
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Достоинства:
Заказывала наволочки к ортопедическим подушкам. Набор наволочек лучше, чем во многих интернет - магазинах, нашла практически всё, что хотела.
Недостатки:
Наволочки в комплекте 60 на 40 не соответствуют размерам. Они 37 на 60, а это существенно, на подушки не подошло, теперь думаю, что с ними делать.
Комментарий:
были накладки с доставкой: отправляли СДЭКом, звонят в день доставки и невозможно подстроиться, договорились на самовывоз, но увы, сумма за доставку не поменялась и была втрое больше, чем если бы сразу самовывозом определили.
Изменить5 лет назад, Новосибирск
Комментарий 102062448
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, Елена Анатольевна! Спасибо, что нашли время, поделится опытом обращения в наш магазин и что поставили нам хорошую оценку! Мы учтем все ошибки, чтобы в следующий раз ни что не омрачило Вашу покупку! Будем ждать Вас снова! С уважением, Ваш Ортик.ру
Здравствуйте, Елена Анатольевна! Спасибо, что нашли время, поделится опытом обращения в наш магазин и что поставили нам хорошую оценку! Мы учтем все ошибки, чтобы в следующий раз ни что не омрачило Вашу покупку! Будем ждать Вас снова! С уважением, Ваш Ортик.ру
Н
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Заказала в магазине Ортик матрас Luntek 18 Cocos 1 размером 130х190. Достаточно быстро позвонил менеджер, уточнил детали заказа, посоветовал приобрести к матрасу наматрасник той же фирмы. Наматрасник действительно оказался полезным, - на нем хорошо держится простыня, не скользит и не сминается. И еще его гораздо легче постирать, чем съемный чехол самого матраса. И он должен не промакать, но "дышать". Привезли матрас в назначенный день. С пониманием отнеслись к моей просьбе привезти матрас в дневное время.
Недостатки:
нет
Комментарий:
Хороший магазин.
5 лет назад, Москва
Комментарий 101704319
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, Наталья! Спасибо, что нашли время оставить информативный отзыв о нашей работе и отличную оценку, нам очень приятно! С радостью будем ждать Вас снова! С уважением, Ваш Ортик.ру
Здравствуйте, Наталья! Спасибо, что нашли время оставить информативный отзыв о нашей работе и отличную оценку, нам очень приятно! С радостью будем ждать Вас снова! С уважением, Ваш Ортик.ру
Ольга М.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Заказывала недорогую ортопедическую подушку в подарок. Адресату очень понравилась - лёгкая, но при этом не проминается. Менеджеры связались и оформили заказ быстро,на последующие звонки всегда отвечали.
Недостатки:
1. Непрозрачно все с доставкой. В чеке написано, что за доставку 250 р. Далее еще 400 р взяли наложенным платежом за доставку почтой, плюс 100 р взяла почта за перевод денег. Итого за доставку заплатила 750 р. Возможно, стоит рассмотреть альтернативные способы доставки (типа СДЭК), которые за те же деньги работают быстрее. 2. Извещение об отправлении и доставке. После заказа обещали прислать смс об отправке груза. Так и не прислали, звонила несколько раз , чтобы узнать, что с заказом. Обещали то перезвонить, то прислать смс. Не перезванивали, смс не отправляли. За 2 недели начала изрядно волноваться. В итоге смс с трек номером пришло только тогда, когда товар уже был в местном почтовом отделении.
5 лет назад, Самара
Комментарий 101693208
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, Ольга! Спасибо за информативный отзыв и хорошую оценку! К сожалению, полную и точную стоимость доставки Почтой России можно узнать только в момент отправки посылки. Как правило, доставка Почтой России стоит дешевле чем через транспортные компании, поэтому по-умолчанию предлагают именно ее, но мы можем доставить любой ТК, в т.ч. и СДЭКом. Мы сожалеем, что консультант не предложил Вам альтернативные варианты доставки и учтём это в будущем. С радостью будем ждать Вас снова! С уважением, Ваш Ортик.ру
Здравствуйте, Ольга! Спасибо за информативный отзыв и хорошую оценку! К сожалению, полную и точную стоимость доставки Почтой России можно узнать только в момент отправки посылки. Как правило, доставка Почтой России стоит дешевле чем через транспортные компании, поэтому по-умолчанию предлагают именно ее, но мы можем доставить любой ТК, в т.ч. и СДЭКом. Мы сожалеем, что консультант не предложил Вам альтернативные варианты доставки и учтём это в будущем. С радостью будем ждать Вас снова! С уважением, Ваш Ортик.ру
Светлана Т.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Большой выбор, отличная упаковка товара
Недостатки:
Не всё есть в наличии, фотографии товара маленькие
Комментарий:
В целом рекомендую к покупке, тем более подушки для шеи какие нужны только в этом магазине
5 лет назад, Владимир
Комментарий 101554068
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, Светлана! Мы очень рады, что Вы остались довольны обращением в наш магазин. Благодарим Вас за отзыв и ждем Вас снова! С уважением, Ваш Ортик.ру
Здравствуйте, Светлана! Мы очень рады, что Вы остались довольны обращением в наш магазин. Благодарим Вас за отзыв и ждем Вас снова! С уважением, Ваш Ортик.ру
Ольга А.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Достоинства:
Хорошее качество по приемлемым ценам
Недостатки:
Нет
5 лет назад, Москва
Комментарий 101518403
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, Ольга! Спасибо, что нашли время, поделится опытом обращения в наш магазин и что поставили нам хорошую оценку! Будем ждать Вас снова! С уважением, Ваш Ортик.ру
Здравствуйте, Ольга! Спасибо, что нашли время, поделится опытом обращения в наш магазин и что поставили нам хорошую оценку! Будем ждать Вас снова! С уважением, Ваш Ортик.ру
Анна Николаевна
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Покупала два матраса в данном магазине, впервые открыла для себя матрас-топпер, который оказывается, должен быть на каждом диване, если на нем спят. Очень удобно, т.к. топпер еще и дает нужную жесткость. Оператор правильно меня поняла и объяснила, какие возможны варианты. Очень помогла, спасибо, еще раз))
Недостатки:
Не очень удобно, что доставки в разные дни, т.к. каждый матрас везут из разных мест (фабрик) свои курьеры.
Комментарий:
Удобный магазин, хорошие операторы, очень внимательные и понимающие. Особо порадовал подарок - ортопедическая подушка!
5 лет назад, Москва
Комментарий 101406084
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, Мария! Спасибо за хороший отзыв и что нашли время поделиться своим опытом. Мы рады, что купленный топпер вам очень понравился, для нас это лучшая похвала! Спасибо за покупку и будем рады видеть Вас снова! С уважением, Ваш Ортик.ру
Здравствуйте, Мария! Спасибо за хороший отзыв и что нашли время поделиться своим опытом. Мы рады, что купленный топпер вам очень понравился, для нас это лучшая похвала! Спасибо за покупку и будем рады видеть Вас снова! С уважением, Ваш Ортик.ру
Владимир Б.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Хорошее качество обслуживания .Матрас соответствует описанию на сайте.
Недостатки:
Доставку осуществили позже чем обещали.
Комментарий:
Все хорошо!
6 лет назад, Подольск
Комментарий 100475779
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, Владимир! Спасибо за хороший, честный отзыв и что нашли время поделиться своим опытом. Спасибо за покупку и будем рады видеть Вас снова! С уважением, Ваш Ортик.ру
Здравствуйте, Владимир! Спасибо за хороший, честный отзыв и что нашли время поделиться своим опытом. Спасибо за покупку и будем рады видеть Вас снова! С уважением, Ваш Ортик.ру
евгений в.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Выбор товара.
Недостатки:
Не указывается НДС на товар. К сожалению только при доставке узнал в расходной накладной --- В ТОМ ЧИСЛЕ НДС. хотя в Детализация заказа этого нет.Так что делайте выводы . Информации с учётом или без НДС нет. № заказа: 20821 Дата заказа: 26.12.2017 Товар Количество Цена Итого: Наматрасник Lonax Latex 6 - Размер: 140x200 1 11458 11458 Наматрасник Lonax Latex 6 - Размер: 160x195 1 12999 12999 Итого: 24457
Комментарий:
Разбираться с водителем по этому поводу понимая -- он не при делах.
6 лет назад, Москва
Владимир В.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Быстро позвонили, тут же оформили, доставка до последнего клиента, привезли в лучшем качестве.
Недостатки:
Написано на сайте, что доставка в тот же день, но привезли через три дня...
Комментарий:
Все отлично
6 лет назад, Москва
Комментарий 100229295
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, Владимир! Спасибо за хороший отзыв и что нашли время поделиться своим опытом. Спасибо за покупку и будем рады видеть Вас снова! Обещаем Вам разобраться с причиной задержки. С уважением, Ваш Ортик.ру
Здравствуйте, Владимир! Спасибо за хороший отзыв и что нашли время поделиться своим опытом. Спасибо за покупку и будем рады видеть Вас снова! Обещаем Вам разобраться с причиной задержки. С уважением, Ваш Ортик.ру
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