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ЯндексЯндекс
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Отзывы о магазине SANBRAVO

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Не обнаружены
Недостатки:
Поставили развитую мойку из искусственного камня. В качестве доказательства добросовестности своей работы предоставили видео упаковки коробки с заведомо другой мойкой (спустя три недели от обращения). Спустя 43 календарных дня осуществили обмен мойки.
Комментарий:
Деньги не возвращают, товар не заменяют.
Изменить2 года назад, Щёлково
Андрей Терентьев
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Лучшая цена на смеситель LeMark
Недостатки:
Странные ребята, берут предоплату за услуги транспортной компании за отправку в регионы.
Комментарий:
Работают стандартными ТК, я так понимаю Деловые, ПЭК, Байкал. Сделал заказ, в течении 5 минут перезвонил оператор, рассказал, что готовы отправить, но нужно заплатить предоплату за доставку, хотя в любой ТК за доставку платиться на месте и груз без оплаты не отдадут. Цена за доставку завышена и платить предоплату незнакомому интернет магазину занятие то еще. Куплю в другом месте.
3 года назад, Москва
Alexander Rusin
1
Способ покупки: доставка
Отзыв не учитывается в рейтинге магазина
Недостатки:
Во-первых, в заказе числилась в качестве подарка лейка bravat, вместо нее кинули в коробку какой-то сантаком. Во-вторых, со мной обсудили доставку с помощью СДЭК. Спросили удобный для меня адрес склада для выдачи заказа. В итоге посылка пришла ПЭКом на склад в Ж города. В общем обманули раз, обманут и второй. Даже в кассовом чеке пробита одна лейка, а отправили дешман за 50 рублей.
4 года назад, Екатеринбург
Комментарий 102755840
Посылку получил, спасибо. Рад, что не продинамили
Посылку получил, спасибо. Рад, что не продинамили
Комментарий 102808760
SANBRAVO
Ответ официального представителя магазина
Были рады помочь
Были рады помочь
Alexandr Sapelin
2
Способ покупки: доставка
Отзыв не учитывается в рейтинге магазина
Достоинства:
Достоинств нет.
Недостатки:
Ожидал купить там товар а вышло одно разочарование. Идет вторая неделя, ни денег ни товара.
Комментарий:
Заказал в субботу себе товар, оплатил сразу же в понедельник, обещали выслать на второй день, идет вторая неделя, до сих пор ничего не выслали, не советую магазин. И наконецто мой товар готов к отправке, за это повышаю рейтинг до 3 звезд и за лояльное общение менеджера. Товар все еще жду.
4 года назад, Москва
Комментарий 102595019
Вижу что вы небезучастны, это большой плюс. Хорошая репутация - бесценна.
Вижу что вы небезучастны, это большой плюс. Хорошая репутация - бесценна.
Комментарий 102627201
Спасибо за понимание и доброжелательность
Спасибо за понимание и доброжелательность
Имя скрыто
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Хорошие цены, хорошие ребята на складе
Недостатки:
По телефону менеджер сказал, что все привезли на склад и можно приезжать забирать. в итоге 2 часа искали душевой комплект, так и не нашли.
Комментарий:
менеджер Александр тугой
Изменить4 года назад, Москва
Комментарий 102590600
SANBRAVO
Ответ официального представителя магазина
МЫ приносим свои извинения за нерасторопность наших логистов - мы уже исправились!!!
МЫ приносим свои извинения за нерасторопность наших логистов - мы уже исправились!!!
Илья Карныгин
7
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
1) Много товара в наличии; 2) Средние цены по Москве; 3) Начисляют бонусные баллы за покупки; 4) Оплата картой у курьера через терминал; 5) Доставка в оговоренный день;
Недостатки:
1) Нет услуги подъема, необходимо договариваться с водителем; 2) Менеджер не довел важную информацию до водителя/курьера о времени доставки;
Комментарий:
Сделал два заказа в данном магазине с разницей в неделю. В первом заказал инсталляцию с унитазом, крышкой. За заказ стоимостью 20328р. получил 580 бонусов (ими можно оплатить до 10% от покупки; 1 бонус = 1 р.). Во втором заказе заказал чугунную ванну, стоимость заказа со скидкой 26681р. Услуги подъема нет, поэтому договорился с менеджером, что ванну привезут после 19:00, чтобы я сам с мастером смог её поднять. В назначенный день, звонит водитель в 12:25, и сообщает, что привезет ванну через 40 минут. Водитель говорил в утвердительной форме, по факту, не спросив, сможем ли мы принять раньше. Я сообщил, что не смогу принять, так как поднять ванну один мой мастер не сможет. На что водитель сказал, что сможет помочь с подъемом (о деньгах речи не шло). Ванну доставили, подняли, водитель попросил его отблагодарить, пришлось перевести деньги на телефон. Таким образом, скидка магазина пошла в счет подъема ванны.
4 года назад, Москва
Рим
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Цены демократичные.
Недостатки:
Покупали кровать-чердак. В описании было написано ортопедическое основание, менеджер магазина подтвердил наличие ортопедического основания, в пожеланиях при заказе написал что-бы проверили наличие ортоп.основ..В результате привезли кровать без ортопед. основания, просто основание из ДСП.
5 лет назад, Красногорск
Olya M.
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Разнообразие Возмещают, если накосячили
5 лет назад, Санкт-Петербург
Комментарий 101444194
SANBRAVO
Ответ официального представителя магазина
Мы совершенствуемся каждый день - приходите и убедитесь Лично! САНБРАВО.РУ постоянно обновляет ассортимент, обучает менеджеров, развивает логистику и удобство использования сайта!
Мы совершенствуемся каждый день - приходите и убедитесь Лично! САНБРАВО.РУ постоянно обновляет ассортимент, обучает менеджеров, развивает логистику и удобство использования сайта!
Denis
2
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: доставка
Достоинства:
Низкая цена
Недостатки:
Упаковка из деревянных досок развалилась еще при разгрузке , мебель в сколах, на банкетке одна ножка разломана пополам внешне смотрится грубо, одним словом ОЧЕНЬ ДЕШЕВАЯ МЕБЕЛЬ, больше заказывать не буду
5 лет назад, Самара
Комментарий 101336685
SANBRAVO
Ответ официального представителя магазина
Мы совершенствуемся каждый день - приходите и убедитесь Лично! САНБРАВО.РУ постоянно обновляет ассортимент, обучает менеджеров, развивает логистику и удобство использования сайта!
Мы совершенствуемся каждый день - приходите и убедитесь Лично! САНБРАВО.РУ постоянно обновляет ассортимент, обучает менеджеров, развивает логистику и удобство использования сайта!
Татьяна Д.
1
Ужасный магазинПлохой магазинОбычный магазинХороший магазинОтличный магазин
Обычный магазин
Способ покупки: самовывоз
Достоинства:
Вежливый персонал, неплохой выбор
Недостатки:
Описание товара не соответсвует действительности, менеджеры не знают комплектаций товара, в случае несоответствия чего либо сидят с и не знают что сделать. В итоге дополнительные расходы с моей стороны и потеряное время.
5 лет назад, Мытищи
Комментарий 101320474
SANBRAVO
Ответ официального представителя магазина
Мы исправились - приходите и убедитесь Сами! Мы постоянно обновляем ассортимент, обучаем менеджеров, развиваем логистику и удобство использования сайта! САНБРАВО.РУ растет и совершенствуется каждый день!
Мы исправились - приходите и убедитесь Сами! Мы постоянно обновляем ассортимент, обучаем менеджеров, развиваем логистику и удобство использования сайта! САНБРАВО.РУ растет и совершенствуется каждый день!
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