Здравствуйте, Ксения! Рама в заводской упаковке. Пришлите, пожалуйста, фотографию царапины. При Вашем желании мы ее заменим.
К доставке магазин не имеет отношения. Вам доставлял заказ курьер Яндекса.
Здравствуйте, Ксения! Рама в заводской упаковке. Пришлите, пожалуйста, фотографию царапины. При Вашем желании мы ее заменим.
К доставке магазин не имеет отношения. Вам доставлял заказ курьер Яндекса.
Здравствуйте, Антон. Большое Вам спасибо за отзыв, Вы помогаете нам стать лучше! Примите наши искренние извинения, если доставили Вам негативные эмоции. Ваш комментарий станет для нас отличным стимулом для работы по повышению уровня сервиса. Обязательно учтем Ваши замечания и постараемся в дальнейшем оправдывать ваши самые высокие ожидания.
с Уважением, интернет-магазин Сантехмолл.
Здравствуйте, Антон. Большое Вам спасибо за отзыв, Вы помогаете нам стать лучше! Примите наши искренние извинения, если доставили Вам негативные эмоции. Ваш комментарий станет для нас отличным стимулом для работы по повышению уровня сервиса. Обязательно учтем Ваши замечания и постараемся в дальнейшем оправдывать ваши самые высокие ожидания.
с Уважением, интернет-магазин Сантехмолл.
• Курьер был невежлив
• Курьер не сообщил, когда приедет
• Курьер приехал не в то время
• Заказ доставили не в тот день
• Не предупредили о переносе даты
• Курьер был без маски
Не знают элементарных вещей. Какой картридж установлен в смесителе. Марина нагло врёт, что производитель не предоставляет информации, о том каким диаметром установлен картридж в смесите. Ахахаха. Всем предоставляют, а вам нет!
Купила напольный комплект для туалета Rainbowl Aqua 0058. Товар сомнительного качества:не был упакован в фирменную коробку, был не комплект-не хватало одной детали, а именно крышки, прикрывающей дно стойки(как было указано в инструкции). Днище стойки с внутренней стороны оказалось ржавым. Пластиковый стакан для ершика был с плохо обработанным рваным краем, больше похож на плохо обрезанную пластиковую бутылку. Металлический стержень, на котором держится вся стойка, пришлось подрезать болгаркой-он оказался длиннее, чем надо.Из-за излишней длины стержня вся стойка раскачивалась.
Комментарий:
Если бы не умелые руки и нужные инструменты под рукой,а так же наличие свободного времени и здоровой психики, этот товар следовало вернуть в магазин или просто выкинуть.
В день когда ждали доставку звонили сами операторам несколько раз - никакой связи с водителем. До 18.00 заказ не привезли, больше ждать мы уже не могли. Пришлось переносить на следующий день и снова дозваниваться самим. Эти звонки заняли массу времени. Неудобно когда нет прямой связи с водителем, всё через колл центр.
Цены выше средних.
Правильный смеситель привезли только со второго раза, хотя звонил и уточнял, что мне нужно.
4 года назад, Москва
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