Нельзя нормально отследить заказ по карте! Показывает,что рядом-а его нет. Менеджеры толком ответить на вопрос не могут,их заученные фразы читать надоедает.
Комментарий:
Удобно,но ждала весь день! Когда очень надо это возмущает.
Здравствуйте, Ася. Благодарим вас за отзыв. На сроки влияют множества факторов, например, удалённость склада от адреса доставки. Дата рассчитывается автоматически при оформлении заказа. Большинство заказов мы доставляем точно в срок, но бывают и независящие от нас ситуации.
Здравствуйте, Ася. Благодарим вас за отзыв. На сроки влияют множества факторов, например, удалённость склада от адреса доставки. Дата рассчитывается автоматически при оформлении заказа. Большинство заказов мы доставляем точно в срок, но бывают и независящие от нас ситуации.
Здравствуйте, Наталья. Спасибо, что нашли время и оставили отзыв. Мы постепенно переходим на доставку товаров в заводской упаковке. Наша цель - заменить картонные коробки и плотные пакеты на более экологичный вариант и минимизировать количество ненужной упаковки. До пункта выдачи заказы будут приезжать в прочных пластиковых ящиках, поэтому за сохранность посылки точно не стоит переживать. Мы хотим, чтобы покупки на Ozon всегда радовали вас. И приложим все усилия, чтобы это было именно так.
Здравствуйте, Наталья. Спасибо, что нашли время и оставили отзыв. Мы постепенно переходим на доставку товаров в заводской упаковке. Наша цель - заменить картонные коробки и плотные пакеты на более экологичный вариант и минимизировать количество ненужной упаковки. До пункта выдачи заказы будут приезжать в прочных пластиковых ящиках, поэтому за сохранность посылки точно не стоит переживать. Мы хотим, чтобы покупки на Ozon всегда радовали вас. И приложим все усилия, чтобы это было именно так.
Отличный магазин ozon.ru, покупаю здесь много лет и не разу не пожалела. Здесь удобный сайт, можно приобрести хорошие и нужные вещи. Обратная связь всегда есть своевременная. Заказываю товары все приходят вовремя. Имеются хорошие скидки. Это лучший магазин
Здравствуйте, Вячеслав. Спасибо за отзыв и высокую оценку! Очень приятно, что наш магазин вас полностью устраивает. Стараемся, чтобы нашим покупателям было максимально выгодно и комфортно. Ваш Ozon
Здравствуйте, Вячеслав. Спасибо за отзыв и высокую оценку! Очень приятно, что наш магазин вас полностью устраивает. Стараемся, чтобы нашим покупателям было максимально выгодно и комфортно. Ваш Ozon
Большой выбор товаров
Часто выгодные цены и скидки
Недостатки:
Постоянные переносы доставки.
Заменили систему начисления бонусов, теперь можно тратить только у тех продавцов, у которых эти бонусы начислены, это очень неудобно и не выгодно.
Комментарий:
Последнее время очень испортилась доставка, сроки сильно увеличились, плюс ко всему каждый раз сплошные переносы доставки. Очень часто заказываю на озоне, но в последнее время приходится искать альтернативные магазины, потому что положиться на озон больше не могу, если товар нужен срочно или в определённый срок, например последний раз 3 раза был перенос одного заказа, и параллельно было ещё 2 заказа на разные дни, так их тоже дважды переносили!
В общем все было отлично, но в какой-то момент все начало ухудшаться, ребята в поддержке отвечают по шаблону и ничего не делают, никак не помогают, ответ всегда один "нам жаль, положите или отмените заказ"..... Вот тебе и вся поддержка.
Здравствуйте, Александра. Благодарим вас за отзыв. Доставка товаров состоит из нескольких этапов. Большинство товаров мы доставляем вовремя, но иногда возникают небольшие трудности, и покупку приходится ждать дольше. Каждую ситуацию мы разбираем индивидуально и работаем над тем, чтобы они не повторялись. Желаем вам удачных покупок. Ваш Ozon
Здравствуйте, Александра. Благодарим вас за отзыв. Доставка товаров состоит из нескольких этапов. Большинство товаров мы доставляем вовремя, но иногда возникают небольшие трудности, и покупку приходится ждать дольше. Каждую ситуацию мы разбираем индивидуально и работаем над тем, чтобы они не повторялись. Желаем вам удачных покупок. Ваш Ozon
Читать дальше
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