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ЯндексЯндекс
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Отзывы о магазине ОРТИК

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Ира Т.
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Достоинства:
• Заказ подняли на этаж • Курьер позвонил заранее • Товары надёжно упакованы
Комментарий:
Подняли на этаж, занесли в квартиру. Было бы идеально, если бы до комнаты немножко ещё донесли Отлично упаковано, в пленку, скручено, спаяно, в общем отлично.
Год назад
Светлана
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Заказ оформлен на Яндекс Маркет
Доставил магазин
Доставка только на следующий день а не день в день заказа как было указано при заказе
2 года назад
Николай Б.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Консультант помог выбрать матрас, также доставка быстро привезла матрас домой
Недостатки:
К сожалению до сих пор не получили чек на матрас
4 года назад, Москва
Комментарий 103111411
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, Николай! Спасибо за отзыв! Будем рады видеть Вас снова! С уважением, Ваш Ортик.ру
Здравствуйте, Николай! Спасибо за отзыв! Будем рады видеть Вас снова! С уважением, Ваш Ортик.ру
Катерина С.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Удобно подбирать товар необходимый, вежливые сотрудники, можно при подтверждении заказа скорректировать и размеры и параметры товара.
Недостатки:
На сайте было указано, что проводиться акция и при покупке матраса в подарок идет ортопедическая подушка, но подушку нам не дали.
Комментарий:
ценовая политика в среднем можно сэкономить
4 года назад, Москва
Комментарий 102989866
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, Екатерина! Спасибо, что нашли время, поделится опытом обращения в наш магазин и что поставили нам хорошую оценку! По условиям акции, подушка дарится при покупке матраса на сумму от 10000 рублей. К сожалению, заказ был ниже этой суммы. С уважением, Ваш Ортик.ру
Здравствуйте, Екатерина! Спасибо, что нашли время, поделится опытом обращения в наш магазин и что поставили нам хорошую оценку! По условиям акции, подушка дарится при покупке матраса на сумму от 10000 рублей. К сожалению, заказ был ниже этой суммы. С уважением, Ваш Ортик.ру
AV
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Оперативность исполнения заказа, цена на товар
Недостатки:
Отсутствие возможности оплатить картой курьеру
Комментарий:
Покупал анатомическую подушку, в целом всё устроило - качественно сделано, надеюсь она себя оправдает в применении.
4 года назад, Москва
Комментарий 102482216
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте! Спасибо за высокую оценку нашей работы, будем рады видеть Вас снова! С уважением, Ваш Ортик.ру
Здравствуйте! Спасибо за высокую оценку нашей работы, будем рады видеть Вас снова! С уважением, Ваш Ортик.ру
Екатерина С.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Матрас очень хороший на первом этапе эксплуатации. Дальше видно будет.
Недостатки:
Колл центр у меня не уточнил наличие грузового лифта. У меня в доме его нет, поэтому пришлось незапланированно доплачивать за подъем на 8 этаж 800 руб.
Комментарий:
Ребята забрали старый матрас за 300 рублей. Это очень удобно, не нужно самой тащить на помойку.
4 года назад, Москва
Комментарий 102416869
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, Екатерина! Спасибо за информативный отзыв и хорошую оценку! Сожалеем, что менеджер не задал Вам этот немаловажный уточняющий вопрос. С радостью будем ждать Вас снова! С уважением, Ваш Ортик.ру
Здравствуйте, Екатерина! Спасибо за информативный отзыв и хорошую оценку! Сожалеем, что менеджер не задал Вам этот немаловажный уточняющий вопрос. С радостью будем ждать Вас снова! С уважением, Ваш Ортик.ру
katerok
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Подарок при покупке(подушка)Отличный матрас Bennarti(это мой не первый матрас)он лучший)
Недостатки:
Оператор не услышала мои пожелания
Комментарий:
Заказывала матрас фирмы Bennarti(матрас шикарный) и наматрасник влагозащитный другой фирмы. После заказа перезвонила менеджер и сказала что если наматрасник другой фирмы то будет платная доставка.Посоветовала заказать такой же фирмы как и матрас. Я согласилась, хотя на сайте не нашла. В итоге мне привезли наматрасник не влагозащитный(как я изначально хотела), а простой. Меня это огорчило, если бы знала вообще бы не заказывала наматрасник.
4 года назад, Москва
Комментарий 102282914
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Спасибо за хорошую оценку, несмотря на сложившуюся ситуацию. Действительно, в данном случае ошибка менеджера при оформлении заказа. В таких случаях, лучше сразу при приеме заказа сообщать об этом в магазин, мы бы сразу обменяли наматрасник. В любом случае, мы по-прежнему готовы заменить наматрасник, если он вам не подходит. Либо сделать хорошую скидку на новый. С уважением, Ваш Ортик.ру
Добрый день! Спасибо за хорошую оценку, несмотря на сложившуюся ситуацию. Действительно, в данном случае ошибка менеджера при оформлении заказа. В таких случаях, лучше сразу при приеме заказа сообщать об этом в магазин, мы бы сразу обменяли наматрасник. В любом случае, мы по-прежнему готовы заменить наматрасник, если он вам не подходит. Либо сделать хорошую скидку на новый. С уважением, Ваш Ортик.ру
Мария Седова
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Матрас качественный,удобный. Доставка четко по звонку на след. день. В подарок подушка.
Недостатки:
Чек был выдан не в день доставки, позже подвезли, товар получили только по ТН. Так все норм.
4 года назад, Москва
Комментарий 102238137
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, Мария! Спасибо, что нашли время оставить отзыв о нашей работе! Будем ждать Вас снова! С уважением, Ваш Ортик.ру
Здравствуйте, Мария! Спасибо, что нашли время оставить отзыв о нашей работе! Будем ждать Вас снова! С уважением, Ваш Ортик.ру
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Заказывали 2 раза: 1- домой, 2 - на дачу в Подмосковье. Наматрасник Виртуоз высотой 6 см используем больше полугода, сглаживает неровности кровати. Качество на высоте. Заранее позвонили. Доставка во время, в назначенный день.
Изменить4 года назад, Москва
Комментарий 102161222
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, Елена! Спасибо, что нашли время оставить отзыв о нашей работе! Нам очень приятно слышать, что Вы остались довольны нашей работой! Будем ждать Вас снова! С уважением, Ваш Ортик.ру
Здравствуйте, Елена! Спасибо, что нашли время оставить отзыв о нашей работе! Нам очень приятно слышать, что Вы остались довольны нашей работой! Будем ждать Вас снова! С уважением, Ваш Ортик.ру
Серж
5
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
При повторном телефонном разговоре выяснилось, что подарок ( подушка) можно получить в течении 2 недель после получения заказа. Разговор очень вежливый, сразу видна забота о репутации, что радует. Цены адекватные на данный момент.
4 года назад, Москва
Комментарий 102185201
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте, Сергей! Спасибо, что согласились пойти нам на встречу. Мы очень рады, что нам удалось исправить ваше первое впечатление от магазина! Будем рады увидеть вас в числе наших клиентов! С уважением, Ваш Ортик.ру
Здравствуйте, Сергей! Спасибо, что согласились пойти нам на встречу. Мы очень рады, что нам удалось исправить ваше первое впечатление от магазина! Будем рады увидеть вас в числе наших клиентов! С уважением, Ваш Ортик.ру
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