На вторую квартиру брал полотенцесушитель. Сегодня вечером доставили и сразу же установили. Потому сейчас пишу отзыв, дабы похвалить. Браво, профессионалам своего дела!
Приобрел в этом магазине акриловую ванну. Очень порадовало меня быстрая доставка. На следующий день привезли, без опозданий. Отличные ребята! Такое обслуживание оцениваю на пять баллов.
Руководитель магазина и сотрудники после жалоб в их адрес заказ все таки не отправили, уплаченные деньги не вернули
Комментарий:
Заказал душ и смеситель термостатный Hansgrohe, оплатил 7 сентября. По прошествии времени звонил/писал менеджерам и генеральному директору SAN4YOU (ООО "Ес-2"), кормили обещаниями отправить "завтра" или в течение 1-2 дней. Написал заявление (жалобу) о возврате денег. А это ни много, ни мало 29700 руб. По закону выждал 10 дней, деньги не вернули. Подаю в суд и заявление в полицию по факту мошенничества (статья 159 УК РФ)
Добрый день, уважаемый автор!
Вас приветствует отдел контроля качества магазина www.san4you.ru. Денежные средства по Вашему заказу были возвращены 29 сентября 2021 г. Извините за неудобства.
С уважением,
Отдел контроля качества магазина www.san4you.ru
8 800 707-54-59
quality@san4you.ru
Добрый день, уважаемый автор!
Вас приветствует отдел контроля качества магазина www.san4you.ru. Денежные средства по Вашему заказу были возвращены 29 сентября 2021 г. Извините за неудобства.
С уважением,
Отдел контроля качества магазина www.san4you.ru
8 800 707-54-59
quality@san4you.ru
Быстрая доставка! Оформил заказ во вторник, а в среду - получил. И курьер нормальный: позвонил заранее, с проверкой не торопил. Покупкой и обслуживанием - доволен!
С менеджером быстро нашли общий язык, и он мне подобрал максимально удобное для доставки время. Привезли заказ точно в срок, поэтому никаких претензий нет. Логистика работает отлично, пожелания клиента учитываются
При быстром заказе оператор позвонил в течении 1минуты, товар доставили в оговорённый срок, экспедитор позвонил 2 раза: за 40 мин.до доставки и по приезду,был вежлив, обходителен,вместе проверили качество и комплектацию заказанного товара- всё отлично, товарный ,кассовый чек, инструкция, гарантийный талон были в наличии
Быстрое обслуживание и внимательное отношение к клиенту
Комментарий:
Заказывал душевую кабину. Курьер доставил на следующий день. Мы с ним вместе проверили комплектацию. Все было на месте. Я остался доволен качеством обслуживания
Отпишусь и я. Заказывалa уже два раза: первый раз смеситель на кухню, второй раз мойку. После оформления заказа на сайте перезванивают практически сразу. Быстро, хорошо, удобно.
Комментарий:
За доставку, объективности ради, сниму пол-бала, ибо курьер оба раза опаздывал примерно на час.
Три раза пользовался услугами магазина. После оформления заказов на сайте менеджер магазина очень оперативно связывался по телефону даже в вечернее время, что приятно удивило.
Третья по счету покупка cистема инсталляции для унитазов Laufen Lis была омрачена обнаруженным позже заводским дефектом в изделии. Ее привозили в морозный день, поэтому и проверять на месте не стали. Связалась с менеджером магазина, объяснилa ситуацию, и через несколько дней вопрос с заменой был решен.
Комментарий:
Хочется отметить так же высокий уровень взаимодействия и вежливое отношение к покупателя, согласование удобного времени доставки товара, удобный не перегруженый рекламой сайт.
2 года назад, Москва
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