Яндекс Маркет
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ЯндексЯндекс
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Отзывы о магазине RBT.ru

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Наталья Юрченко
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: самовывоз
Достоинства:
Обслуживание на высоте👍 смартфон выдали запакованный, начислили бонусы и все подробно объяснили👌
Недостатки:
Нет
8 месяцев назад, Самара
Комментарий 165656038
RBT.ru
Ответ официального представителя магазина
Наталья, добрый день. Выражаем благодарность за оценку магазина. Надеемся, Вы вспомните RBT.RU для поиска новых товаров. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU.
Наталья, добрый день. Выражаем благодарность за оценку магазина. Надеемся, Вы вспомните RBT.RU для поиска новых товаров. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU.
Настя Н.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Работа сотрудника Нурсултана, который в течение 3 минут обслужил нас, решив проблему "в два счёта: вынес, проверил товар и рассказал об особенностях использования. Быстро, вежливо и со знанием своего дела. Спасибо ему большое!
Недостатки:
Работа девушки на кассе, которая после распечатки счёта, сказала:"Идите вот к той стойке и ждите. Ждать нужно будет долго, потому что мне некогда." Почему именно её нужно было ждать, насколько долго и почему нас не мог обслужить другой сотрудник, осталось "за кадром". Как оказалось можно было справиться с обслуживанием и без "занятой" сотрудницы.
Комментарий:
Магазин РБТ г.Тюмень ТЦ Южный
8 месяцев назад, Тюмень
Комментарий 165656861
RBT.ru
Ответ официального представителя магазина
Добрый день. Благодарим за обратную связь. Будем отрабатывать предоставленную информацию, для повышения качества обслуживания покупателей. Надеемся, Вы сохраните лояльность к магазину RBT.RU и будете оформлять новые заказы. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU.
Добрый день. Благодарим за обратную связь. Будем отрабатывать предоставленную информацию, для повышения качества обслуживания покупателей. Надеемся, Вы сохраните лояльность к магазину RBT.RU и будете оформлять новые заказы. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU.
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: самовывоз
Достоинства:
все хорошо. товар пришел быстрее обещанного срока доставки. отпустили и проверили быстро.
Изменить8 месяцев назад, Казань
Комментарий 165656593
RBT.ru
Ответ официального представителя магазина
Добрый день. Благодарим за высокую оценку нашей работы! Всегда рады обслуживать Вас. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU
Добрый день. Благодарим за высокую оценку нашей работы! Всегда рады обслуживать Вас. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU
Дмитрий К.
4
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Достоинства:
Быстро заказал ноутбук на сайте. Правда сайт кривоват, и пришлось немного изменить поиск, чтобы выдал информацию, что ноутбук в наличии. После оформления заказа должен был поступить звонок, но он где-то потерялся. Пришёл в магазин, а заказ уже на кассе. Включил ноутбук, проверил, порадовался, что всё отлично и купил.
Недостатки:
Мелкие недостатки в работе сайта
Комментарий:
В целом всё хорошо. После покупки пришли бонусы, что приятно.
8 месяцев назад, Тюмень
Комментарий 165656579
RBT.ru
Ответ официального представителя магазина
Дмитрий, добрый день. Благодарим за Ваше мнение. Отзывы помогают улучшать качество обслуживания покупателей. Рассчитываем, что в ближайшее время Вы вновь вспомните о магазине RBT.RU и посетите его. Будем рады Вас обслуживать. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU.
Дмитрий, добрый день. Благодарим за Ваше мнение. Отзывы помогают улучшать качество обслуживания покупателей. Рассчитываем, что в ближайшее время Вы вновь вспомните о магазине RBT.RU и посетите его. Будем рады Вас обслуживать. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU.
Светлана О.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: самовывоз
Достоинства:
Скорость обслуживания, вежливость
8 месяцев назад, Сатка
Комментарий 165656566
RBT.ru
Ответ официального представителя магазина
Добрый день, Светлана. Благодарим за положительный отклик! Вновь ждем Вас на сайте www.rbt.ru. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU
Добрый день, Светлана. Благодарим за положительный отклик! Вновь ждем Вас на сайте www.rbt.ru. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU
Валентина
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Доставка вовремя, за час до приезда предупредили.
Недостатки:
Долгое ожидание дня доставки, но оно того стоило
Комментарий:
Покупали технику 3 единицы, все работает, хотя отзывы конечно напугали. На бонусы купили водонагреватель сегодня привезли, еще и бесплатная доставка. Уже установили, довольны
8 месяцев назад, Москва
Комментарий 165656731
RBT.ru
Ответ официального представителя магазина
Добрый день. Благодарим за положительный отзыв. Мы рады, что Вы остались довольны обслуживанием магазина RBT.RU. Будем стремиться и в перспективе радовать Вас качеством выполняемых услуг! Ждем Ваших новых заказов или посещения розничной сети RBT.RU. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU
Добрый день. Благодарим за положительный отзыв. Мы рады, что Вы остались довольны обслуживанием магазина RBT.RU. Будем стремиться и в перспективе радовать Вас качеством выполняемых услуг! Ждем Ваших новых заказов или посещения розничной сети RBT.RU. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Недостатки:
Служба поддержки нулевая Задержали доставку, звоню в поддержку, да да все решим перезвоним, в итоге за час никто не звонит, в итоге три раза в поддержку сам звонил Доставку предложили выбрать с 10-15, с 15-22 Выбрал первую половину дня, в итоге мне привезли в 19 часов Доставщики позвонили в 16:40, сказали что через 40 минут будут, перезвонил им через 1,5 часа , сказали что через 10 минут будут, в итоге к 19 подъехали 👍день потерян полностью Никому не советую данный магазин !!!!не тратье свои нервы
Изменить8 месяцев назад, Оренбург
Комментарий 165656831
RBT.ru
Ответ официального представителя магазина
Дмитрий, добрый день. Благодарим за отзыв по магазину RBT.RU. По всем указанным проблемам проведем работу. Надеемся в будущем, Вы не столкнетесь с аналогичным обслуживанием. Приносим извинения за возникшие неудобства. Надеемся сохранить Вашу лояльность. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU.
Дмитрий, добрый день. Благодарим за отзыв по магазину RBT.RU. По всем указанным проблемам проведем работу. Надеемся в будущем, Вы не столкнетесь с аналогичным обслуживанием. Приносим извинения за возникшие неудобства. Надеемся сохранить Вашу лояльность. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU.
Михаил Пашков
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Способ покупки: доставка
Достоинства:
Быстро, товар не витринный
8 месяцев назад, Челябинск
Комментарий 165656605
RBT.ru
Ответ официального представителя магазина
Добрый день, Михаил. Благодарим за положительный отклик! Вновь ждем Вас на сайте www.rbt.ru. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU
Добрый день, Михаил. Благодарим за положительный отклик! Вновь ждем Вас на сайте www.rbt.ru. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU
Ольга Яблонская
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Отличный магазин
Достоинства:
Спасибо за быструю доставку. Приятные , вежливые сотрудники.
8 месяцев назад, Челябинск
Комментарий 165656841
RBT.ru
Ответ официального представителя магазина
Добрый день, Ольга. Благодарим за отзыв. Ждем Ваших новых заказов или посещения розничной сети RBT.RU. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU
Добрый день, Ольга. Благодарим за отзыв. Ждем Ваших новых заказов или посещения розничной сети RBT.RU. С уважением, Евгения Сотрудник отдела контроля качества магазина RBT.RU
ВАСИЛИЙ ШИШ
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Хороший магазин
Способ покупки: самовывоз
Достоинства:
качество
Недостатки:
нет инструкции
8 месяцев назад, Новокузнецк
Комментарий 165656884
RBT.ru
Ответ официального представителя магазина
Василий, добрый день. Благодарим за обратную связь. Для анализа ситуации просим указать номер заказа. С уважением, Евгения. Сотрудник отдела контроля качества магазина RBT.RU.
Василий, добрый день. Благодарим за обратную связь. Для анализа ситуации просим указать номер заказа. С уважением, Евгения. Сотрудник отдела контроля качества магазина RBT.RU.
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