Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине OZON.ru

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Эндрю Неизвестный
6
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: самовывоз
Недостатки:
Совсем не пришли товары. Вам не кажется, что это наглость. Доставку переносили уже три раза. Деньги за заказ прокручиваете видимо. Никому не буду советовать, и сам в скором времени откажусь от ваших услуг. Есть более ответственные маркетплейсы.
Год назад, Дзержинск
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Нет
Недостатки:
Не исполняют обязательства по оплаченным заказам!! Попросту пользуются Вашими деньгами- бесплатное кредитование
ИзменитьГод назад, Санкт-Петербург
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
нет
Недостатки:
Ужасная доставка. Не привозят, не звонят, переносят доставку без согласования.
Комментарий:
Оформила заказ 13 ноября с доставкой 21 ноября (с 12 до 18). 21 ноября курьер не звонил и не приехал. Просто молча перенесли заказ на 23 ноября с 12 до 18. Ок, жду. 23 ноября курьер позвонил после 20 часов. Меня уже не было на месте. Опять перенесли доставку на 25 ноября с 12 до 18. 25 ноября опять никто не позвонил и не приехал. Написала в поддержку - перенесли доставку на 28 ноября с 12 до 18. И вот опять никто не приехал. Захожу на сайт и вижу сообщение, что они продлили время доставки причем со мной никто не согласовывал. А я просила доставить в рабочее время. Этот интервал я указала при оформлении заказа. Причем он был доступен только для доставки через неделю после оформления. Т.е. я сначала ждала неделю ради того чтобы привезли в рабочее время и теперь они молча переносят или продлевают. Как можно так работать? Люди не уважают ни себя ни других.
ИзменитьГод назад, Москва
Иван Нилов
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
не смог забрать товар
Недостатки:
игнор везде как по телефону так и в чате посылают в чате
Комментарий:
не смог вернуть товар и деньги компания пропала идти надо в суд
Год назад, Москва
Artisan U.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
Цена
Недостатки:
Лохотрон. Продают подделки под видом оригинальной продукции. Озон всячески поддерживает недобросовестных продавцов, положительные отзывы, ответы на вопросы покупателей - все это мыльный пузырь, пыль в глаза, чтобы бдительность была потеряна вами. Мой реальный отзыв с фото пруфами был проигнорен, я десять раз писал в поддержку - толку ноль, то 3 дня, то 14 дней, каждый раз информация меняется. В итоге я сижу в непонятках когда вернут деньги, потому как ни о каких сроках ничего не говорят, то что говорят - не выполняют, постоянно что то переносят. ДОСТАЛИ! В ПВЗ полная анархия, заказов похоже очень много, вечная очередь, в самом ПВЗ место где должны быть условия для приемки/примерки товара полностью отсутствуют - там вечно все завалено коробками!
Комментарий:
Полный ахтунг! Я лучше куплю дороже в магазине и сразу! Чем терпеть такую дичь от Озона и его бандитов-партнеров. Обходите стороной! Либо покупайте что то недорогое, нетехнологичное.
Год назад, Санкт-Петербург
Владимир А.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Ничего
Недостатки:
Ждёшь 8 дней, отменяют заказы. Не хотят возвращать деньги за заказы.
Комментарий:
Поддержка отвечает шаблонами.
Год назад, Москва
DM M.
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
на сегодняшний день могу сказать только "беее"
Недостатки:
Доставка живет своей жизнью. Ужас ужасающий! Давно являюсь клиентом данного магазина, но такого никогда не было, но все бывает, как говорится, впервые. Рассказываю про аферу со скидками. Сделали заказ , когда цена хорошо так упала на продукт + еще всякие баллы на карте Озон, получилась очень приятная скидка. В итоге, переносили доставку 2 раза без видимых на то причин, якобы тех. сбои (обобщили как всегда), а сегодня и вовсе отменили заказ. деньги пообещали вернуть. Объяснений в чате так и не получили, все какие-то отписки, деньги пообещали вернуть через 3 дня (ну еще бы не вернули) и предложили презаказать. НО!!! Уже по другой цене, которая как ракета взлетела ввысь. Вот интересно, сколько еще покупателей так "мило" обманули?
Год назад, Москва
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
НЕТ
Недостатки:
Обманывают со сроком доставки, как подходит срок - постоянно переносят все дальше и дальше. Итог 4 заказа со сроком доставки в 3 дня превратились в 10 дней и так и не приехали. Результат - возврат, заказы были заказанны для подарка, пришлось покупать еще раз в др магазине. Обратной связи кроме бота - нет. Магазин - отстой, не советую ни кому.
ИзменитьГод назад, Рязань
Евгений
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Недостатки:
Всегда переносят даты доставок, причём в последний момент. Часто товар явно бу, или некомплект. Служба поддержки некомпетентна. В общем очередная лавка обманщиков.
Год назад, Москва
Виталий Ананьев
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
ПВЗ рядом
Недостатки:
Клиентоориентированности вообще нет. Шаблонные ответы. Постоянные переносы заказов. Отмены заказов на свое усмотрение без оповещения клиента.
Комментарий:
Озон скатился в самую яму. Не советую обращаться в эту шаражкину контору если жалко нервы и время. 80% заказов перенесли и не один раз. Какие то отменили без предупреждения. Задрали их боты и шаблонные ответы. Конкретного ответа не дают. Заказать если что-то решили то не рассчитывайте на то что придет во время. Заказы из за рубежа вообще забудьте. Лучше заказать на алике. У вас столько гемора будет если не подойдёт ( а не подходит почти все).
Год назад, Лыткарино
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