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ЯндексЯндекс
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Отзывы о магазине SA.RU

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Ольга
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Наличие нужного товара. Шиномонтаж по акции в подарок.
Комментарий:
Покупал шины в Балашихе. Устанавливали на шиномонтаже там же. Официально нет утилизации старых шин. В шиномонтаже предложили утилизировать за 600руб. Предложил 200руб., как в других шиномонтажах - мне сказали: "Загружай и увози свои колеса сам и так шиномонтаж на халяву"... Пришлось заталкивать в машину комплект зимних колес в сборе и старые летние шины. Да и колеса отбаллансировали так, что при 100 км/ч побивают. Придется ехать в другой шиномонтаж исправлять. Короче,вот такой он у них "шиномонтаж в подарок"...
6 лет назад, Москва
Комментарий 100576796
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Для улучшения качества обслуживания укажите номер Вашего заказа или адрес магазина.
Добрый день! Для улучшения качества обслуживания укажите номер Вашего заказа или адрес магазина.
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Нету
Недостатки:
Горе интернет магазин, не рекомендую, поздняя доставка,операторы хамят, заказал одно привезли со всем другое.
Изменить6 лет назад, Москва
Комментарий 100459243
Имя скрыто
Отзыв оставлен не ошибочно.
Отзыв оставлен не ошибочно.
Комментарий 100459317
Официальный представитель магазина
Ответ официального представителя магазина
Укажите номер заказа или другие данные по которым можно понять, что заказ был оформлен именно в нашем магазине.
Укажите номер заказа или другие данные по которым можно понять, что заказ был оформлен именно в нашем магазине.
Andrey
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
заказал диски. быстро ответили и обработали. цена минимальна. привезли оперативно. диски неплохие.
Недостатки:
один диск привезли увы не тот. сверловка иная, сразу не заметить при приемке. и замену жду уже 3-й день. т.е. исправление недостатков - относят на последний план. Сперва продажи - недовольные после. Машина повисла в шиномонтаже. Три дня пешком, испорченный выходной в пустом ожидании. курьер приехал совсем в ночь. Итог: попал на оплату второго вынужденного шиномонтажа 1 колеса с полным повторным переобуванием всей машины, выброшенный вентиль (один испорчен), и потерю времени. При звонке и жалобах начинается калейдоскоп замены менеджеров - переключения, каждому все рассказывать заново. В итоге довели-таки.
Комментарий:
Вроде хороший магазин, но только до первой ошибки. А далее клиента просто посылают. И не важно сезон или нет, вопрос в отношении. Хотя ошибку решили в итоге, и на том спасибо. Советую очень внимательно все проверяйте без оглядки на время.
6 лет назад, Красногорск
Комментарий 100117453
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Приносим извинения за доставленные неудобства.
Добрый день! Приносим извинения за доставленные неудобства.
Михаил Кучеров
5
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Близко к моему дому, удобный подъезд
Недостатки:
Работник шиномонтажа , МКАД 62км, вл.7 (АЗС "Роснефть") (26.10.2017 в 9.00) откровенный пофигист и саботажник, сказал ему лучше мазать обод шины, чтобы не повредить- буркнул " надо доплачивать, отойдите , не мешайтесь!" вообще стал мазать только с верхней стороны. После продолжил мутить с балансировкой, т.е. колесо насаживал небрежно, причем так умело, что диски колбасило и яйцом и восьмеркой. Так и балансировал. Невменяемый паренёк, причем главный ему не указ.
Комментарий:
Хороший магазин, но все портит нерадивый персонал
6 лет назад, Москва
Комментарий 100228586
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте. Приносим свои извинения за доставленные неудобства. По Вашему случаю будет проведено разбирательство.
Здравствуйте. Приносим свои извинения за доставленные неудобства. По Вашему случаю будет проведено разбирательство.
Дмитрий
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
не заметил
Недостатки:
все происходящее
Комментарий:
Информационное сообщение с сайта Шины и диски SA.RU Москва Уважаемый(ая) Дмитрий Вы сделали заказ. После от них не ответа ни привета. Сам звонил два раза 22.10 и 24.10 , оба раза сказали что машина с заказом будет завтра... кормят завтраками ... прошло на сегодня шесть дней и тишина. Некто так и не звонил, что машина пришла...Так что сами думайте заказывать у них или время терять в ожидании и надежде.
6 лет назад, Котельники
Комментарий 100228538
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте. Приносим свои извинения за доставленные неудобства. По Вашему случаю будет проведено разбирательство.
Здравствуйте. Приносим свои извинения за доставленные неудобства. По Вашему случаю будет проведено разбирательство.
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Большой выбор. Возможность купить шины и диски в одном месте
Недостатки:
Нет
Изменить6 лет назад, Ивантеевка
Комментарий 100047431
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Спасибо за отзыв. Надеемся видеть Вас в числе наших постоянных покупателей. Удачи на дорогах! С уважением, администрация интернет-магазина SA.ru ****************************************************************** SA.ru широкий выбор шин и дисков по низким ценам. Добавьте наш интернет-магазин www.sa.ru в закладки. Присоединяйтесь: vk.com/sa__ru
Добрый день! Спасибо за отзыв. Надеемся видеть Вас в числе наших постоянных покупателей. Удачи на дорогах! С уважением, администрация интернет-магазина SA.ru ****************************************************************** SA.ru широкий выбор шин и дисков по низким ценам. Добавьте наш интернет-магазин www.sa.ru в закладки. Присоединяйтесь: vk.com/sa__ru
Александр Ш.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: доставка
Достоинства:
Скорость обработки заказа
Недостатки:
Обманывают
Комментарий:
Добрый день! Заказал в этом магазине зимние шины Мишлен 235/55/19 Т105 LATITUDE X-ICE NORTH 2 XL. На сайте написано, "При покупке комплекта зимних шин Michelin (4шт.) в интернет-магазине SA.RU, Вы можете воспользоваться услугой шиномонтажа БЕСПЛАТНО! Срок проведения акции на зимние шины с 24 августа по 15 декабря 2017 года" Привезли на следующий день. Водитель выдал чек и накладную. Купона на бесплатный шиномонтаж нет. Звоню в офис трубку берет милая девушка, объясняю ей ситуацию, она переключает меня на менеджера. Молодой человек сказал мне, что на данную модель акция не распространяется, а распространяется на модель Мишлен 235/55/19 Т105 LATITUDE X-ICE NORTH 2 XL+ Говорю, что на сайте про модели ни слова, написано, что на указаны марки прозводителей. Менеджер сказал, что посмотрит информацию на сайте и перезвонит. Перезванивает девушка и говорит, что данная модель продается по распродаже и акция на нее не распространяется. Здорово. При продаже менеджер ни слова не сказал, что данный товар в акции не участвует. Менеджера вроде зовут Светлана - "отдельное спасибо" что на столько полно представляете информацию о товаре своим клиентам. Клиентоориентированность у данной компании "на высшем уровне".
6 лет назад, Москва
Комментарий 100026405
Официальный представитель магазина
Ответ официального представителя магазина
Добрый день! Вся информация о товаре и акциях представлена на сайте. Шины участвующие в акциях имеют специальный информационный баннер. В ближайшее время с Вами свяжется Наш специалист. Удачи на дорогах! С уважением, администрация интернет-магазина SA.ru ****************************************************************** SA.ru широкий выбор шин и дисков по низким ценам. Добавьте наш интернет-магазин www.sa.ru в закладки. Присоединяйтесь: vk.com/sa__ru
Добрый день! Вся информация о товаре и акциях представлена на сайте. Шины участвующие в акциях имеют специальный информационный баннер. В ближайшее время с Вами свяжется Наш специалист. Удачи на дорогах! С уважением, администрация интернет-магазина SA.ru ****************************************************************** SA.ru широкий выбор шин и дисков по низким ценам. Добавьте наш интернет-магазин www.sa.ru в закладки. Присоединяйтесь: vk.com/sa__ru
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Все как обычно, без скрытых недостатков.
Комментарий:
К качеству быстро привыкаешь :)
Изменить6 лет назад, Тверь
Комментарий 100001566
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте. Спасибо Вам за отзыв. Удачи на дорогах! С уважением, администрация интернет-магазина SA.ru ****************************************************************** SA.ru широкий выбор шин и дисков по низким ценам. Добавьте наш интернет-магазин www.sa.ru в закладки. Присоединяйтесь: vk.com/sa__ru
Здравствуйте. Спасибо Вам за отзыв. Удачи на дорогах! С уважением, администрация интернет-магазина SA.ru ****************************************************************** SA.ru широкий выбор шин и дисков по низким ценам. Добавьте наш интернет-магазин www.sa.ru в закладки. Присоединяйтесь: vk.com/sa__ru
Сергей
3
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Самое главное достоинство магазина - это работа менеджеров после продажи товара, они идут на встречу и могут даже вернуть деньги за плохой товар. Огромное им спасибо за это! А перед продажей Вам объяснят одно, а продадут другое. Все достоинства самих шин Nokian Tyres Hakkapeliitta 7 XL 185/70 R14 92T обнулились после их покупки в магазине SA.RU Я покупал второй раз в этом магазине, Первый раз пришли новые и хорошие шины, но вот второй пришли шины 2012 года, при этом в карточке товара не было, что шины старые! После моего обращения в магазин, примерно через неделю мне перезвонили и сказали, что можно вернуть шины, но новых таких в магазине нет. Поэтому мы сошлись на скидке в 10% на устаревший товар и я их оставил себе. Правда деньги еще не пришли, но обещали.
Недостатки:
Товар устаревший и просроченный. ВАЖНО! При покупке в данном магазине нужно понимать, что Вы получите шины по усмотрению продавца, т.е. какой товар залежался, тот и "пропихнут", простите. Мой опыт с магазином SA.RU Купил зимние шины Nokian Tyres зимние 185/70R14 На странице с товаром на сайте не было написано, что они очень старые, т.к. выпущены в 2012 году и пролежали на складе. Гарантия на новые шины 5 лет, поэтому менеджер сайта SA.RU решил их спихнуть и написал просто "Со скидкой" Меня кинули и прислали шины 2012 года!!! Заметил год выпуска мастер, который уже монтировал шины. Я позвонил в магазин SA.RU, ответила девушка и на повышенных тонах решила мне объяснить кто прав! Пыталась доказать мне, что на шины 6 лет гарантия..., что я их уже монтировал и я не прав... Когда я сделал замечание о некорректном разговоре, она сказала, что перезвонит... Воз и ныне там. Не перезвонили...
Комментарий:
Друзья, ДУМАЙТЕ, ЕСЛИ СОБЕРЕТЕСЬ ПОКУПАТЬ ТОВАРЫ В ЭТОМ МАГАЗИНЕ. Простите, Закон о защите Прав потребителя гласит, что в течение 7 дней магазин должен принять меры по устранению недостатков или вернуть деньги!
6 лет назад, Москва
Комментарий 100228597
Официальный представитель магазина
Ответ официального представителя магазина
Здравствуйте. Приносим свои извинения за доставленные неудобства. По Вашему случаю будет проведено разбирательство.
Здравствуйте. Приносим свои извинения за доставленные неудобства. По Вашему случаю будет проведено разбирательство.
Комментарий 100228798
Здравствуйте! Проблема решена, благодаря вниманию менеджера Евгении Шубиной. Она очень внимательно отнеслась к делу. Мне была предоставлена скидка на купленный товар и возвращена переплата. Дело в том, что у Вас покупал не первый раз, поэтому эта ситуация и для меня неожиданна. Если Вы будете указывать на сайте достоверную информацию по товару, то подобные ситуации не будут повторяться. Удачи Вам в бизнесе. С наступающим Новым годом!
Здравствуйте! Проблема решена, благодаря вниманию менеджера Евгении Шубиной. Она очень внимательно отнеслась к делу. Мне была предоставлена скидка на купленный товар и возвращена переплата. Дело в том, что у Вас покупал не первый раз, поэтому эта ситуация и для меня неожиданна. Если Вы будете указывать на сайте достоверную информацию по товару, то подобные ситуации не будут повторяться. Удачи Вам в бизнесе. С наступающим Новым годом!
Галина Попова
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Ужасный магазин
Способ покупки: самовывоз
Достоинства:
Мутная конторка!!!!!!!!!
Недостатки:
Не вздумайте!!!!!! Заказывать!!!!!! Заказал шины через три дня позвонили сказали доставили в магазин. через два дня перезваниваю спрашиваю можно в воскресенье заказ забрать сказали Ок. Сегодня приезжаю менеджер говорит ваши шины оказывается продал стажёр Я в шоке!!! Я проехал 200 км!!!!!!!!
6 лет назад, Екатеринбург
Комментарий 6675759
Официальный представитель магазина
Ответ официального представителя магазина
Ваш заказ был принят и обработан 12 июля. Т.к. в течении 8 дней за шинами ни кто не приехал они были сняты с резерва и проданы 20 июля. Если Вы вспомните имя менеджера с которым согласовали дату самовывоза на 23 число, то мы сможем провести разбирательство по данному случаю.
Ваш заказ был принят и обработан 12 июля. Т.к. в течении 8 дней за шинами ни кто не приехал они были сняты с резерва и проданы 20 июля. Если Вы вспомните имя менеджера с которым согласовали дату самовывоза на 23 число, то мы сможем провести разбирательство по данному случаю.
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Заказал в этом магазине зимние шины Мишлен 235/55/19 Т105 LATITUDE X-ICE NORTH 2 XL. На сайте написано, \"При покупке комплекта зимних шин Michelin (4шт.) в интернет-магазине SA.RU, Вы можете воспользоваться услугой шиномонтажа БЕСПЛАТНО! \nСрок проведения акции на зимние шины с 24 августа по 15 декабря 2017 года\"\nПривезли на следующий день. Водитель выдал чек и накладную. Купона на бесплатный шиномонтаж нет. Звоню в офис трубку берет милая девушка, объясняю ей ситуацию, она переключает меня на менеджера. Молодой человек сказал мне, что на данную модель акция не распространяется, а распространяется на модель Мишлен 235/55/19 Т105 LATITUDE X-ICE NORTH 2 XL+ Говорю, что на сайте про модели ни слова, написано, что на указаны марки прозводителей. Менеджер сказал, что посмотрит информацию на сайте и перезвонит. Перезванивает девушка и говорит, что данная модель продается по распродаже и акция на нее не распространяется. 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