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ЯндексЯндекс
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Отзывы о магазине OZON.ru

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Иван Нилов
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
не смог забрать товар
Недостатки:
игнор везде как по телефону так и в чате посылают в чате
Комментарий:
не смог вернуть товар и деньги компания пропала идти надо в суд
Год назад, Москва
Эндрю Неизвестный
6
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: самовывоз
Недостатки:
Совсем не пришли товары. Вам не кажется, что это наглость. Доставку переносили уже три раза. Деньги за заказ прокручиваете видимо. Никому не буду советовать, и сам в скором времени откажусь от ваших услуг. Есть более ответственные маркетплейсы.
Год назад, Дзержинск
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Нет
Недостатки:
Не исполняют обязательства по оплаченным заказам!! Попросту пользуются Вашими деньгами- бесплатное кредитование
ИзменитьГод назад, Санкт-Петербург
Владимир А.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Ничего
Недостатки:
Ждёшь 8 дней, отменяют заказы. Не хотят возвращать деньги за заказы.
Комментарий:
Поддержка отвечает шаблонами.
Год назад, Москва
Artisan U.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
Цена
Недостатки:
Лохотрон. Продают подделки под видом оригинальной продукции. Озон всячески поддерживает недобросовестных продавцов, положительные отзывы, ответы на вопросы покупателей - все это мыльный пузырь, пыль в глаза, чтобы бдительность была потеряна вами. Мой реальный отзыв с фото пруфами был проигнорен, я десять раз писал в поддержку - толку ноль, то 3 дня, то 14 дней, каждый раз информация меняется. В итоге я сижу в непонятках когда вернут деньги, потому как ни о каких сроках ничего не говорят, то что говорят - не выполняют, постоянно что то переносят. ДОСТАЛИ! В ПВЗ полная анархия, заказов похоже очень много, вечная очередь, в самом ПВЗ место где должны быть условия для приемки/примерки товара полностью отсутствуют - там вечно все завалено коробками!
Комментарий:
Полный ахтунг! Я лучше куплю дороже в магазине и сразу! Чем терпеть такую дичь от Озона и его бандитов-партнеров. Обходите стороной! Либо покупайте что то недорогое, нетехнологичное.
Год назад, Санкт-Петербург
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
НЕТ
Недостатки:
Обманывают со сроком доставки, как подходит срок - постоянно переносят все дальше и дальше. Итог 4 заказа со сроком доставки в 3 дня превратились в 10 дней и так и не приехали. Результат - возврат, заказы были заказанны для подарка, пришлось покупать еще раз в др магазине. Обратной связи кроме бота - нет. Магазин - отстой, не советую ни кому.
ИзменитьГод назад, Рязань
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
нет
Недостатки:
Ужасная доставка. Не привозят, не звонят, переносят доставку без согласования.
Комментарий:
Оформила заказ 13 ноября с доставкой 21 ноября (с 12 до 18). 21 ноября курьер не звонил и не приехал. Просто молча перенесли заказ на 23 ноября с 12 до 18. Ок, жду. 23 ноября курьер позвонил после 20 часов. Меня уже не было на месте. Опять перенесли доставку на 25 ноября с 12 до 18. 25 ноября опять никто не позвонил и не приехал. Написала в поддержку - перенесли доставку на 28 ноября с 12 до 18. И вот опять никто не приехал. Захожу на сайт и вижу сообщение, что они продлили время доставки причем со мной никто не согласовывал. А я просила доставить в рабочее время. Этот интервал я указала при оформлении заказа. Причем он был доступен только для доставки через неделю после оформления. Т.е. я сначала ждала неделю ради того чтобы привезли в рабочее время и теперь они молча переносят или продлевают. Как можно так работать? Люди не уважают ни себя ни других.
ИзменитьГод назад, Москва
DM M.
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
на сегодняшний день могу сказать только "беее"
Недостатки:
Доставка живет своей жизнью. Ужас ужасающий! Давно являюсь клиентом данного магазина, но такого никогда не было, но все бывает, как говорится, впервые. Рассказываю про аферу со скидками. Сделали заказ , когда цена хорошо так упала на продукт + еще всякие баллы на карте Озон, получилась очень приятная скидка. В итоге, переносили доставку 2 раза без видимых на то причин, якобы тех. сбои (обобщили как всегда), а сегодня и вовсе отменили заказ. деньги пообещали вернуть. Объяснений в чате так и не получили, все какие-то отписки, деньги пообещали вернуть через 3 дня (ну еще бы не вернули) и предложили презаказать. НО!!! Уже по другой цене, которая как ракета взлетела ввысь. Вот интересно, сколько еще покупателей так "мило" обманули?
Год назад, Москва
Виталий Ананьев
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
ПВЗ рядом
Недостатки:
Клиентоориентированности вообще нет. Шаблонные ответы. Постоянные переносы заказов. Отмены заказов на свое усмотрение без оповещения клиента.
Комментарий:
Озон скатился в самую яму. Не советую обращаться в эту шаражкину контору если жалко нервы и время. 80% заказов перенесли и не один раз. Какие то отменили без предупреждения. Задрали их боты и шаблонные ответы. Конкретного ответа не дают. Заказать если что-то решили то не рассчитывайте на то что придет во время. Заказы из за рубежа вообще забудьте. Лучше заказать на алике. У вас столько гемора будет если не подойдёт ( а не подходит почти все).
Год назад, Лыткарино
Евгений
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Недостатки:
Всегда переносят даты доставок, причём в последний момент. Часто товар явно бу, или некомплект. Служба поддержки некомпетентна. В общем очередная лавка обманщиков.
Год назад, Москва
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