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ЯндексЯндекс
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Отзывы о магазине OZON.ru

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Максим Семенов
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: покупка в магазине
Достоинства:
Ничего,Просто Мошенники
Недостатки:
Абсолютно никаких плюсов!!!
Комментарий:
Пришёл заказ с абсолютно пустой коробкой!!!Дозвониться до них нельзя,только чат.Отвечают на один вопрос не менее часа,а потом опять ждите час.
9 месяцев назад, Ивантеевка
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Ничего
Недостатки:
Доставка. Постоянно сдвигающиеся даты.
Комментарий:
Комментариев нет. Я разочарован.
Изменить10 месяцев назад, Родино
Екатерина Максимова
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
Ребята в поддержке работают на отцепись. Не могут помочь с конкретным заказом, присылают ссылки на другие товары. Общаются несколько хамски, но при этом желают хорошего дня Например, непонятно, можно ли проверить целостность товара перед получением, если заказ сборный. Тема переписки можно так: Re: [T-270813705] Re: [T-270798633] Re: [T-270770027] Re: [T-270739746] Re: [T-270674813] Re: [T-270402731] Проверка товара перед получением
11 месяцев назад, Выкса
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
товары есть вроде бы в наличии.
Недостатки:
Сделаный заказ отменяется по каким то непонятным причинам. и никто не думает уведомить об этом меня,заказчика. десять дней жду прихода, статус заказа указан типа "уточняется". В итоге, спустя десять дней выясняется, что еще неделю назад он был кем то отменен. бардак чудовищный. никто ничего не знает, выяснить, что с заказом- невозможно. В последний раз заказывал ы этом синоним слову не хорошем магазине.
Изменить11 месяцев назад, Москва
Арсен .
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Ничего
Недостатки:
Нет и наверное не будет хуже компании Ozon , очень сильно хромает логистика и никогда не доставляют вовремя, 2-3 дня просрочки ещё терпимо, а когда каждый раз переносят дату это невыносимо раздражает и каждый раз врут, по возможности не связывайтесь с этой шарашкиной конторой
Год назад, Нальчик
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Их нет
Недостатки:
Мошейники федерального маштаба
Комментарий:
Никому не советую делать покупки на Озоне. Это ЛОХОТРОН. Не дождётесь товара и не сможете вернуть деньги. Заказала товар 7 ноября, доставку переносят до сих пор. Деньги вывести не могу. На все вопросы отвечает робот.
ИзменитьГод назад, Тольятти
Наталья Петрова
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Их нет
Недостатки:
Мошенники, деньги присваивают и прощай товар
Комментарий:
Осталась без товара и без денег:( поддержка вк отвечает набором случайных шаблонных фраз, которые мало подходят к теме обращения. Ну как не понять, что всем поф на их постоянные извинения, важна реальная помощь. А её нет, ещё и издеваются! На сайте бот непробиваем. Если хотите получить головную боль за свои деньги вам в озон.
Год назад, Всеволожск
dmitry andreevich
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
отсутствуют
Недостатки:
не могут доставить заказ в пункт выдачи, время доставки постоянно переносится, в чате отвечает бот шаблонами в духе "не переживайте, ваш заказ будет точно доставлен в этот день..." что, разумеется, полное вранье
Комментарий:
никому не рекомендую! ужасно
Год назад, Владивосток
Таисия Николаева
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: покупка в магазине
Достоинства:
Ничего
Недостатки:
Доставка задержана на два дня и часть товара не доставили, деньги не вернули
Год назад, Москва
Юлия Мамонтова
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Раньше они были
Недостатки:
Работа тех поддержки, которой вообще нет! Время доставки товара.
Комментарий:
Я сделала заказ 07 ноября, сегодня 28 ноября. Заказ мне до сих пор не привезли! От тех поддержки толку НОЛЬ!, а точнее ее нет. Чат-бот - это не тех поддержка! Мне не могут даже отменить заказ, хотя я писала об этом в чате! Звонила курьеру, который числится в заказе, и он мне пояснил, почему я могу заказ получить только к Новому году. Им в день выдают в день по 150-160 заказов, которые, конечно они не могут развезти в таком количестве. и товары возвращаются обратно на склад. И так каждый день. и еще там поменялась какая-то система со сканированием товаров - это увеличивает время доставки. ОЗОН, если на вас столько жалоб, вам пора бы задуматься!!!!!
Год назад, Москва
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