Да всё нормально. Все возможности для заказа на сайте, привезли в назначенное время (и это не первый раз). Всегда если даже чего-то не было в наличии, обговаривали с сотрудником замену или другие варианты.
Недостатки:
Никогда никаких инцидентов не было (кроме последнего заказа).
Комментарий:
В этот раз в заказе были, кроме всего прочего, два глазированных сырочка. Привезли один. В пакете была небольшая дырочка, наверное вывалился по дороге. Я не никогда проверяю комплектность, беру, что даёт курьер, расплачиваюсь, а потом раскладываю. Первый раз такой сюрприз.
После многочисленных замечаний по поводу работы магазина можно констатировать, что оная работа в целом наладилась. Однако, не во всём. А именно, в данном заказе оказалось количество доставленных яблок существенно меньше заказанного (менее 1,5 кг против 2 кг). Я уже объяснял сотрудникам магазина, что в вопросах, связанных с весовым товаром, уместен принцип "пусть лучше останется, чем не хватит", но видимо это дошло не до всех.
Недостатки:
Иногда занижают количество заказанного весового товара.
Добрый день, Алексей!
Приносим Вам свои искренние извинения за доставленные неудобства.
По результатам предварительной проверки была выявлена ошибка при комплектации Вашего заказа.
3 июня с Вами пытался связаться менеджер контроля качества для уточнения позиций, по которым произошла данная ошибка, и для урегулирования ситуации.
К сожалению, связаться с Вами не удалось. Для разрешения вопроса Вам было направлено письмо, а так же небольшой комплимент, на Вашу электронную почту.
Ожидаем Вашего ответа и выражаем надежду, что произошедшая ситуация не скажется на Вашем желании совершать новые покупки в Онлайн-супермаркете «Перекресток»!
Добрый день, Алексей!
Приносим Вам свои искренние извинения за доставленные неудобства.
По результатам предварительной проверки была выявлена ошибка при комплектации Вашего заказа.
3 июня с Вами пытался связаться менеджер контроля качества для уточнения позиций, по которым произошла данная ошибка, и для урегулирования ситуации.
К сожалению, связаться с Вами не удалось. Для разрешения вопроса Вам было направлено письмо, а так же небольшой комплимент, на Вашу электронную почту.
Ожидаем Вашего ответа и выражаем надежду, что произошедшая ситуация не скажется на Вашем желании совершать новые покупки в Онлайн-супермаркете «Перекресток»!
Разнообразное меню, доступные цены, быстрая и удобная доставка. И очень вкусная еда на хорошем домашнем уровне.
Недостатки:
Всё хорошо.
Комментарий:
Ранее пробовал другие доставки домашней еды. Попробовал "Впрок", после того, как получил рекламу по почте. Теперь на ближайшее время буду заказывать готовую еду только здесь.
Быстрое оформление заказа на сайте, скидки, промокод, а также удобная обратная связь с магазином.
Недостатки:
Пока не вижу
Комментарий:
Заказываю доставку редко, но вчера воспользовалась. Так как интервал остался на крайнее позднее время до 00.00 часов, пришлось выбрать его, в надежде что успеют доставить до полуночи. Но...доставили поздно. В связи с небольшим опоздание, получила бонус - стоимость доставки отменили на бесплатную. Мелочь, но сгладила ночные ожидание.🤭 В целом сервис компании на высоком уровне, спасибо!
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