Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине OZON.ru

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Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
товары есть вроде бы в наличии.
Недостатки:
Сделаный заказ отменяется по каким то непонятным причинам. и никто не думает уведомить об этом меня,заказчика. десять дней жду прихода, статус заказа указан типа "уточняется". В итоге, спустя десять дней выясняется, что еще неделю назад он был кем то отменен. бардак чудовищный. никто ничего не знает, выяснить, что с заказом- невозможно. В последний раз заказывал ы этом синоним слову не хорошем магазине.
Изменить11 месяцев назад, Москва
Арсен .
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Ничего
Недостатки:
Нет и наверное не будет хуже компании Ozon , очень сильно хромает логистика и никогда не доставляют вовремя, 2-3 дня просрочки ещё терпимо, а когда каждый раз переносят дату это невыносимо раздражает и каждый раз врут, по возможности не связывайтесь с этой шарашкиной конторой
Год назад, Нальчик
tranzitochka
5
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Большой выбор товара, цены на многое ниже чем на Яндекс Маркете! Так же есть товар которого нет на Яндекс Маркете, что очень огорчает. Так как Яндекс мне нравится больше!
Недостатки:
ДОСТАВКА!!!! САМАЯ ХУДЩАЯ СЛУЖБА В МОСКВЕ!!!! Им просто нужно или наладить логистику, или уйти на услугу самовывоза и не больше!!!!!! Они истрепали все нервы! За неделю оплачиваешь, ближе к датам они начинают сдвигать числа!!! И самое поганое, что у них НЕТ ОПЕРАТОРОВ!! Тебе мозг выносит робот!!!! В Яндексе в таких случаях уже подключаются операторы!!! Тех поддержка у Яндекса выше уровнем однозначно! Так же у Яндекса часто есть выбор способов оплаты! Озон только онлайн, и долго возвращают деньги! Потом пудрят датами, и ты в замкнутом кругу! Терпение лопнуло, больше через озон не закажу доставку!
Комментарий:
Да никаких! Одно разочарование!
Год назад, Москва
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Их нет
Недостатки:
Мошейники федерального маштаба
Комментарий:
Никому не советую делать покупки на Озоне. Это ЛОХОТРОН. Не дождётесь товара и не сможете вернуть деньги. Заказала товар 7 ноября, доставку переносят до сих пор. Деньги вывести не могу. На все вопросы отвечает робот.
ИзменитьГод назад, Тольятти
moscowkiss
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Достоинства:
Огромный выбор товаров
Недостатки:
Осторожно! Озон собирает с клиентов паспортные данные и данные ИНН
Комментарий:
Сегодня неожиданно столкнулась с таким новшеством Озона: чтобы покупателю оплатить заказ Озон-картой, нужно передать Озону свои паспортные данные и ИНН. Деньги, переведённые с банковской карты на Озон-карту, обратно перевести нельзя. То есть, теперь выбор таков: либо деньги будут бессмысленно висеть на Озон-карте, либо «введите паспортные данные и ИНН, чтобы можно было оплатить товары в корзине».
Год назад, Москва
Таисия Николаева
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: покупка в магазине
Достоинства:
Ничего
Недостатки:
Доставка задержана на два дня и часть товара не доставили, деньги не вернули
Год назад, Москва
Юлия Мамонтова
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Раньше они были
Недостатки:
Работа тех поддержки, которой вообще нет! Время доставки товара.
Комментарий:
Я сделала заказ 07 ноября, сегодня 28 ноября. Заказ мне до сих пор не привезли! От тех поддержки толку НОЛЬ!, а точнее ее нет. Чат-бот - это не тех поддержка! Мне не могут даже отменить заказ, хотя я писала об этом в чате! Звонила курьеру, который числится в заказе, и он мне пояснил, почему я могу заказ получить только к Новому году. Им в день выдают в день по 150-160 заказов, которые, конечно они не могут развезти в таком количестве. и товары возвращаются обратно на склад. И так каждый день. и еще там поменялась какая-то система со сканированием товаров - это увеличивает время доставки. ОЗОН, если на вас столько жалоб, вам пора бы задуматься!!!!!
Год назад, Москва
dmitry andreevich
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
отсутствуют
Недостатки:
не могут доставить заказ в пункт выдачи, время доставки постоянно переносится, в чате отвечает бот шаблонами в духе "не переживайте, ваш заказ будет точно доставлен в этот день..." что, разумеется, полное вранье
Комментарий:
никому не рекомендую! ужасно
Год назад, Владивосток
Наталья Петрова
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Их нет
Недостатки:
Мошенники, деньги присваивают и прощай товар
Комментарий:
Осталась без товара и без денег:( поддержка вк отвечает набором случайных шаблонных фраз, которые мало подходят к теме обращения. Ну как не понять, что всем поф на их постоянные извинения, важна реальная помощь. А её нет, ещё и издеваются! На сайте бот непробиваем. Если хотите получить головную боль за свои деньги вам в озон.
Год назад, Всеволожск
Вера
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Ассортимент
Недостатки:
Отвратительная доставка, ужасная работа операторов. Никто не решает проблемы покупателей.
Комментарий:
Много лет любила и активно пользовалась Озоном. Но, 10 ноября, сделав и оплатив заказ на 30 тысяч, до сих пор не могу его получить. Самая мелкая часть на пару тысяч пришла с разбросом в неделю, а основная часть на 28 тысяч осела в кармане Озона. Заказ все время в стадии У курьера. Отменить его, якобы, невозможно. Ждите заказ, а потом делайте возврат, если вам не нужен. НО: ни один курьер, указанный в заказе, не видел мой заказ (а он не маленький). Чат-бот задолбал, операторы тоже отписываются шаблонами. На почту help@ozon.ru не отвечают. Ещё подожду пару дней и буду жалобу с Роспотребнадзор писать. Больше вообще не тянет с ними связываться. Более худшего сервиса среди маркетплейсов не найти.
Год назад, Москва
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Так как Яндекс мне нравится больше!","contra":"ДОСТАВКА!!!! САМАЯ ХУДЩАЯ СЛУЖБА В МОСКВЕ!!!! Им просто нужно или наладить логистику, или уйти на услугу самовывоза и не больше!!!!!! Они истрепали все нервы! За неделю оплачиваешь, ближе к датам они начинают сдвигать числа!!! И самое поганое, что у них НЕТ ОПЕРАТОРОВ!! Тебе мозг выносит робот!!!! В Яндексе в таких случаях уже подключаются операторы!!! Тех поддержка у Яндекса выше уровнем однозначно! Так же у Яндекса часто есть выбор способов оплаты! Озон только онлайн, и долго возвращают деньги! Потом пудрят датами, и ты в замкнутом кругу! 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