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Отзывы о магазине SAMSUNG

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Отзывы

Сортировать:

по дате по оценке по полезности

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Андрей З.

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Отличный магазин

Способ покупки: доставка

Достоинства:: Быстрая обработка заказа, доставка бесплатная с подъемом

2 года назад, Новосибирск

Комментарий 150713873

SAMSUNG

2 года назад

Добрый день, Андрей! Примите нашу искреннюю благодарность за замечательный отзыв! Рады, что Вы оценили нашу бесплатную доставку. Будем рады и дальше видеть Вас в числе наших клиентов.😊

Имя скрыто

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Отличный магазин

Способ покупки: доставка

Достоинства:: Доставили неоплаченный предзаказ с трейд-ин по первоначальным условиям, хоть и с задержкой, несмотря на всем известные события конца февраля 2022г.

Изменить2 года назад, Москва

Комментарий 150702618

SAMSUNG

2 года назад

Здравствуйте! Спасибо, что поделились впечатлениями о покупке в нашем интернет-магазине. Рады, что Вы остались довольны свой покупкой.😊 Желаем Вам только положительных эмоций от использования!

Имя скрыто

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Отличный магазин

Способ покупки: доставка

Достоинства:: Работа операторов интернет магазина, качество товара и упаковки.

Недостатки:: Нет

Комментарий:: Неоднократно заказывал товары через интернет-магазин Samsung и планирую пользоваться в дальнейшем.

Изменить2 года назад, Москва

Комментарий 150658139

SAMSUNG

2 года назад

Добрый день! Большое спасибо Вам за отзыв. Мы рады, что Вы не в первый раз доверяете нам. Надеемся на новые встречи! Хорошего дня.

александр

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Ужасный магазин

Способ покупки: покупка в магазине

Достоинства:: Не могу сказать телефон сломался на 3 день

Недостатки:: Качество , срок работы 3 дня, новый телефон в фирменном магазине самсунг 21fe 256 гб.

Комментарий:: 5 апреля купил жене в Официальном магазине Самсунг г. Липецк телефон самсунг 21fe 256гб., 69990 р. 7 апреля пришло обновление и телефон перестал принимать пароль. Вот тут начался кошмар - магазин направил в сервисный центр, который за деньги предложил разблокировать при этом все данные будут утеряны, приехали обратно в магазин попросили поменять или вернуть деньги - нет, надо сначала сдать на проверку качества на несколько дней, обратите внимание в заявлении на сдачу пункт что я не возражаю что данные будут потеряны (написал что я против). Звонки на горячую линии к положительному результату не привели, там всем все равно про вашу проблему. Итог - сидим без телефона и денег и возможно все данные утеряны. При этом спросили продавца, что если телефон заработает но данные не сохранятся, можно ли вернуть деньги - ответ нет, т.е. при такой же поломке опять данные будут утеряны, новая карусель с ремонтом - офигеть фот это мировой бренд. Я специально покупал телефон хорошего бренда, что бы не ломался и брал в официальном магазине чтобы не было проблем, а все наоборот - так зачем нужно брать дорогой бренд Самсунг и в официальном магазине, такая компания а оказалось...

2 года назад, Липецк

Комментарий 150658163

SAMSUNG

2 года назад

Добрый день, Александр! Нам очень жаль, что Вы столкнулись с подобной ситуацией. Примите наши искренние извинения за возможные неудобства. Мы каждый день работаем над тем, чтобы таких ситуаций не было, поверьте! Пусть Ваши новые покупки будут удачными. Хорошего дня!

Станислав Щ.

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Отличный магазин

Способ покупки: самовывоз

Достоинства:: Все как и обещано по предзаказу, очень порадовало!

Недостатки:: Недостаток не существенный, самовывоз, но это связанно с геолокацией. Так что повторюсь, не существенно.

Комментарий:: Только положительные, все супер!

2 года назад, Москва

Комментарий 150658144

SAMSUNG

2 года назад

Здравствуйте, Станислав! Вы даже не представляете как мы рады, что Вы остались довольны покупкой и нашим сервисом. Желаем Вам только удачных покупок и хорошего настроения!

Имя скрыто

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Хороший магазин

Способ покупки: доставка

Достоинства:: Клиентоориентирлванность

Недостатки:: Сроки и выбор компании доставки

Изменить2 года назад, Пермь

Комментарий 150652526

SAMSUNG

2 года назад

Добрый день! Искренне благодарим Вас за отзыв. Они помогают нам улучшать наш сервис. Пусть Ваши покупки будут приятными, а день хорошим!

Sasha Lextor

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Отличный магазин

Способ покупки: доставка

Достоинства:: Сам товар, одни достоинства.

Недостатки:: Доставка через компанию КСЕ (это самая ужасная служба доставки) были проюлемы с оплатой со стороны компании и за несколько дней из 10 специалистов ни один не помог с разрешением вопроса.

2 года назад, Москва

Комментарий 150652557

SAMSUNG

2 года назад

Здравствуйте, Sasha! Благодарим за отзыв. Нам важно Ваше мнение. Мы каждый день работаем над улучшением нашего сервиса. Желаем Вам приятного использования. Отличного дня!

Имя скрыто

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Отличный магазин

Способ покупки: доставка

Достоинства:: Спасибо, что исполнили заказ по ценам предзаказа, несмотря на сложившуюся ситуацию.

Недостатки:: Пришлось ждать доставку.

Изменить2 года назад, Москва

Комментарий 150765679

SAMSUNG

2 года назад

Добрый день. Благодарим, что Вы нашли время поделиться впечатлениями о покупке в интернет-магазине Samsung. Рады, что Вы дождались свой заказ. Приносим свои искренние извинения за ожидание, к сожалению, сроки доставки увеличились в связи с задержками в авиа и жд-сообщении. Желаем только положительных эмоций от использования:)

Сергей Карюгин

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Отличный магазин

Способ покупки: доставка

Достоинства:: Информирование об изготовлении телефона, ответы на вопросы, быстрая доставка

2 года назад, Москва

Комментарий 150635121

SAMSUNG

2 года назад

Здравствуйте, Сергей! Рады, что Вы выбрали Samsung. Это отличный выбор🥰 Желаем Вам приятного использования, будем ждать Вас снова в качестве покупателя.

OBA 1

Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин

Отличный магазин

Способ покупки: доставка

Достоинства:: Заказ доставили, всё отлично

2 года назад, Москва

Комментарий 150631160

SAMSUNG

2 года назад

Добрый день! Спасибо Вам за отзыв. Рады, что покупка в нашем интернет-магазине принесла Вам положительные эмоции. Желаем удачных покупок и хорошего настроения!

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