очень быстрая доставка СДЕК, подробная информация о прохождении (доставки)
Недостатки:
товар не качественный, видимо долго провалялся на складе, из-за этого не совпадают геометрические размеры. После замены ремкомплекта уплотнений на мойке высокого давления Comet насос потёк больше чем на изношенных манжетах. Не понятно из какого материла сделаны манжеты, жёсткие внутренний размер на 0,5мм больше, наружный меньше.
на сайте нет нормального каталога товаров.
Комментарий:
Очень дорого, да ладно если бы еще подошло и работало!
Деньги выкинуты на ветер
Даниил, добрый день!
Приносим извинения за доставленные неудобства.
Касательно оплаты доставки. К сожалению, в системе была неправильно оформлена заявка на доставку. Возврат предварительно оплаченной доставки осуществлен, сроки возврата соблюдены.
По поводу брака у пылесоса. Мы не получали от Вас сообщений на этот счет. Просьба связаться с отделом сервиса, решим все возникшие вопросы!
Желаем хорошего дня!
Даниил, добрый день!
Приносим извинения за доставленные неудобства.
Касательно оплаты доставки. К сожалению, в системе была неправильно оформлена заявка на доставку. Возврат предварительно оплаченной доставки осуществлен, сроки возврата соблюдены.
По поводу брака у пылесоса. Мы не получали от Вас сообщений на этот счет. Просьба связаться с отделом сервиса, решим все возникшие вопросы!
Желаем хорошего дня!
Здравствуйте Руслан. Искренне не понимаем Вашего негодования и отрицательного отзыва о нашей работе. Тип доставки вы самостоятельно выбрали при оформлении заказа через корзину, стоимость рассчиталась автоматически, вы ее видели ещё до оплаты заказа.
Заказ (стоимость товара и доставки) вы оплатили онлайн, перед отправкой, дополнительной оплаты с вас транспортная компания не взяла.
Оповещение с ссылкой на отслеживание было отправлено на ваш почтовый адрес в день отправки. Также трек номер был выгружен в личный кабинет, где вы могли отслеживать статус отправления.
Возможно мы что-то упустили, если так, просьба связаться с нами, для выяснения всех обстоятельств.
Здравствуйте Руслан. Искренне не понимаем Вашего негодования и отрицательного отзыва о нашей работе. Тип доставки вы самостоятельно выбрали при оформлении заказа через корзину, стоимость рассчиталась автоматически, вы ее видели ещё до оплаты заказа.
Заказ (стоимость товара и доставки) вы оплатили онлайн, перед отправкой, дополнительной оплаты с вас транспортная компания не взяла.
Оповещение с ссылкой на отслеживание было отправлено на ваш почтовый адрес в день отправки. Также трек номер был выгружен в личный кабинет, где вы могли отслеживать статус отправления.
Возможно мы что-то упустили, если так, просьба связаться с нами, для выяснения всех обстоятельств.
заказал пенную насадку ls3 ночью, часа в 3, менеджер позвонил на следующий день как и положенно, но вечером в 17 часов, а не с утра как все нормальные магазины и сказал, что доставка через 2 дня, конечно я отказался от заказа
Добрый день, Александр! Вынуждены признать, что 12 ноября 2015 года с 13.00 по 20.00 на сайте были технические неполадки с корзиной магазина. Вечером этого же дня неполадки были устранены.
В качестве компенсации за доставленное неудобство готовы предложить особые условия на Ваш заказ.
Добрый день, Александр! Вынуждены признать, что 12 ноября 2015 года с 13.00 по 20.00 на сайте были технические неполадки с корзиной магазина. Вечером этого же дня неполадки были устранены.
В качестве компенсации за доставленное неудобство готовы предложить особые условия на Ваш заказ.
Читать дальше
Ещё 376 человек поставили магазину оценку, но ничего не написали о нём
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