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ЯндексЯндекс
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Отзывы о магазине PROSTOTEPLO.RU

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Сергей Гокадзе
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Широкий ассортимент и низкие цены.
Недостатки:
Нет
4 года назад, Ашукино
Комментарий 102807695
Логотип PROSTOTEPLO.RU
PROSTOTEPLO.RU
Ответ официального представителя магазина
Сергей, доброе утро! Спасибо за краткий, но ёмкий отзыв и большой заказ! Удивительно, как могут сочетаться такие приятные, близкие нашему сердцу вещи :) Ждём Вас снова на нашем сайте или в офисе! С Уважением коллектив "ПростоТепло.ру"
Сергей, доброе утро! Спасибо за краткий, но ёмкий отзыв и большой заказ! Удивительно, как могут сочетаться такие приятные, близкие нашему сердцу вещи :) Ждём Вас снова на нашем сайте или в офисе! С Уважением коллектив "ПростоТепло.ру"
Оксана И.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Все отлично! Менеджер очень вежливая девушка, всегда держала в курсе по поводу доставки. Курьер тоже оперативно доставил. Все супер!
Недостатки:
Нет
Комментарий:
Буду заказывать ещё
4 года назад, Москва
Комментарий 102776026
Логотип PROSTOTEPLO.RU
PROSTOTEPLO.RU
Ответ официального представителя магазина
Оксана, здравствуйте! Очень приятно читать такие отзывы, как Ваш. Мы старались :) Спасибо за покупку и отзыв, заглядывайте снова. С Уважением коллектив "ПростоТепло.ру"
Оксана, здравствуйте! Очень приятно читать такие отзывы, как Ваш. Мы старались :) Спасибо за покупку и отзыв, заглядывайте снова. С Уважением коллектив "ПростоТепло.ру"
Анатолий
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Если попадёшь на нормального специалиста который разбирается. То все грамотно помогут подобрать.
Недостатки:
С 3ей попытки попал на грамотного менеджера который норм порекомендовал
Комментарий:
В общем все хорошо
4 года назад, Москва
Комментарий 102776013
Логотип PROSTOTEPLO.RU
PROSTOTEPLO.RU
Ответ официального представителя магазина
Анатолий, добрый день! Спасибо за отзыв и Вашу настойчивость! Жаль, что не удалось вспомнить номер заказа - очень хочется найти того 3-его менеджера и поблагодарить :) Заглядывайте снова - будем исправляться :) С Уважением коллектив "ПростоТепло.ру"
Анатолий, добрый день! Спасибо за отзыв и Вашу настойчивость! Жаль, что не удалось вспомнить номер заказа - очень хочется найти того 3-его менеджера и поблагодарить :) Заглядывайте снова - будем исправляться :) С Уважением коллектив "ПростоТепло.ру"
Александр
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: самовывоз
Достоинства:
Низкие цены, высокое качество
Недостатки:
Нет
Комментарий:
Товар соответствует описанию, цены ниже , чем у конкурентов
4 года назад, Серпухов
Комментарий 102769389
Логотип PROSTOTEPLO.RU
PROSTOTEPLO.RU
Ответ официального представителя магазина
Александр, добрый день! Спасибо за Ваш отзыв! Зная историю покупки полотенцесушителя, мы отдельно хотим поблагодарить Вас за готовность пойти нам на встречу и купить изделие, несмотря на его небольшой недостаток! Это очень ценно! Заглядывайте снова - будем договариваться о других товарах ) С Уважением коллектив "ПростоТепло.ру"
Александр, добрый день! Спасибо за Ваш отзыв! Зная историю покупки полотенцесушителя, мы отдельно хотим поблагодарить Вас за готовность пойти нам на встречу и купить изделие, несмотря на его небольшой недостаток! Это очень ценно! Заглядывайте снова - будем договариваться о других товарах ) С Уважением коллектив "ПростоТепло.ру"
Алексей Р.
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: самовывоз
Достоинства:
Покупал бойлер заказ 9011С. Забрал самовывозом. Заказ быстро переместили на нужный склад. Проезд на склад в Мытищах удобный, быстро забрал заказ. С менеджером приятно разговаривать.
4 года назад, Москва
Комментарий 102764682
Логотип PROSTOTEPLO.RU
PROSTOTEPLO.RU
Ответ официального представителя магазина
Алексей, добрый день! Огромное Вам спасибо за заказ и отзыв о нашей работе! Уверены, что Ваш новый бойлер будет исправно служить долгие годы. Заглядывайте, если понадобится ещё что-то ) С Уважением коллектив "ПростоТепло.ру"
Алексей, добрый день! Огромное Вам спасибо за заказ и отзыв о нашей работе! Уверены, что Ваш новый бойлер будет исправно служить долгие годы. Заглядывайте, если понадобится ещё что-то ) С Уважением коллектив "ПростоТепло.ру"
александр с.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Доставка до квартиры. Бесплатно.
4 года назад, Балабаново
Комментарий 102755276
Логотип PROSTOTEPLO.RU
PROSTOTEPLO.RU
Ответ официального представителя магазина
Александр, здравствуйте! Спасибо за заказ! Уверены, что краткость Вашего отзыва обусловлена тем, что Ваш тёплый плинтус настолько Вас порадовал, что слов не осталось ) С Уважением коллектив "ПростоТепло.ру"
Александр, здравствуйте! Спасибо за заказ! Уверены, что краткость Вашего отзыва обусловлена тем, что Ваш тёплый плинтус настолько Вас порадовал, что слов не осталось ) С Уважением коллектив "ПростоТепло.ру"
Vasiliy K.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Официальный представитель, предоставление скидки, приемлемая доставка.
Комментарий:
Уже неоднократно покупал в этом магазине - сомнений нет. Советую.
4 года назад, Москва
Комментарий 102755252
Логотип PROSTOTEPLO.RU
PROSTOTEPLO.RU
Ответ официального представителя магазина
Василий, добрый день! Спасибо Вам, что покупаете у нас и оставили чудесный отзыв! Будем рады увидеть Вас снова ) С Уважением коллектив "ПростоТепло.ру"
Василий, добрый день! Спасибо Вам, что покупаете у нас и оставили чудесный отзыв! Будем рады увидеть Вас снова ) С Уважением коллектив "ПростоТепло.ру"
Авдеев Е.
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Широкий ассортимент. Приемлемые цены. Доставили в оговоренный срок.
Комментарий:
Менеджер перезвонил только после моего вопроса о состоянии заказа в чате на сайте.
4 года назад, Москва
Комментарий 102739869
Логотип PROSTOTEPLO.RU
PROSTOTEPLO.RU
Ответ официального представителя магазина
Евгений, добрый день! Спасибо за Ваш заказ и честный отзыв! С менеджером проведем беседу о скорости реакции на заказ. Будем ускоряться :) С Уважением коллектив "ПростоТепло.ру"
Евгений, добрый день! Спасибо за Ваш заказ и честный отзыв! С менеджером проведем беседу о скорости реакции на заказ. Будем ускоряться :) С Уважением коллектив "ПростоТепло.ру"
Игорь Ш.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Доставка точно в указанное время. Причем доставка бесплатная..
Комментарий:
Заказ был быстро принят и доставлен в указанный адрес.
4 года назад, Москва
Комментарий 102657757
Логотип PROSTOTEPLO.RU
PROSTOTEPLO.RU
Ответ официального представителя магазина
Игорь, добрый день! Спасибо за заказ конвекторов Techno и высокую оценку нашей работы! Уверены, что они будут Вас греть долгие годы :) С Уважением коллектив "ПростоТепло.ру"
Игорь, добрый день! Спасибо за заказ конвекторов Techno и высокую оценку нашей работы! Уверены, что они будут Вас греть долгие годы :) С Уважением коллектив "ПростоТепло.ру"
Maxim M.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Низкие цены по сравнению с конкурентами, была бесплатная доставка, оператор связалась несколько раз для уточнений, хотя это было немного навязчиво
Недостатки:
несмотря на то, что товар весил 3 кило, доставка только до подъезда
Комментарий:
в целом приятно, что магазин заботится не только о конкурентности цены, но и об имидже
4 года назад, Москва
Комментарий 102643213
Логотип PROSTOTEPLO.RU
PROSTOTEPLO.RU
Ответ официального представителя магазина
Дорогой Крис, спасибо за заказ и отзыв! Приятные и честные отзывы всегда греют наши сердца) Укажите, пожалуйста, номер заказа, чтобы понять, почему товар не подняли в квартиру, ведь должно было быть иначе ( С Уважением коллектив "ПростоТепло.ру"
Дорогой Крис, спасибо за заказ и отзыв! Приятные и честные отзывы всегда греют наши сердца) Укажите, пожалуйста, номер заказа, чтобы понять, почему товар не подняли в квартиру, ведь должно было быть иначе ( С Уважением коллектив "ПростоТепло.ру"
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Но осадок остался,телефоны не отвечали, товара не было.","pro":"21 июня 2020 был оформлен заказ 37806 полотенцесушитель+терморегулятор ТЕРМА общался с менеджером Юлией Б. 22 июня 2020 был заключен договор на поставку данного товара предоплата 100%. Доставку обещали осуществить в течении 45 рабочих дней на сегодня 10 сентября 2020 года прошло уже 56 рабочих дней. Ранее кормили завтраками что все скоро скоро будет доставлено в РФ из Польши. Телефоны магазина не отвечают +7 495 133-19-20 и +7 800 7-707-404 звонил неоднократно в течении дня. На данный момент попахивает мошеничеством а это статья в УК РФ","contra":"Абсолютно все. . Забрали деньги, товар не доставили. Телефоны не отвечали, не один указанный на сайте. на сайте информация Общество с ограниченной ответственностью «Системы обогрева»\n\nИНН: 5029138762\nКПП: 502901001\nОГРН: 1105029007313\nБИК: 044525716\nр/с: 40702810800000055640 в ВТБ24 (ПАО)\n\nЮр. адрес: 141002, Московская обл., г. Мытищи, ул. Колпакова, д. 2, c. 13, оф. 206\nФакт. адрес: 141002, Россия, Московская область, г. Мытищи, ул. Колпакова, д.2, к. 13, этаж 3, офис 206\nТелефоны:\n+7 (495) 133-19-20\n+7 (800) 7-707-404\nE-mail: info@prostoteplo.ru\nВ договоре указано ИП Мартынова Татьяна Викторовна","type":0,"delivery":0,"deliveredBy":null,"orderId":"заказ 37806 ОТ 21 ИЮНЯ 2020","votes":{"agree":3,"reject":0,"total":3},"photos":[],"videos":[],"region":{"entity":"region","name":"Раменское"},"isProblemResolved":false,"factors":[{"factorId":1,"value":1,"title":"Качество доставки или выдачи товара","factorType":0,"count":1,"factorStatistic":null},{"factorId":0,"value":1,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null},{"factorId":2,"value":1,"title":"Общение","factorType":0,"count":1,"factorStatistic":null},{"factorId":3,"value":1,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null}]}},"offerShowPlace":{},"promo":{},"aggregatePromo":{},"product":{},"vendor":{},"category":{}}}
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