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ЯндексЯндекс
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Отзывы о магазине РайБТ

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Oleg M.
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Отличные цены. Перезвонили быстро, товар был в наличии. Доставка на уровне, в оговоренные сроки
Недостатки:
Не обнаружено.
Комментарий:
Буду пользоваться.
10 месяцев назад, Москва
Комментарий 100427981
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день, уважаемый покупатель. Благодарим Вас за выбор нашего магазина и приятный отзыв! Делаем все возможное, чтобы покупка оставляла лишь самые приятные впечатления. Желаем всего доброго, отличного настроения и ждем Вас вновь. С уважением, служба контроля качества РайБТ Менеджер Екатерина тел : +7 (495) 983-5-983 доб. 87
Добрый день, уважаемый покупатель. Благодарим Вас за выбор нашего магазина и приятный отзыв! Делаем все возможное, чтобы покупка оставляла лишь самые приятные впечатления. Желаем всего доброго, отличного настроения и ждем Вас вновь. С уважением, служба контроля качества РайБТ Менеджер Екатерина тел : +7 (495) 983-5-983 доб. 87
Юлия Монахова
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
доступное цена/качество.
Недостатки:
пока не выявлено
Комментарий:
заказали газовую колонку горение. нашла "горение"китайскую,потом маркет выдал что есть дешевле,и славенская. мастер посоветовал взять её,как лучшую.2года гарантии,а не год как у китайской и дешевле.техника горение хорошая,у меня плита этой марки,очень надеюсь что колонка прослужит долго и качественно. привезут сказали через 2дня,по факту перенесли ещё на день,и вместо обещанной первой половины дня привезли около 9вечера. заказ номер УУЦБ-027699 .
2 года назад, Санкт-Петербург
Игорь Брусенцев
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
нет
Недостатки:
отвратительное обслуживание, учет товаров на складе, клиентоориентированность.
Комментарий:
отвратительное обслуживание, делал заказ водонагревателя 3.06 через доставку на 6.06. менеджер созвонился, все подтвердили. 6.06 звонит менеджер и сообщает, что на складе данная позиция отсутствует и будет 08.06 и стоить будет она на 660 рублей дороже.
3 года назад, Москва
Антон Сидоров
5
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Самая низкая цена, быстро оформили заказ и оперативно доставили.
Недостатки:
ассортимент
Комментарий:
Благодарю за оперативность, очень вежливые сотрудники. Спасибо.
3 года назад, Москва
Иван П.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
Заказал через сайт холодильник с доставкой. Мне перезвонили из магазина, подтвердили заказ, назначили на завтра - но завтра ничего не привезли и даже не позвонили. Когда же я на следующий день дозвонился до магазина (15 минут музыка в трубке) оказалось, что товара нет и не было на складе. Не рекомендую этот магазин, только потеря времени.
3 года назад, Москва
Илья
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
Заказал холодильник, оперативно ответили, мол есть, послезавтра ждите. На следующий день позвонили, говорят по техническим причинам переносим доставку на один день. Говорю, ладно, хотя планы подстраивал, с работы отпрашивался чтоб вас встретить. На следующий день звонят и по такому же сценарию переносят ещё на день!!! Причём вопрос звучит в привычной формулировке : « вам на день позже актуально?» то есть готовы к тому что уже их пошлют. Короче, перекупы, торгуют тем, чего у них нет. Из-за таких, коммерсантов называют спекулянтами.
3 года назад, Москва
Дмитрий Павлик
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Нету!
Недостатки:
Заказ сделал в чудо магазине. В итоге через два дня перезвонили и сказали что товара уже нет в наличии. Типа пересорт!
Комментарий:
Обходите стороной этот лохотрон
3 года назад, Москва
наташа а.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
нет.
Недостатки:
Качество обслуживание.
Комментарий:
Заказала 02.05.21г. холодильник Nord NRT 144 032 белого цвета, оператор подтвердила мой заказ,и сказала что доставка будет 04.05.21г.Но подтверждение заказа мне не отправила не на эл. почту . Наследующий день менеджер перезвонил и сказал что доставка переноситься на 05.05.21 т.к. времени не было заказать в другом месте я согласилась. 05.05.21 был суетливый день в связи с переездом. Водитель привез холодильник вечером я осмотрела визуально коробку и подписала акт и отдала деньги. Сразу не обратила внимание что холодильник привезли не тот т.к. название и серия холодильников чем то схожие. При внимательном осмотре обнаружила что привезли холодильник Холодильник NORDFROST NRT 141-332 серого цвета. Позвонила в магазин мне сказали пишите претензию на эл. почту, написала . В ответе мне пишут что я еще должна доплатить 600 рублей за то что один заберут холодильник, а другой привезут. Времени не было менять холодильник оставила этот. но больше в этом магазине заказывать ни чего не буду.
3 года назад, Москва
Анна Т.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Достоинства:
Прием заказа: оперативно.
Недостатки:
1. В нарушение п. 4 ст. 26.1 ФЗ «О защите прав потребителей» возвратить магазину товар невозможно. Купила в данном магазине холодильник двухкамерный холодильник Bosch KGN 39UW22R стоимостью 33 109 рублей. Включив его в розетку, я поняла, что данная модель мне не подходит. Холодильник мною не эксплуатировался, продукты не загружались, наклейки не снимались, товарный вид, потребительские свойства и упаковка сохранены. Пункт 3 договора купли-продажи холодильника дублирует пункт 4 статьи 26.1 ФЗ «О защите прав потребителей» о праве покупателя на возврат товара надлежащего качества в течение 7 дней с момента передачи товара. Указанная норма введена законодателем в любых случаях возврата денег за товар, приобретенный дистанционно, поскольку во время заказа его невозможно потрогать, примерить, осмотреть. Я написала претензию в магазин с просьбой вернуть уплаченные за товар деньги и забрать холодильник. Приехал курьер и под предлогом наличия на стенке холодильника микровмятины, обнаруженной при осмотре холодильника с фонарем, отказался забирать товар. По этой же причине магазин отказался вернуть уплаченные за холодильник деньги. Очевидно, что при приемке холодильника от магазина заметить микровмятину невооруженным глазом было невозможно. Также очевидно, что она могла образоваться только при транспортировке холодильника, которую производили работники магазина. Ситуация абсурдна. 2. Информация о юридическом лице, осуществляющем деятельность через интернет-магазин, не соответствует действительности. На сайте указано ООО «Абсолют БТ», по факту договор купли-продажи заключает ООО «Антик». 3. Курьера можно ждать целый день и не дождаться. Все отзывы на эту тему правдивы. 4. Связь с отделом рекламации только по электронной почте, телефона у них нет. 5. Магазин не выдает чеки за оплаченный товар. Звонила, писала, все безрезультатно. Итог. Категорически не советую делать покупки в этом интернет-магазине.
3 года назад, Красногорск
Дмитрий
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Недостатки:
Заказ 5341413-04258 Заказывал холодильник, принимали пожилые родители. Кассовый чек не выдали, звонил несколько раз и каждый раз обещали выслать на почту. Без чека возврата денег или гарантийного ремонта не будет. Требуйте чек, не верьте что пришлют позже.
3 года назад, Москва
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Причём вопрос звучит в привычной формулировке : « вам на день позже актуально?» то есть готовы к тому что уже их пошлют. Короче, перекупы, торгуют тем, чего у них нет. Из-за таких, коммерсантов называют спекулянтами.","type":0,"delivery":0,"deliveredBy":null,"orderId":"012263","votes":{"agree":1,"reject":1,"total":2,"isActive":true},"photos":[],"videos":[],"region":{"entity":"region","name":"Москва"},"isProblemResolved":false,"factors":[{"factorId":0,"value":4,"title":"Скорость обработки заказа","factorType":0,"count":1,"factorStatistic":null},{"factorId":2,"value":4,"title":"Общение","factorType":0,"count":1,"factorStatistic":null}]},"132229776":{"entity":"review","id":"132229776","isCpa":false,"recommend":false,"shopId":60726,"userId":161045136,"anonymous":0,"created":1622967672086,"averageGrade":1,"comment":null,"pro":null,"contra":"Заказал через сайт холодильник с доставкой. 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Вперёд
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