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ЯндексЯндекс
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Отзывы о магазине RBT.ru

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Александр
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Плохой магазин
Способ покупки: доставка
Достоинства:
Привезли заказ в назначенное время.
Недостатки:
Привезли сушильную машину с помятой боковиной. Машина была упакована в заводскую упаковку, которая была целая без видимых повреждений. Возможно, что в РФ везут некондицию с завода, а здесь местный ритейл продает это как новый товар
8 месяцев назад, Москва
Комментарий 165659579
RBT.ru
Ответ официального представителя магазина
Добрый день, Александр. Спасибо за Ваше мнение. Приносим извинения за возникшие неудобства. При доставке Вы можете отказаться от товара, если Вас что-то не устраивает. Надеемся сохранить Вашу лояльность. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU.
Добрый день, Александр. Спасибо за Ваше мнение. Приносим извинения за возникшие неудобства. При доставке Вы можете отказаться от товара, если Вас что-то не устраивает. Надеемся сохранить Вашу лояльность. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU.
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Бесплатная доставка.
Недостатки:
Обман при покупке товара с подарком. Организация доставки заказа.
Комментарий:
Покупала холодильник. По акции в подарок шел миксер. В день доставки позвонили, сказали, что все готово к отправке. Через два часа звонят и говорят, что подарка не будет, а холодильник с витрины. Если хочу не с витрины, то придется подождать пока придет с завода. Отказываюсь от покупки. Через час звонит водитель и спрашивает готова ли я принять заказ. Объясняю, что уже отказалась и брать товар с витрины не буду. Перезванивает еще через 10 минут, говорит, что нашли в заводской упаковке. Холодильник привезли, занесли на этаж, к сотрудникам доставки вопросов нет. Остался неприятный осадок от покупки в целом и обманом с подарочной акцией. Больше в этот магазин не обращусь.
Изменить8 месяцев назад, Красноярск
Комментарий 165659344
RBT.ru
Ответ официального представителя магазина
Людмила, добрый день. Благодарим за отзыв по магазину RBT.RU. По всем указанным проблемам проведем работу. Надеемся в будущем, Вы не столкнетесь с аналогичным обслуживанием. Приносим извинения за возникшие неудобства. Надеемся сохранить Вашу лояльность. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU.
Людмила, добрый день. Благодарим за отзыв по магазину RBT.RU. По всем указанным проблемам проведем работу. Надеемся в будущем, Вы не столкнетесь с аналогичным обслуживанием. Приносим извинения за возникшие неудобства. Надеемся сохранить Вашу лояльность. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU.
Александр П.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Оперативность и точность
Недостатки:
Морозильная камера пришла с разбитой, дыркой стенкой. Сразу проверить не было возможности- на работе. Получал сосед, вскрывать без нас не стал.
Комментарий:
Откликнулись оперативно, скрупулёзно уточнил время, способ и оплата доставки
8 месяцев назад, Магадан
Комментарий 165662417
RBT.ru
Ответ официального представителя магазина
Александр, добрый день. Благодарим за Ваше мнение. Отзывы помогают улучшать качество обслуживания покупателей. Рассчитываем, что в ближайшее время Вы вновь вспомните о магазине RBT.RU и посетите его. Будем рады Вас обслуживать. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU.
Александр, добрый день. Благодарим за Ваше мнение. Отзывы помогают улучшать качество обслуживания покупателей. Рассчитываем, что в ближайшее время Вы вновь вспомните о магазине RBT.RU и посетите его. Будем рады Вас обслуживать. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU.
Александр Усов
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: доставка
Достоинства:
Приехал холодильник в надлежащем состоянии
Недостатки:
Доставку ждал весь день, только к вечеру привезли товар. Не было понимания в какое время ждать свой заказ. Менеджеры магазина объяснили что доставка с10до 22. Вот и пришлось в выходной сидеть ждать, когда привезут!
Комментарий:
В целом привезённый товар работае пока всё нормально.
8 месяцев назад, Новокузнецк
Комментарий 165659890
RBT.ru
Ответ официального представителя магазина
Добрый день, Александр. Благодарим за отзыв. Доставка в пределах города осуществляется в интервале с 10-00 до 22-00. Интервал доставки един для всех покупателей. За 1 час перед осуществлением доставки экспедитор предупреждает о времени визита. Дату доставки необходимо согласовать с менеджером при подтверждении заказа. Все подробные условия услуги "Доставка" размещены на сайте www.rbt.ru. Спасибо, что Вы выбрали для заказа интернет-магазин RBT.RU. Надеемся на дальнейшее сотрудничество. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU
Добрый день, Александр. Благодарим за отзыв. Доставка в пределах города осуществляется в интервале с 10-00 до 22-00. Интервал доставки един для всех покупателей. За 1 час перед осуществлением доставки экспедитор предупреждает о времени визита. Дату доставки необходимо согласовать с менеджером при подтверждении заказа. Все подробные условия услуги "Доставка" размещены на сайте www.rbt.ru. Спасибо, что Вы выбрали для заказа интернет-магазин RBT.RU. Надеемся на дальнейшее сотрудничество. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU
Владимир Кудряшов
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: самовывоз
Достоинства:
Заказал в интернет магазине, соотношение цена качество просто огонь, монитор отличный, 100 Гц, цветопередача отличная, рядом стоял сяоми дороже и изображение на порядок хуже, дизайн монитора тоже порадовал, плоский, безграничный экран, ножка алюминиевая прочная, за эти деньги просто подарок.
Недостатки:
Собирали долго.
Комментарий:
Покупкой доволен на 100%
8 месяцев назад, Челябинск
Комментарий 165662358
RBT.ru
Ответ официального представителя магазина
Добрый день, Владимир. Благодарим за отзыв. Приятно узнать, что покупка, совершенная в нашем магазине, радует Вас. На сайте www.rbt.ru представлен довольно обширный ассортимент товаров. Приглашаем Вас оформлять новые заказы! С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU
Добрый день, Владимир. Благодарим за отзыв. Приятно узнать, что покупка, совершенная в нашем магазине, радует Вас. На сайте www.rbt.ru представлен довольно обширный ассортимент товаров. Приглашаем Вас оформлять новые заказы! С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU
Наталья С.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Мне всё понравилось, начиная со связи менеджера интернет-магазина до подъёма техники в квартиру.
Недостатки:
Нет
Комментарий:
Отличные ребята которые доставили технику, холодильник и стиральную машину. Большое спасибо!
8 месяцев назад, Тольятти
Комментарий 165660179
RBT.ru
Ответ официального представителя магазина
Наталья, добрый день. Благодарим за позитивную обратную связь и высокую оценку магазину RBT.RU. Сотрудники магазина рады обслуживать Ваши новые заказы. До новых встреч на сайте www.rbt.ru. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU
Наталья, добрый день. Благодарим за позитивную обратную связь и высокую оценку магазину RBT.RU. Сотрудники магазина рады обслуживать Ваши новые заказы. До новых встреч на сайте www.rbt.ru. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU
Анастасия Лобанова
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: самовывоз
Достоинства:
Вся техника ,которая есть у меня дома ,вся с вашего магазина ,я просто обожаю ваш магазин
Недостатки:
Нет недостатков
Комментарий:
Отзывчивые , вежливые продавцы и очень уютный магазин
8 месяцев назад, Москва
Комментарий 165660000
RBT.ru
Ответ официального представителя магазина
Добрый день, Анастасия. Спасибо за то, что остаетесь покупателем магазина RBT.RU. Благодарим за позитивный отзыв! Ждем Ваших новых заказов или посещения розничной сети RBT.RU. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU
Добрый день, Анастасия. Спасибо за то, что остаетесь покупателем магазина RBT.RU. Благодарим за позитивный отзыв! Ждем Ваших новых заказов или посещения розничной сети RBT.RU. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU
Екатерина М.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Быстрая доставка, цена на товар была ниже, чем в других магазинах.
9 месяцев назад, Каменск-Уральский
Комментарий 165662459
RBT.ru
Ответ официального представителя магазина
Добрый день, Екатерина. Благодарим за обратную связь. Спасибо, что Вы выбрали для заказа интернет-магазин RBT.RU. Ждем Ваших новых посещений сайта магазина www.rbt.ru. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU
Добрый день, Екатерина. Благодарим за обратную связь. Спасибо, что Вы выбрали для заказа интернет-магазин RBT.RU. Ждем Ваших новых посещений сайта магазина www.rbt.ru. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU
Елена Е.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
На сайте РБТ купила сушилку для овощей и фруктов KITFORT KT-1904. Долго выбирала . Данная модель привлекла достаточной мощностью для требующихся задач, металлическим корпусом и металлическими противнями ., черным цветом корпуса. Выбирала еще, чтобы было комфортно ее поднимать и переносить, хранить. Полный вес 8кг. Без противней еще легче. ВАжен и горизонтальный обдув. Доставили сушилку уже на следующий день. Сушила сливу и физалис. сначала 3 часа при температуре 45 градусов.После этого на ночь оставила сушилку с противнями открытой. Утром сушила 6 часов при температуре 55 градусов. После этого физалис готов. Сливу как более сочную еще поставила на 3 часа при температуре 60 градусов. В результате прекрасный вяленый чернослив получился. Инструкция понятная прилагается. Рекомендую данную сушилку !!!
Недостатки:
нет
Комментарий:
Благоприятные
9 месяцев назад, Новосибирск
Комментарий 150351230
RBT.ru
Ответ официального представителя магазина
Елена , добрый день. Спасибо за отзыв по магазину RBT.RU. К сожалению, Вы не написали номер заказа, не можем проверить его историю. Будем благодарны за дополнительную информацию. Надеемся на продолжение сотрудничества. Ждем новых заказов. С уважением, Оксана Сотрудник отдела контроля качества магазина RBT.RU.
Елена , добрый день. Спасибо за отзыв по магазину RBT.RU. К сожалению, Вы не написали номер заказа, не можем проверить его историю. Будем благодарны за дополнительную информацию. Надеемся на продолжение сотрудничества. Ждем новых заказов. С уважением, Оксана Сотрудник отдела контроля качества магазина RBT.RU.
людмила сокорынина
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Машинка нам понравилась ,и по дизайну и по работоспособности. Работает тихо,множество режимов ,показывает время стирки ,это очень круто))) машинкой пользуемся первый день, надеюсь нас она не подведёт.
Недостатки:
Пока недостатков не выявили )
Комментарий:
Очень огромный минус сотрудникам магазина на Старых Большевиков 82/1 Отвратительное отношение к покупателям !!! Приехали за товаром,захотели посмотреть ,все ли на месте ,как открывается дверца и так далее,а нам говорят типо не покажут ... но показали все равно ,так как мы настояли. Второй момент ,ни какого уважения и знаков приличия ... про лицевую часть машинки говорит "морда лица" и весь разговор был в таком роде . Как будто мы пришли что то за копейку купить !!! Да и вообще не важно за какую сумму приобретается товар, уважение иметь нужно к покупателям .
9 месяцев назад, Екатеринбург
Комментарий 165662447
RBT.ru
Ответ официального представителя магазина
Людмила, добрый день. Благодарим, что нашли время и написали свое мнение по работе магазина. Руководство магазина внимательно отнеслось к указанной информации. Будет проведен анализ по выявлению ошибок, влияющих на качество обслуживания в магазине RBT.RU. Приносим извинения за возникшие неудобства. Надеемся увидеть Ваши новые заказы на сайте магазина RBT.RU. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU.
Людмила, добрый день. Благодарим, что нашли время и написали свое мнение по работе магазина. Руководство магазина внимательно отнеслось к указанной информации. Будет проведен анализ по выявлению ошибок, влияющих на качество обслуживания в магазине RBT.RU. Приносим извинения за возникшие неудобства. Надеемся увидеть Ваши новые заказы на сайте магазина RBT.RU. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU.
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