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ЯндексЯндекс
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Отзывы о магазине РайБТ

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Анастасия Демченко
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Покупала кондиционер, был очень хорошо упакован и быстро доставлен. Консультанты вежливые и всегда готовы посоветовать и подсказать. Цены приемлимые. Все на высоком уровне. Рекомендую магазин РайБТ.
3 года назад, Москва
Кристина Неверова
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Товар пришел быстро. Качественный,не дорого. Помогли грамотно установить, без излишек.Теперь буду пользоваться этим сайтом. Всем рекомендую
Недостатки:
Недостатков нет
3 года назад, Москва
наташа а.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
нет.
Недостатки:
Качество обслуживание.
Комментарий:
Заказала 02.05.21г. холодильник Nord NRT 144 032 белого цвета, оператор подтвердила мой заказ,и сказала что доставка будет 04.05.21г.Но подтверждение заказа мне не отправила не на эл. почту . Наследующий день менеджер перезвонил и сказал что доставка переноситься на 05.05.21 т.к. времени не было заказать в другом месте я согласилась. 05.05.21 был суетливый день в связи с переездом. Водитель привез холодильник вечером я осмотрела визуально коробку и подписала акт и отдала деньги. Сразу не обратила внимание что холодильник привезли не тот т.к. название и серия холодильников чем то схожие. При внимательном осмотре обнаружила что привезли холодильник Холодильник NORDFROST NRT 141-332 серого цвета. Позвонила в магазин мне сказали пишите претензию на эл. почту, написала . В ответе мне пишут что я еще должна доплатить 600 рублей за то что один заберут холодильник, а другой привезут. Времени не было менять холодильник оставила этот. но больше в этом магазине заказывать ни чего не буду.
3 года назад, Москва
Mixa Xmel
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Купил водонагреватель Edisson ES 30 V, покупкой очень доволен! Консультант перезвонил оперативно , кратко и по делу разъяснил условия доставки и оплаты.Товар доставили на следующий день до обеда .
Комментарий:
Монтаж нагревателя производили также работники магазина, очень аккуратно и профессионально,-респект ребятам! Отличный магазин с порядочным и вежливым коллективом!
3 года назад, Москва
Кирилл Фастов
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Качество ,цена
Недостатки:
нет
Комментарий:
Покупал кондиционер Toshiba , после оформления заказа практически сразу позвонил продавец и уточнил все по заказу . Доставили через 1 день . По работе все хорошо , работает без сбоев . Рекомендую !
3 года назад, Москва
Анна Т.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Прием заказа: оперативно.
Недостатки:
1. В нарушение п. 4 ст. 26.1 ФЗ «О защите прав потребителей» возвратить магазину товар невозможно. Купила в данном магазине холодильник двухкамерный холодильник Bosch KGN 39UW22R стоимостью 33 109 рублей. Включив его в розетку, я поняла, что данная модель мне не подходит. Холодильник мною не эксплуатировался, продукты не загружались, наклейки не снимались, товарный вид, потребительские свойства и упаковка сохранены. Пункт 3 договора купли-продажи холодильника дублирует пункт 4 статьи 26.1 ФЗ «О защите прав потребителей» о праве покупателя на возврат товара надлежащего качества в течение 7 дней с момента передачи товара. Указанная норма введена законодателем в любых случаях возврата денег за товар, приобретенный дистанционно, поскольку во время заказа его невозможно потрогать, примерить, осмотреть. Я написала претензию в магазин с просьбой вернуть уплаченные за товар деньги и забрать холодильник. Приехал курьер и под предлогом наличия на стенке холодильника микровмятины, обнаруженной при осмотре холодильника с фонарем, отказался забирать товар. По этой же причине магазин отказался вернуть уплаченные за холодильник деньги. Очевидно, что при приемке холодильника от магазина заметить микровмятину невооруженным глазом было невозможно. Также очевидно, что она могла образоваться только при транспортировке холодильника, которую производили работники магазина. Ситуация абсурдна. 2. Информация о юридическом лице, осуществляющем деятельность через интернет-магазин, не соответствует действительности. На сайте указано ООО «Абсолют БТ», по факту договор купли-продажи заключает ООО «Антик». 3. Курьера можно ждать целый день и не дождаться. Все отзывы на эту тему правдивы. 4. Связь с отделом рекламации только по электронной почте, телефона у них нет. 5. Магазин не выдает чеки за оплаченный товар. Звонила, писала, все безрезультатно. Итог. Категорически не советую делать покупки в этом интернет-магазине.
3 года назад, Красногорск
Benyamin Bavaghar
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Продукт высокого качества
Недостатки:
Никто
Комментарий:
Купил сплит-кондиционер Toshiba в магазине raybt.su Я купил, что качество самого кондиционера очень высокое, потому что, когда я его включаю, он вообще не издает никакого звука и сохраняет прохладу во всем доме, но команда установщиков кондиционеров, которая приехала из магазина, также была очень вежливой и Через 2 дня после того, как я заказал кондиционер. Они привезли кондиционер и установили кондиционер, не причинив особого ущерба дому, за что я благодарен магазину.
3 года назад, Москва
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Overall it was very good.The delivery man was well and behaviour is very fine.The product was very good.I like it very much.Thank you so much
Недостатки:
No
Комментарий:
Very happy.
Изменить3 года назад, Москва
Дмитрий
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Недостатки:
Заказ 5341413-04258 Заказывал холодильник, принимали пожилые родители. Кассовый чек не выдали, звонил несколько раз и каждый раз обещали выслать на почту. Без чека возврата денег или гарантийного ремонта не будет. Требуйте чек, не верьте что пришлют позже.
3 года назад, Москва
Елена К.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Нет
Недостатки:
- Звонят для подтверждения заказа рано утром - 1 раз в день. Если не успели взять трубку, - то всё, больше в этот день не позвонят. - Если два раза утром пропущен звонок - менеджер заказ отменяет. - Звонят с рабочего городского, а с менеджером связаться невозможно, не зная добавочный. - Другой менеджер не может ничего сделать с заказом, поэтому он оставляет записку "вашему" менеджеру. И если вам с ним не повезло, то ой. - После согласования доставки заказа цена вдруг оказывается на 25% дороже - потому что "ой, пока вы до нас дозванивались акция на этот товар закончилась" (Т.е. надо самостоятельно проделать всю работу за менеджера и ещё за это заплатить больше.) - Ещё день переговоров (согласовывали с руководством) был согласован другой аналогичный товар за ту же цену.
Комментарий:
В общем, делали два заказа: - Первый раз прошли всё, что описано выше, - Второй раз - за прошедшие несколько дней никто вообще не перезвонил.
3 года назад, Москва
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Также очевидно, что она могла образоваться только при транспортировке холодильника, которую производили работники магазина. Ситуация абсурдна.\n2. Информация о юридическом лице, осуществляющем деятельность через интернет-магазин, не соответствует действительности. На сайте указано ООО «Абсолют БТ», по факту договор купли-продажи заключает ООО «Антик».\n3. Курьера можно ждать целый день и не дождаться. Все отзывы на эту тему правдивы.\n4. Связь с отделом рекламации только по электронной почте, телефона у них нет.\n5. Магазин не выдает чеки за оплаченный товар. Звонила, писала, все безрезультатно. \nИтог. 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Сразу не обратила внимание что холодильник привезли не тот т.к. название и серия холодильников чем то схожие. При внимательном осмотре обнаружила что привезли холодильник Холодильник NORDFROST NRT 141-332 серого цвета. Позвонила в магазин мне сказали пишите претензию на эл. почту, написала . В ответе мне пишут что я еще должна доплатить 600 рублей за то что один заберут холодильник, а другой привезут. Времени не было менять холодильник оставила этот. но больше в этом магазине заказывать ни чего не буду.","pro":"нет.","contra":"Качество обслуживание.","type":0,"delivery":0,"deliveredBy":null,"orderId":null,"votes":{"agree":1,"reject":0,"total":1,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[{"factorId":3,"value":1,"title":"Соответствие товара описанию","factorType":0,"count":1,"factorStatistic":null},{"factorId":1,"value":2,"title":"Качество доставки или выдачи товара","factorType":0,"count":1,"factorStatistic":null},{"factorId":2,"value":2,"title":"Общение","factorType":0,"count":1,"factorStatistic":null},{"factorId":0,"value":2,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null}]},"128472288":{"entity":"review","id":"128472288","isCpa":false,"recommend":true,"shopId":60726,"userId":1373262948,"anonymous":0,"created":1621537674000,"averageGrade":5,"comment":"Покупал кондиционер Toshiba , после оформления заказа практически сразу позвонил продавец и уточнил все по заказу . 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